Ace Hostels Pvt Ltd

About Us Ace Hospitality Pvt. Ltd. is a fast-growing hospitality company based in Pondicherry, managing boutique hostels that combine comfort, culture, and community. We’re looking for a dynamic and professional Front Office Executive (Female) to join our team and deliver an exceptional guest experience at our upcoming property. Key Responsibilities Welcome guests warmly and ensure smooth check-in and check-out processes Handle guest inquiries, bookings, and reservations (walk-in, phone, and online) Maintain front desk records and coordinate with housekeeping and operations teams Manage cash and billing transactions accurately Provide local information and assist guests with travel or activity recommendations Ensure guest satisfaction by resolving complaints promptly and professionally Maintain a neat and professional front office environment Requirements Female candidates only Minimum 1 year of experience in front office, receptionist, or guest relations role (hospitality preferred), freshers from Hospitality and Hotel Management are welcome to apply Pleasant personality, good communication skills (English; Tamil/Hindi/French a plus) Proficient in MS Office; hotel booking software (Ezee Absolute) a plus Well-groomed, confident, and service-oriented Flexible with shifts and weekends Benefits Competitive salary (based on experience) Accommodation and meals will be provided if required Professional growth opportunities within a rapidly expanding hospitality group Positive and inclusive work environment Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Expected hours: 60 per week Benefits: Flexible schedule Food provided Work Location: In person