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Front Office - Sr. GSA

Front Office - Sr. GSA

Naukri Hospitality Jobs

0 - 2 years

|

3 - 5 Lacs

Posted:4 hours ago| Platform:

Apply

Skills Required

office management guest service marketing operations teamwork hotel operations customer service hospitality guest complaints media communication and interpersonal skills reception

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking for a motivated and experienced Front Office professional to join our team at Mahindra Holidays & Resorts. The ideal candidate should have 0-2 years of experience in the hospitality industry.

Roles and Responsibility

Manage front office operations, including guest service and reception duties.
Coordinate with various departments to ensure seamless hotel operations.
Handle guest complaints and resolve issues professionally.
Maintain high standards of customer service and ensure excellent guest experiences.
Assist in planning and implementing marketing strategies to increase occupancy rates.
Monitor and report on front office performance metrics.

Job Requirements

Strong knowledge of front office operations and guest service principles.
Excellent communication and interpersonal skills are required for effective teamwork.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficiency in using computer systems and software applications for front office management.
Strong problem-solving skills to resolve guest complaints and issues.
Ability to maintain confidentiality and handle sensitive information with discretion.

*Note - Job has been sourced from social media platforms/other public websites.

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