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Naukri Hospitality Jobs
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Front Office Manager

Front Office Manager

Naukri Hospitality Jobs

10 - 12 years

|

5 - 8 Lacs

Posted:4 hours ago| Platform:

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Skills Required

front office management front office operations customer service front office hospitality front desk guest service receptionist activities guest handling telephone handling guest relations telephone operating guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Front Office Manager to join our team, with 10-12 years of experience in the hospitality industry. The ideal candidate will have a strong background in front office operations and management.

Roles and Responsibility

Manage front office staff and ensure excellent customer service.
Oversee daily front office operations, including reception, concierge, and bell captain duties.
Coordinate with other departments to ensure seamless guest experiences.
Implement effective strategies to enhance front office efficiency and productivity.
Maintain high standards of quality and professionalism in all aspects of front office operations.
Analyze guest feedback and implement changes to improve overall satisfaction.

Job Requirements

Proven experience as a Front Office Manager or similar role in the hospitality industry.
Strong leadership and communication skills are essential.
Ability to work under pressure and manage multiple tasks simultaneously.
Excellent problem-solving and analytical skills are required.
Knowledge of front office software and systems is necessary.
Ability to train and develop staff to achieve high performance levels.

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