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Naukri Hospitality Jobs
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Front Office Assistant

Front Office Assistant

Naukri Hospitality Jobs

6 - 10 years

|

1 - 2 Lacs

Posted:23 hours ago| Platform:

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Skills Required

front desk front office operations guest relations front office hospitality front office management receptionist activities guest handling office assistance office administration telephone handling telephone operating guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Front Office Assistant to join our team at STORI by ITC Hotels, with 6-10 years of experience in the hospitality industry.

Roles and Responsibility

Manage front office operations, including reception, concierge, and bell captain duties.
Coordinate with other departments to ensure seamless service delivery.
Handle guest complaints and resolve issues professionally.
Maintain high customer satisfaction through excellent service.
Assist in planning and executing events and promotions.
Ensure compliance with company policies and procedures.

Job Requirements

Proven experience in front office operations, preferably in a hotel or restaurant setting.
Excellent communication and interpersonal skills.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Familiarity with point-of-sale systems and inventory management software.
Ability to maintain confidentiality and handle sensitive information.

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