General Manager GeM Tender

Roles and Responsibilities

General Manager GeM Portal

Key Responsibilities

1. GeM Portal Operations Management

• Manage entire company operations on the GeM platform (product listing, cataloging, bidding, order execution).
  
• Ensure accurate uploading of products/services with correct specifications, pricing, documents, certifications, etc.
  
• Monitor portal updates, circulars, and new GeM policies.
  

2. Tender & Bidding Management

• Identify relevant bids, RA (Reverse Auction), and service requirements posted on GeM.
  
• Prepare technical and financial offers with all required supporting documents.
  
• Lead RA/bidding strategy to win maximum orders with profitable margins.
  
• Maintain bidding calendar, submission timelines, and compliance.
  

3. Business Development

• Identify business opportunities with Government departments, PSUs, Municipal Corporations, and State bodies.
  
• Build relationships with procurement officers and buyers on the GeM platform.
  
• Provide pricing strategy and competitive analysis.
  
• Achieve sales targets through GeM orders/tenders.
  

4. Vendor & Buyer Coordination

• Coordinate with GeM buyers for order confirmation, clarifications, and negotiations.
  
• Handle vendor assessment, OEM authorization, and service-level requirements.
  
• Ensure smooth communication with procurement departments.
  

5. Order Processing & Execution

• Oversee order acceptance, dispatch, invoicing, and logistics documentation.
  
• Ensure timely delivery of goods/services as per PO specifications.
  
• Handle post-order activities such as installation, demo, warranty, and service support.
  

6. Documentation & Compliance

• Maintain updated certifications: GST, MSME, ISO, PAN, financial documents, etc.
  
• Ensure compliance with GFR (General Financial Rules), GeM guidelines, and procurement norms.
  
• Prepare reports, MIS statements, sales dashboards, and compliance audits.
  

7. Team Leadership

• Manage a team responsible for cataloging, bidding, follow-ups, and order processing.
  
• Train staff on GeM updates, bidding practices, and documentation.
  
• Monitor team performance, KPIs, and adherence to processes.
  

8. Financial & Commercial Management

• Prepare pricing models, cost sheets, and profit analysis for bids.
  
• Oversee billing, payment follow-up, and settlement issues with Government departments.
  
• Review financial viability of tenders before participation.
  

Required Skills & Competencies

• Strong knowledge of

  GeM portal operations

  , GFR-2017 rules, and Government procurement procedures.
• Experience in

  tendering, bidding, negotiation, and reverse auctions

  .
• Excellent communication & coordination skills with Government bodies.
  
• Strong analytical, documentation, and decision-making skills.
  
• Expertise in MS Excel, MIS reports, and pricing structures.
  
• Ability to lead and mentor a team.