Front Office Manager The Grand Hotel Nainital

3.0 - 7.0 years

0 - 0 Lacs

nainital, uttarakhand

On-site

As a Front Office Manager for a centrally located heritage property in Nainital, you will be responsible for leading front office operations. Your role will involve handling reservations, guest interactions, check-in and check-out processes, as well as coordinating room service activities. The ideal candidate must have experience in managing Online Travel Agencies (OTAs) to effectively handle bookings and guest communication. A minimum of 3-5 years of experience in a similar role is required to ensure smooth operations and guest satisfaction. We prefer local candidates for this position. The compensation package offered for this role ranges from Rs 20,000 to Rs 25,000 per month. If you are a qualified and dynamic individual with the necessary experience, we welcome you to apply for this exciting opportunity in Nainital.,

Posted 3 days ago

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Receptionist Boddu Venkat Sujith

1.0 - 2.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Responsibilities: * Greet guests, handle check-ins & checkouts * Maintain front desk operations * Manage phone calls & messages * Provide exceptional guest service

Posted 1 month ago

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front office assistant Ryss Consultants LLP

1.0 - 3.0 years

1 - 4 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Description The Front Office Assistant will be the first point of contact for our company, responsible for managing the front desk, greeting visitors, and providing administrative support to ensure smooth operations. Responsibilities Greet and welcome visitors in a professional manner. Manage incoming calls and emails, directing them to the appropriate personnel. Maintain and organize the front office area to ensure a tidy and professional environment. Assist with scheduling appointments and managing calendars for staff. Handle administrative tasks such as filing, data entry, and maintaining records. Assist in coordinating meetings and events, including preparing materials and setting up the meeting space. Provide excellent customer service by addressing inquiries and resolving issues promptly. Skills and Qualifications 1-3 years of experience in a front office or administrative role. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong verbal and written communication skills in English and local languages. Excellent organizational skills with a keen attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Basic knowledge of office equipment such as printers, copiers, and telephones. Experience with customer service or client-facing roles is a plus.

Posted 3 months ago

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Duty Manager - (Hospitality Industry - Lonavala) Talent Corner Hr Services

2.0 - 7.0 years

1 - 5 Lacs

Lonavala

Work from Office

1)Oversee Front Desk Operations and Staff. 2)Managing Staff, train & supervise front desk staff, night audit, bell staff. 3)Check Guests in and out, handle guest enquiries and complaints . 4)Manage reservations and work on Conferences and bookings. Required Candidate profile LOCATION : LONAWALA INDUSTRY - HOSPITALITY JOB TITLE : DUTY MANAGER EXPERIENCE : 2-5 Years

Posted 3 months ago

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Duty Manager GHV Hospitality (india)

2.0 - 7.0 years

4 - 5 Lacs

mumbai

Work from Office

Job Summary The Duty Manager is responsible for ensuring the smooth daily operations of the hotel, maintaining service quality standards, handling guest concerns, supervising staff, and coordinating between departments during their shift. They act as the in-charge manager in the absence of senior management. Key Responsibilities Guest Services & Experience Ensure exceptional guest service and satisfaction throughout the property. Handle guest complaints and resolve issues promptly, ensuring a positive outcome. Greet and interact with guests in a professional, courteous manner. Manage VIP arrivals, special requests, and personalized guest experiences. Operational Management Oversee the daily functioning of Front Office, Housekeeping, Food & Beverage, and other operational areas during the shift. Conduct regular property walk-throughs to ensure cleanliness, safety, and service readiness. Monitor occupancy levels, room status, and coordinate with relevant departments. Ensure compliance with hotel policies, SOPs, and service standards. Staff Supervision Supervise and guide shift staff to ensure smooth operations. Manage shift handovers and maintain effective communication between shifts. Address employee issues and escalate to HR or senior management when necessary. Crisis & Security Management Act as the first point of contact for emergencies, security concerns, or incidents. Ensure guest and staff safety, liaising with security and maintenance teams as needed. Report incidents and prepare necessary documentation. Qualifications & Skills Bachelors degree/diploma in Hotel Management or related field. 3–5 years of experience in hotel operations, preferably in a supervisory role. Strong leadership and decision-making skills. Excellent communication and interpersonal skills. Ability to work under pressure and handle difficult situations calmly. Knowledge of property management systems (PMS) and hotel operations software. Working Conditions Flexible working hours, including evenings, weekends, and holidays. On-call availability for emergencies.

Posted Date not available

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