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Housekeeping Department - Guest Service Associate ( GSA)

Housekeeping Department - Guest Service Associate ( GSA)

Naukri Hospitality Jobs

0 - 2 years

|

1 - 3 Lacs

Posted:10 hours ago| Platform:

Apply

Skills Required

hotel management guest service operations customer satisfaction guest complaints media communication and interpersonal skills housekeeping maintenance guest experience communication skills guest service associate

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and detail-oriented individual with 0 to 2 years of experience to join our team as a Guest Service Associate (GSA) in the Housekeeping Department at Lemon Tree Hotel. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests.

Roles and Responsibility

Provide exceptional guest service and ensure customer satisfaction.
Manage front office operations, including handling phone calls and emails.
Maintain accurate records and reports, such as check-in and check-out forms.
Coordinate with other departments to resolve guest complaints and issues.
Ensure all rooms meet high standards of cleanliness and maintenance.
Develop and implement effective strategies to improve guest experience.

Job Requirements

Ability to work well under pressure and manage multiple tasks simultaneously.
Excellent communication and interpersonal skills.
Strong attention to detail and ability to maintain accuracy.
Familiarity with hotel management systems and software.
Ability to work collaboratively as part of a team.
Strong problem-solving skills and ability to think critically.

*Note - Job has been sourced from social media platforms/other public websites.

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