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Naukri Hospitality Jobs
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Front Office Associate

Front Office Associate

Naukri Hospitality Jobs

0 - 3 years

|

2 - 3 Lacs

Posted:1 day ago| Platform:

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Skills Required

hotel operations front office operations customer service front office hospitality front desk front office management receptionist activities guest handling telephone handling guest relations hotel management guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and motivated Front Office Associate to join our team. The ideal candidate should have 0-3 years of experience in the hospitality industry.

Roles and Responsibility

Manage front office operations, including reception, concierge, and bell captain duties.
Provide exceptional customer service to guests and ensure their satisfaction.
Handle guest complaints and resolve issues professionally.
Coordinate with other departments to ensure smooth hotel operations.
Maintain accurate records and reports of front office activities.
Ensure compliance with company policies and procedures.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Familiarity with front office software and systems.
Ability to maintain confidentiality and handle sensitive information.
Team player with a positive attitude and willingness to learn.

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