General Manager

Employment Note:

About the Role

As the General Manager of the Porsche Centre, you are the custodian of the brand’s promise in your market. You will hold total P&L accountability, leading a high-performing team across Sales, Aftersales, and Marketing. This role demands a business leader who can master the dualities of business: driving high-velocity sales growth while optimizing the operational rigor.

Key Responsibilities

1. Strategic Leadership & P&L Ownership

• Develop and execute the long-term business strategy, annual performance targets, and monthly business plans.
• Assume full P&L responsibility, managing all revenue streams, gross margins, and operational expenses to ensure sustainable profitability.
• Deliver Monthly & Quarterly Business Plan commitments in Sales & After Sales Function.
• Champion the Aftersales department as a critical profit center, monitoring Labor Efficiency, Parts Margin, and Service Productivity.
• Drive Service Contract and Extended Warranty penetration to enhance Customer Lifetime Value.

2. Operational Excellence & Porsche Standards

• Implement and monitor internal management systems and business processes to ensure 100% compliance with Porsche Global and Porsche India standards.
• Drive the standardization of processes across all departments to ensure seamless, high-quality operations.
• Monitor departmental performance against targets, adjusting strategies in real-time to ensure KPIs are met or exceeded.

3. Customer Experience & Brand Loyalty

• Establish and sustain an exceptional customer journey, ensuring the highest degree of customer excitement across both Sales and Aftersales.
• Act as the brand ambassador & maintaining professional relationships with Porsche India and key stakeholders.

4. People & Culture

• Lead workforce planning and competency development in line with Porsche brand standards.
• Establish incentive mechanisms that reward excellence and drive departmental synergy.
• Foster a world-class working environment that enhances both employee engagement and customer retention.

The Ideal Candidate

• Experience:

  10+ years in Luxury Automotive Management, with at least 3-5 years in a P&L ownership role (General Manager or Brand Head level).

• Financial Acumen:

  Deep understanding of dealership financial statements, cash flow management

• Strategic Mindset:

  Proven ability to translate brand vision into actionable monthly business plans.

• Education:

  MBA or equivalent professional degree is preferred.

• Leadership:

  Exceptional communication skills with the ability to lead diverse teams under high-pressure targets.

Qualified candidates are invited to submit their applications.