Front Office Associate

1 - 3 years

1 - 3 Lacs

jaisalmer

Posted:23 hours ago| Platform: Naukri logo

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Skills Required

front desk front office operations sales front office hospitality guest service front office management receptionist activities guest handling telephone handling guest relations hotel management telephone operating guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Associate to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in front office operations, preferably in hotels or restaurants.


Roles and Responsibility
  • Manage front desk operations, including handling customer inquiries and resolving issues.
  • Coordinate with other departments to ensure seamless service delivery.
  • Maintain high levels of customer satisfaction through excellent communication skills.
  • Handle cash transactions, credit card sales, and other financial tasks accurately.
  • Ensure compliance with company policies and procedures.
  • Collaborate with colleagues to achieve sales targets and improve performance.

Job Requirements
  • Proven experience in front office operations, preferably in hotels or restaurants.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • Strong problem-solving skills and attention to detail.
  • Familiarity with point-of-sale systems and credit card processing.
  • Ability to maintain confidentiality and handle sensitive information.

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