Front Office Supervisor

We are looking for a highly skilled and experienced Front Office Supervisor to join our team in the Hospitality industry. The ideal candidate will have 2-4 years of experience in front office operations, excellent communication skills, and the ability to work effectively in a fast-paced environment.

• Supervise and coordinate front office staff activities to ensure seamless service delivery.
• Manage front desk operations, including handling customer inquiries and resolving issues promptly.
• Develop and implement effective strategies to enhance customer satisfaction and loyalty.
• Collaborate with other departments to achieve business objectives and improve overall performance.
• Maintain high standards of quality, safety, and security in the front office area.
• Analyze customer feedback and suggest improvements to management.

• Proven experience in front office operations, preferably in the hospitality industry.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong leadership and team management skills, with the ability to motivate staff.
• Familiarity with point-of-sale systems and other front office software applications.
• Ability to adapt to changing situations and priorities, with a focus on delivering exceptional customer experiences.