90 Guest Experience Jobs

We are looking for a highly skilled and enthusiastic Reception professional to join our team at SHRI SAI HOSPITALITY. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues. Provide exceptional customer service to ensure a positive guest experience. Coordinate with other departments to ensure seamless operations. Maintain accurate records and reports, including guest information and issue resolution. Develop and implement effective communication strategies to enhance guest satisfaction. Collaborate with the management team to achieve business objectives...

We are looking for a highly skilled and enthusiastic Reception professional to join our team at SHRI SAI HOSPITALITY. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues. Provide exceptional customer service to ensure a positive guest experience. Coordinate with other departments to ensure seamless operations. Maintain accurate records and reports, including guest information and issue resolution. Develop and implement effective communication strategies to enhance guest satisfaction. Collaborate with the management team to achieve business objectives...

As the Executive Chef, you will be responsible for leading all culinary operations within the hotel to ensure the highest standards of food quality, presentation, and service. Your role includes overseeing kitchen management, menu planning, staff supervision, cost control, and food safety compliance. The ideal candidate for this position is a creative and strategic culinary professional with a passion for hospitality, exceptional leadership abilities, and a strong understanding of contemporary food trends and guest preferences. **Key Responsibilities:** - **Culinary Leadership & Menu Development** - Design, plan, and execute innovative menus for restaurants, banquets, and room service in lin...

Role Overview: As the Resort Manager, you will be responsible for the overall management and smooth operation of the resort. Your main focus will be to ensure exceptional guest experiences, operational efficiency, profitability, and compliance with quality and safety standards. You will oversee all departments including front office, housekeeping, F&B, maintenance, and recreation to deliver superior hospitality and service excellence. Key Responsibilities: - Operations Management - Oversee daily operations across all resort departments to ensure seamless guest service. - Implement and monitor Standard Operating Procedures (SOPs) in every department. - Coordinate with department heads to achi...

You are the driving force behind the daily excellence of OPM INN as the Hotel General Manager. Your role is crucial in ensuring operational perfection and future growth. As the General Manager, your responsibilities include: - Overseeing all departments - Front Office, Housekeeping, F&B, guest management, and Maintenance to ensure seamless daily operations. - Developing and executing strategies to maximize bookings and revenue through OTAs like Booking.com, MakeMyTrip, Expedia, Agoda, etc. - Leading, training, and motivating the team to deliver outstanding, guest-centric service. - Managing guest feedback and implementing strategies for the highest levels of satisfaction and loyalty. - Ident...

Key Responsibilities Supervise and manage front office operations including check-in, check-out, and reservations. Ensure a seamless guest experience through proactive service and efficient issue resolution. Lead, train, and motivate the front office team to achieve performance and service standards. Coordinate with Housekeeping, F&B, and Maintenance departments for smooth operations. Maintain accuracy in billing, night audit reports, and daily operational documentation. Monitor occupancy, room revenue, and key hotel performance indicators (ARR, ADR, RevPAR). Enforce SOPs, ensure compliance with safety and quality standards, and conduct routine audits. Act as the primary in-charge during ass...

Job Description: About the Concept: A Japanese-forward premium caf concept inspired by the ritual of matcha, blending design, wellness, and flavor. Each detail - from ceremonial drinks to refined interiors - reflects a balance of minimalism, culture, and modern lifestyle. The menu combines Japanese techniques with contemporary global caf sensibilities. Role Overview: As the Assistant Manager / Shift Manager, you will play a key role in maintaining the quality, consistency, and aesthetic integrity of the caf's offerings. This role demands attention to detail, a sense of refinement, and alignment with the brand's Japanese-inspired ethos. Key Responsibilities: - Support the outlet manager in da...

As an Operations Manager at VGP Play Kingdom in Coimbatore, you will play a crucial role in ensuring exceptional guest experiences, efficient processes, and high standards of safety and service. You will oversee the daily operations of the arcade and gaming zones, coordinating across various teams such as ticketing, gaming, security, maintenance, and F&B to ensure seamless guest flow and operational efficiency. Developing and implementing SOPs for service quality, revenue tracking, and staff productivity will be a key responsibility. Monitoring budgets, expenses, and operational KPIs to achieve profitability targets will also fall under your purview. Your role will involve driving customer s...

We are looking for a highly motivated and enthusiastic individual to join our team as a Steward in Fidato Hotels. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Provide exceptional customer service to guests, ensuring their comfort and satisfaction. Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Assist with room preparation, check-in, and check-out processes. Coordinate with other departments to ensure seamless operations. Handle guest complaints and resolve issues professionally. Collaborate with colleagues to achieve sales targets and improve guest experience. Job Requirements Ability to work well under pressure and ma...

We are looking for a highly motivated and enthusiastic individual to join our team as an Apprentice - Front Office at DoubleTree by Hilton Hotel. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Provide exceptional customer service to guests and ensure their satisfaction. Handle guest complaints and resolve issues professionally. Coordinate with other departments to ensure seamless service delivery. Maintain high standards of cleanliness and organization in the front office area. Develop and implement effective communication strategies to enhance guest experience. Job Req...

We are looking for a highly motivated and detail-oriented individual with 0 to 2 years of experience to join our team as a Guest Service Associate (GSA) in the Housekeeping Department at Lemon Tree Hotel. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests. Roles and Responsibility Provide exceptional guest service and ensure customer satisfaction. Manage front office operations, including handling phone calls and emails. Maintain accurate records and reports, such as check-in and check-out forms. Coordinate with other departments to resolve guest complaints and issues. Ensure all rooms meet high standards of cleanliness and mai...

As a part of the team at Holiday Inn Express, you will be contributing to a simple and smart travel experience for our guests. Our commitment is to offer a straightforward, uncompromising, and modern guest experience, ensuring that they receive more where it matters most. **Key Responsibilities:** - Providing an Express Start Breakfast for our guests, ensuring it is included in their stay - Facilitating an easy check-in process for guests - Ensuring all essential amenities are available in the guest rooms for a comfortable stay - Focusing on delivering a great night's sleep to all guests **Qualifications Required:** - Strong attention to detail and dedication to providing exceptional custome...

Role Overview: As a Guest Experience Expert at Indore Marriott Hotel, your role goes beyond just facilitating smooth check-ins and check-outs. Your primary responsibility will be to create a memorable and unique experience for guests throughout their stay. You will be empowered to provide a wide range of services, from addressing guest requests to sharing local highlights, ensuring that every interaction feels like a seamless part of the overall guest experience. Key Responsibilities: - Guide guests through their entire stay by addressing their operational needs efficiently - Process guest requests promptly and effectively - Complete necessary reports accurately - Share information about loc...

As the Food & Beverage Manager, you will play a vital role in ensuring the smooth functioning of all food and beverage operations within the hotel. Your responsibilities will encompass various aspects including operations management, financial control, team leadership, guest experience, quality compliance, and more. Let's delve deeper into what will be expected from you in this role: **Role Overview:** You will be responsible for supervising the daily F&B operations across all outlets such as restaurants, bars, banquets, and room service. Your primary goal will be to ensure consistent delivery of exceptional guest experiences and high service standards. Developing and implementing operationa...

As the Assistant General Manager (AGM) - Food & Beverage (F&B) Operations at Dave & Buster's India, your role is crucial in ensuring the smooth and efficient running of all F&B operations. Your leadership will contribute to delivering high-quality service, managing budgets, developing staff, and enhancing the overall guest experience. Your extensive experience in F&B management, ideally within the hospitality or entertainment industry, will be key to your success in this role. **Key Responsibilities:** - **Operational Leadership:** Oversee the daily operations of the F&B department, ensuring seamless coordination between the kitchen, bar, and service teams. - **Guest Experience:** Ensure con...

Role Overview: At Courtyard, we are dedicated to better serving the needs of travelers worldwide. Our passion led us to develop the first hotel tailored specifically for business travelers. Today, the Courtyard experience aims to empower our guests, regardless of the purpose of their journey. We seek individuals who are achievers, committed to delivering exceptional guest experiences, thrive in a dynamic team environment, and are eager to continuously enhance their skills while enjoying the process. Key Responsibilities: - Provide a guest experience that exceeds expectations - Collaborate effectively within a small yet ambitious team - Demonstrate a commitment to ongoing learning and improve...

Position: General Manager - Operations Experience: 12+ Years Location: Pacific Mall, Delhi About :Dave & Buster's is a premier entertainment destination that combines dining and gaming experiences under one roof. Guests can enjoy a vibrant atmosphere featuring a wide array of interactive arcade games, immersive virtual reality experiences, and high-energy sports viewing. With a focus on delivering unforgettable moments for friends and families, Dave & Buster's is the ultimate venue for fun and excitement. Job Summary: Responsible for overseeing the overall operations, financial performance, and team management at Dave & Buster's India, ensuring a seamless and engaging guest experience aligne...

Role Overview: As a General Manager at our newly launched hotel property, you will be responsible for leading the day-to-day operations. Your role will involve overseeing all facets of hotel operations to ensure seamless daily administration and management. You will play a key role in maintaining high service standards to guarantee outstanding guest satisfaction and lead a large, diverse team across various departments. Additionally, you will be instrumental in establishing and implementing operational systems, processes, and procedures for the new property to ensure efficiency and consistency. Key Responsibilities: - Operational Leadership: Oversee all aspects of hotel operations to ensure ...

Job Title: General Manager - Operations Location: City : Kohima, Nagaland Role Overview: The General Manager - Operations will be responsible for overseeing the seamless functioning of the property, ensuring exceptional guest experiences, operational efficiency, and financial success. The ideal candidate will bring diverse perspectives , strong leadership, and a passion for hospitality. Key Responsibilities: Operational Leadership: Oversee daily operations, ensuring smooth coordination between departments (front office, housekeeping, food & beverage, and guest services). Curated Guest Experience: Uphold the highest standards of hospitality, ensuring personalized and culturally rich bespoke i...

Role Overview: As a Guest Experience Expert at JW Marriott Hotel New Delhi Aerocity, your role goes beyond the traditional check-in and check-out process. You will be responsible for creating a memorable and unique experience for guests throughout their stay. Your main focus will be delivering a wide range of services to enhance the overall guest experience, from addressing guest requests to sharing local highlights. You will have the autonomy to move around the space and attend to operational needs as required. Key Responsibilities: - Guide guests through their entire stay by providing exceptional service - Process operational needs efficiently - Address guest requests promptly and effectiv...

> Operations Management > Guest Experience > People Management > Financial & Reporting > Vendor & Maintenance Oversight Required Candidate profile Calm under pressure and solution-oriented, Strong leadership with the ability to manage small teams effectively. Detail-oriented with high personal standards of presentation and service.

Role Overview: As a Guest Experience Expert at The Westin Gurgaon New Delhi, your main goal is not just to facilitate smooth check-in and check-out processes, but to create a memorable and unique experience for guests. You will be responsible for providing a wide range of services that enhance the guest's stay, from addressing their requests to sharing local highlights. Your role empowers you to be proactive in ensuring guest satisfaction and making their transactions feel like an integral part of their overall experience. Key Responsibilities: - Process operational needs efficiently - Address guest requests promptly and effectively - Complete necessary reports accurately - Share insights an...

Role Overview: As a Guest Experience Expert at JW Marriott Hotel New Delhi Aerocity, your role goes beyond just facilitating check-in and check-out processes. Your main responsibility is to create a memorable and unique experience for the guests. You will be empowered to provide a wide range of services, ensuring that guests are guided through their entire stay with utmost satisfaction. Whether it's addressing guest requests, handling operational needs, sharing local highlights, or completing reports, your aim should be to make every interaction feel like an integral part of the overall guest experience. Key Responsibilities: - Deliver a wide range of services to guide guests throughout thei...

Role Overview: As an Operations (Ops) team member, you will be responsible for managing event logistics, setup, and backstage operations efficiently. Your role will involve coordinating with vendors, ensuring event kits, props, and flow are event-ready, troubleshooting issues quietly, and executing tasks flawlessly. You will also collaborate closely with our Customer Service (CS) team. Key Responsibilities: - Manage event logistics, setup, and backstage ops - Coordinate effectively with vendors - Ensure kits, props, and flow are event-ready - Troubleshoot issues quietly and execute tasks flawlessly - Work hand-in-hand with the CS team Qualifications Required: - Strong organizational skills -...

You will be responsible for overseeing the operations of Celebration Garden by Udman Hotels, with a particular focus on F&B, banqueting, and events. Your role as the General Manager - Brand Operations will involve leading teams to ensure seamless luxury experiences for weddings and celebrations. Additionally, you will be tasked with managing P&L, SOPs, and cost optimization while maintaining the high hospitality standards of Udman Hotels & Resort by FNP. Collaboration with corporate branding and marketing teams will also be essential to enhance the positioning of the brand in the luxury segment. Key Responsibilities: - Drive overall operations, particularly focusing on F&B, banqueting, and e...