Assistant Front Desk Manager

4 - 6 years

2 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a skilled Assistant Front Desk Manager to join our team at Conrad Pune, with 4-6 years of experience in the hospitality industry.


Roles and Responsibility
  • Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
  • Supervise and coordinate the activities of front desk staff, including receptionists and concierges.
  • Handle guest complaints and resolve issues professionally and courteously.
  • Coordinate with other departments, such as housekeeping and maintenance, to ensure smooth room preparation and issue resolution.
  • Maintain accurate records of guest transactions, including registration forms and billing information.
  • Implement effective communication strategies to enhance guest satisfaction and loyalty.

Job Requirements
  • Proven experience in front desk management or a related field, with a minimum of 4 years of experience.
  • Strong knowledge of hotel operations, including front office procedures and protocols.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously while maintaining attention to detail.
  • Proficiency in Microsoft Office applications, particularly Excel and Word.
  • Familiarity with hotel management systems and software is an asset.

*Note - Job has been sourced from social media platforms/other public websites.

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