Housekeeping Department - Guest Service Associate ( GSA)

0 - 2 years

1 - 3 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and detail-oriented individual with 0 to 2 years of experience to join our team as a Guest Service Associate (GSA) in the Housekeeping Department at Lemon Tree Hotel. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests.


Roles and Responsibility
  • Provide exceptional guest service and ensure customer satisfaction.
  • Manage front office operations, including handling phone calls and emails.
  • Maintain accurate records and reports, such as check-in and check-out forms.
  • Coordinate with other departments to resolve guest complaints and issues.
  • Ensure all rooms meet high standards of cleanliness and maintenance.
  • Develop and implement effective strategies to improve guest experience.

Job Requirements
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and ability to maintain accuracy.
  • Familiarity with hotel management systems and software.
  • Ability to work collaboratively as part of a team.
  • Strong problem-solving skills and ability to think critically.

*Note - Job has been sourced from social media platforms/other public websites.

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