69 Guest Complaints Jobs

We are looking for a highly skilled and experienced Manager - Guest Relations to join our team at Apollo Hospitals. The ideal candidate will have excellent communication skills and the ability to provide top-notch guest service. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Develop and implement effective guest relation strategies to enhance customer satisfaction. Collaborate with other departments to ensure exceptional guest experiences. Handle guest complaints and concerns professionally and courteously. Maintain accurate records of guest interactions and feedback. Analyze guest feedback to identify areas for improveme...

We are looking for a highly skilled and experienced Duty Manager to join our team. The ideal candidate will have a strong background in management and excellent communication skills. Roles and Responsibility Manage daily operations of the hotel, ensuring smooth check-in and check-out processes. Coordinate with front desk staff to ensure efficient guest service and resolve issues promptly. Maintain high standards of customer satisfaction by responding to guest complaints and concerns. Collaborate with other departments to achieve business objectives and improve overall performance. Implement effective strategies to increase revenue and occupancy rates. Analyze and report on key performance in...

We are looking for a highly motivated and enthusiastic individual to join our team as an F&B GSA. The ideal candidate should have 0-1 years of experience in the hospitality industry. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Coordinate with other departments to ensure seamless service delivery. Maintain high standards of customer service and respond to guest complaints. Assist with event planning and coordination. Ensure compliance with company policies and procedures. Collaborate with colleagues to achieve sales targets and improve customer satisfaction. Job Requirements Any graduate degree from a recognized university....

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Food & Beverage department. The ideal candidate will have 1-3 years of experience in guest service, preferably in the hospitality industry. Roles and Responsibility Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly. Manage food and beverage orders, handle cash transactions, and maintain accurate records. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other departments to ensure seamless service delivery. Resolve guest complaints and issues professionally and courteously. Ensure a...

We are looking for a skilled Concierge Manager to join our team at Marriott International, Inc. The ideal candidate will have 4-7 years of experience in the hospitality industry. Roles and Responsibility Manage concierge operations to ensure exceptional customer service and guest satisfaction. Supervise and train concierge staff to maintain high standards of professionalism and courtesy. Coordinate with other departments to resolve guest complaints and concerns promptly. Develop and implement effective concierge procedures to enhance efficiency and productivity. Maintain accurate records of guest interactions and transactions. Ensure compliance with company policies and procedures. Job Requi...

We are looking for a skilled Assistant Manager to join our team in the guest relations department. The ideal candidate will have 3-5 years of experience in the hospitality industry, preferably with Marriott International, Inc. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Develop and implement effective guest relation strategies to enhance customer satisfaction. Collaborate with other departments to ensure excellent service delivery. Handle guest complaints and resolve issues professionally and courteously. Maintain accurate records of guest interactions and feedback. Analyze guest feedback to identify areas for improvem...

We are looking for a skilled Front Office Team Leader to join our team at Marriott International, Inc. The ideal candidate will have 3-5 years of experience in the hospitality industry and a strong background in front office operations. Roles and Responsibility Manage and supervise the front office team to ensure excellent customer service and efficient check-in/check-out processes. Coordinate with other departments to resolve guest complaints and issues promptly. Implement and maintain high standards of customer satisfaction and quality service. Analyze and report on front office performance metrics to identify areas for improvement. Develop and implement strategies to enhance front office ...

We are looking for a highly skilled and experienced Guest Experience Supervisor to join our team at Marriott International, Inc. The ideal candidate will have 3-5 years of experience in the hospitality industry. Roles and Responsibility Supervise and coordinate guest-facing staff to ensure exceptional customer service. Develop and implement strategies to enhance guest satisfaction and loyalty. Manage and resolve guest complaints professionally and courteously. Collaborate with other departments to ensure seamless guest experiences. Analyze guest feedback and suggest improvements to operations. Train and mentor staff on best practices in customer service. Job Requirements Proven experience in...

We are looking for a highly skilled and experienced Reception Manager to join our team at Palm Trees Yoga School. The ideal candidate will have 3-5 years of experience in the hospitality industry, preferably in hotels or restaurants. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest inquiries and resolve issues professionally and courteously. Coordinate with other departments to ensure excellent customer service. Maintain accurate records of guest interactions and transactions. Develop and implement effective communication strategies to enhance guest satisfaction. Supervise and train reception staff to achieve h...

We are looking for a highly skilled and experienced Guest Relation Executive to join our team at Marriott International, Inc. The ideal candidate will have 2-4 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations and ensure seamless guest check-in and check-out processes. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to maintain high levels of customer satisfaction. Develop and implement effective strategies to enhance guest relations and loyalty. Maintain accurate records of guest interactions and transactions. Collaborate with the hotel management team to achieve business object...

We are looking for a highly skilled and experienced Guest Experience Supervisor to join our team at Marriott International, Inc. The ideal candidate will have 3-5 years of experience in the hospitality industry. Roles and Responsibility Supervise and coordinate guest-facing staff to ensure exceptional customer service. Develop and implement strategies to enhance guest satisfaction and loyalty. Manage and resolve guest complaints professionally and courteously. Collaborate with other departments to ensure seamless operations and high-quality services. Analyze guest feedback and suggest improvements to hotel policies and procedures. Train and mentor staff members on best practices and company ...

We are looking for a highly skilled and experienced Housekeeping professional to join our team at Marriott International, Inc. The ideal candidate will have 1-3 years of experience in the hospitality industry. Roles and Responsibility Manage and supervise housekeeping staff to ensure high standards of cleanliness and customer satisfaction. Develop and implement effective cleaning schedules and procedures to maintain a clean environment. Inspect guest rooms and public areas regularly to identify and address any issues or concerns. Coordinate with other departments to ensure seamless service delivery and excellent customer experiences. Maintain accurate records of inventory, supplies, and staf...

We are looking for a skilled Assistant Manager to join our team in the guest relations department. The ideal candidate will have 3-5 years of experience in a similar role, preferably within the hospitality industry. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Develop and implement effective guest relation strategies to enhance customer satisfaction. Collaborate with other departments to ensure exceptional guest experiences. Handle guest complaints and resolve issues professionally and courteously. Maintain accurate records of guest interactions and feedback. Analyze guest feedback to identify areas for improvement. Job...

We are looking for a highly skilled and experienced Guest Relation Executive to join our team at Marriott International, Inc. The ideal candidate will have 2-4 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations and ensure seamless guest check-in and check-out processes. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure excellent customer service. Maintain accurate records of guest interactions and transactions. Develop and implement effective strategies to enhance guest satisfaction. Collaborate with the hotel management team to achieve business objectives. Job Requirement...

We are looking for a skilled Front Office Team Leader with 3-5 years of experience to join our team at Marriott International, Inc. The ideal candidate will have a strong background in front office operations and excellent leadership skills. Roles and Responsibility Manage and supervise the front office team to ensure exceptional customer service and efficient check-in/check-out processes. Coordinate with other departments to resolve guest complaints and issues promptly. Implement and maintain high standards of customer service and quality control. Analyze and report on front office performance metrics to identify areas for improvement. Develop and implement strategies to enhance front offic...

We are looking for a skilled Assistant Manager to join our team in the guest relations department at Marriott International, Inc. The ideal candidate will have 3-5 years of experience in a similar role. Roles and Responsibility Manage front desk operations and ensure seamless guest experiences. Develop and implement effective guest relation strategies to enhance customer satisfaction. Collaborate with other departments to resolve guest complaints and concerns. Analyze guest feedback and suggest improvements to services and facilities. Train and guide front desk staff on excellent customer service practices. Monitor and report on guest satisfaction metrics and trends. Job Requirements Proven ...

We are looking for a skilled Concierge Manager to join our team at Marriott International, Inc. The ideal candidate will have 4-7 years of experience in the hospitality industry and a strong background in customer service. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Coordinate with other departments to ensure excellent guest experiences and resolve issues promptly. Develop and implement effective concierge services strategies to enhance guest satisfaction. Supervise and train concierge staff members to maintain high levels of customer service quality. Handle guest complaints and feedback professionally and courteously....

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Food & Beverage department. The ideal candidate will have 1-3 years of experience in guest service, preferably in the hospitality industry. Roles and Responsibility Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly. Manage food and beverage orders, handle cash transactions, and maintain accurate records. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other departments to ensure seamless service delivery. Resolve guest complaints and issues professionally and courteously. Ensure a...

We are looking for a highly skilled and experienced Guest Relation Executive to join our team at Marriott International, Inc. The ideal candidate will have 2-4 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations and ensure seamless guest check-in and check-out processes. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to maintain high levels of customer satisfaction. Develop and implement effective strategies to enhance guest relations and loyalty. Collaborate with the sales team to promote hotel services and packages. Maintain accurate records of guest interactions and transaction...

We are looking for a skilled Concierge Manager to join our team at Marriott International, Inc. The ideal candidate will have 4-7 years of experience in the hospitality industry and a strong background in customer service. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Coordinate with other departments to ensure excellent guest experiences and resolve issues promptly. Develop and implement effective concierge services strategies to enhance guest satisfaction. Supervise and train concierge staff members to provide exceptional customer service. Handle guest complaints and feedback professionally and courteously. Maintain ac...

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Food & Beverage department. The ideal candidate will have 1-3 years of experience in guest service, preferably in the hospitality industry. Roles and Responsibility Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly. Manage food and beverage orders, handle cash transactions, and maintain accurate records. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other departments to ensure seamless service delivery. Resolve guest complaints and issues professionally and courteously. Ensure a...

We are looking for a skilled Assistant Manager to join our team in the guest relations department. The ideal candidate will have 3-5 years of experience in a similar role, preferably within the hospitality industry. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with other departments to ensure exceptional customer service delivery. Handle guest complaints and resolve issues professionally and courteously. Maintain accurate records of guest interactions and feedback. Analyze guest feedback to identify areas for improvement an...

We are looking for a skilled Assistant Manager to join our team in the guest relations department at Marriott International, Inc. The ideal candidate will have 3-5 years of experience in a similar role. Roles and Responsibility Manage front desk operations and ensure seamless guest experiences. Develop and implement effective guest relation strategies to enhance customer satisfaction. Collaborate with other departments to resolve guest complaints and concerns. Analyze guest feedback and suggest improvements to services and processes. Train and guide front desk staff on excellent customer service practices. Monitor and report on key performance indicators related to guest relations. Job Requi...

We are looking for a skilled Assistant Manager to join our team in the guest relations department. The ideal candidate will have 3-5 years of experience in a similar role, preferably within the hospitality industry. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Develop and implement effective guest relation strategies to enhance customer satisfaction. Collaborate with other departments to ensure excellent service delivery. Handle guest complaints and resolve issues professionally and courteously. Maintain accurate records of guest interactions and feedback. Analyze guest feedback to identify areas for improvement. Job Re...

We are looking for a highly skilled and experienced Guest Experience Supervisor to join our team at Marriott International, Inc. The ideal candidate will have 3-5 years of experience in the hospitality industry. Roles and Responsibility Supervise and coordinate guest-facing staff to ensure exceptional customer service. Develop and implement strategies to enhance guest satisfaction and loyalty. Manage and resolve guest complaints professionally and courteously. Collaborate with other departments to ensure seamless guest experiences. Analyze guest feedback and suggest improvements to services and operations. Train and mentor staff on best practices for delivering excellent customer service. Jo...