69 Guest Complaints Jobs - Page 3

Looking for a motivated and enthusiastic Guest Services Agent (GSA) to join our team at Mastiff Hotels. The ideal candidate should have 0-3 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional guest services to ensure customer satisfaction and loyalty. Manage front desk operations, including handling check-in and check-out processes. Coordinate with other departments to resolve guest complaints and concerns. Maintain accurate records of guest interactions and transactions. Develop and implement effective strategies to enhance guest experiences. Collaborate with the hotel team to achieve high service quality standards. Job Requirements Excellent commun...

We are looking for a highly motivated and enthusiastic individual to join our team as a Front Office - GSA professional in Magarpatta, Maharashtra. The ideal candidate should have 0-3 years of experience. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Coordinate with various departments to ensure seamless service delivery. Handle guest complaints and resolve issues professionally. Maintain high customer satisfaction through excellent service. Ensure efficient check-in and check-out processes for guests. Collaborate with the hospitality team to achieve sales targets. Job Requirements Any graduate degree from a recognized unive...

We are looking for a highly skilled and dedicated Indian Helper to join our team at SHRI SAI HOSPITALITY. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional customer service to guests and ensure their satisfaction. Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Assist with daily tasks such as laundry washing, dish preparation, and room maintenance. Collaborate with other staff members to achieve common goals. Handle guest complaints and resolve issues professionally. Perform other duties as assigned by management. Job Requirements Ability to work well under pressure and manage ...

We are looking for a highly motivated and enthusiastic individual to join our team as a Fresher in the hospitality industry. The ideal candidate should have 0-1 year of experience. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Provide exceptional customer service, responding promptly to guest inquiries and resolving issues efficiently. Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Coordinate with other departments to ensure smooth hotel operations. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with colleagues to achieve sales target...

We are looking for a highly motivated and enthusiastic individual to join our team as a Front Office - Trainee in Fidato Hotels. The ideal candidate should have 0-1 year of experience. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Provide exceptional customer service to guests and ensure their satisfaction. Handle guest complaints and resolve issues professionally. Coordinate with other departments for smooth hotel operations. Maintain accurate records and reports of front office activities. Participate in training programs to enhance skills and knowledge. Job Requirements Any graduate or postgraduate degree from a recognize...

We are looking for a highly skilled and dedicated Indian Helper to join our team at SHRI SAI HOSPITALITY. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional customer service to guests and ensure their satisfaction. Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Assist with daily tasks such as laundry washing, dish preparation, and room maintenance. Collaborate with other staff members to achieve common goals. Handle guest complaints and resolve issues professionally. Perform other duties as assigned by management. Job Requirements Ability to work well under pressure and manage ...

We are looking for a highly skilled and enthusiastic Reception professional to join our team at SHRI SAI HOSPITALITY. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues. Provide exceptional customer service to ensure a positive guest experience. Coordinate with other departments to ensure seamless operations. Maintain accurate records and reports, including guest information and issue resolution. Develop and implement effective communication strategies to enhance guest satisfaction. Collaborate with the management team to achieve business objectives...

We are looking for a highly skilled and dedicated Room Attendant to join our team at Manohar Villas Resort. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Ensure high standards of cleanliness and maintenance in guest rooms. Provide exceptional customer service to guests, responding promptly to their needs and resolving any issues professionally. Maintain accurate records of room assignments, inventory, and guest interactions. Collaborate with other departments to ensure seamless operations and excellent guest experiences. Develop and implement effective cleaning schedules to maintain high levels of cleanliness and hygiene. Handle...

Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Coordinate with other departments to ensure efficient room preparation and guest services. Handle guest complaints and resolve issues professionally and courteously. Maintain accurate records of guest interactions and transactions. Collaborate with the housekeeping team to ensure high standards of cleanliness and maintenance. Assist with special events and promotions as required. Job Requirements Minimum 2 years of experience in a similar role within the hospitality industry. Excellent communication and interpersonal skills, with the ability to work effectively with diverse g...

We are looking for a highly motivated and enthusiastic individual to join our team as a Front Office professional in Regenta Place, Mohali. The ideal candidate should have 0-1 year of experience. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Provide exceptional customer service to guests and visitors. Handle guest complaints and resolve issues professionally. Coordinate with other departments for seamless service delivery. Maintain accurate records and reports of front office activities. Ensure high standards of cleanliness and organization in the front office area. Job Requirements Excellent communication and interpersonal ...

We are looking for a skilled Assistant Front Desk Manager to join our team at Conrad Pune, with 4-6 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Supervise and coordinate the activities of front desk staff, including receptionists and concierges. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments, such as housekeeping and maintenance, to ensure smooth room preparation and issue resolution. Maintain accurate records of guest transactions, including registration forms and billing information. Implement effective commu...

We are looking for a highly motivated and enthusiastic individual to join our team as a Steward in Fidato Hotels. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Provide exceptional customer service to guests, ensuring their comfort and satisfaction. Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Assist with room preparation, check-in, and check-out processes. Coordinate with other departments to ensure seamless operations. Handle guest complaints and resolve issues professionally. Collaborate with colleagues to achieve sales targets and improve guest experience. Job Requirements Ability to work well under pressure and ma...

We are looking for a highly skilled and experienced Guest Service Supervisor to join our team at the front office in Agra. The ideal candidate will have 2-4 years of experience in guest service, preferably in a similar role. Roles and Responsibility Supervise and coordinate front office staff activities to ensure excellent customer service. Develop and implement effective guest service strategies to enhance customer satisfaction. Manage and resolve guest complaints professionally and courteously. Collaborate with other departments to ensure seamless operations and high-quality service delivery. Train and mentor front office staff on guest service best practices. Monitor and analyze guest fee...

We are looking for a highly skilled and experienced Front Office Executive to join our team at The Leela Mumbai. The ideal candidate will have 2-4 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Coordinate with other departments to ensure seamless service delivery. Handle guest complaints and resolve issues professionally. Maintain high customer satisfaction through excellent service. Ensure efficient check-in and check-out processes for guests. Provide exceptional customer service to all guests. Job Requirements Any graduate degree from a r...

We are looking for a highly motivated and enthusiastic individual to join our team as an Apprentice - Front Office at DoubleTree by Hilton Hotel. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Provide exceptional customer service to guests and ensure their satisfaction. Handle guest complaints and resolve issues professionally. Coordinate with other departments to ensure seamless service delivery. Maintain high standards of cleanliness and organization in the front office area. Develop and implement effective communication strategies to enhance guest experience. Job Req...

We are looking for a highly motivated and detail-oriented individual with 0 to 2 years of experience to join our team as a Guest Service Associate (GSA) in the Housekeeping Department at Lemon Tree Hotel. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests. Roles and Responsibility Provide exceptional guest service and ensure customer satisfaction. Manage front office operations, including handling phone calls and emails. Maintain accurate records and reports, such as check-in and check-out forms. Coordinate with other departments to resolve guest complaints and issues. Ensure all rooms meet high standards of cleanliness and mai...

Looking for a motivated and experienced Front Office professional to join our team at Mahindra Holidays & Resorts. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Manage front office operations, including guest service and reception duties. Coordinate with various departments to ensure seamless hotel operations. Handle guest complaints and resolve issues professionally. Maintain high standards of customer service and ensure excellent guest experiences. Assist in planning and implementing marketing strategies to increase occupancy rates. Monitor and report on front office performance metrics. Job Requirements Strong knowledge of fr...

We are looking for a highly motivated and detail-oriented Housekeeping Desk Attendant to join our team at Regenta Place in Mohali. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage the housekeeping desk efficiently to ensure high standards of cleanliness and maintenance. Coordinate with the housekeeping team to ensure seamless service delivery. Handle guest complaints and requests professionally and courteously. Maintain accurate records of housekeeping activities and inventory management. Collaborate with other departments to ensure excellent customer service. Ensure compliance with health and safety regulations and company policies. Job Requirements E...

Handle guest complaints and resolve operational issues. Supervise shift operations and staff performance. Ensure accurate room status and revenue posting.