Front End Dev Lead

About Position:

We are seeking a Dev Lead with strong Salesforce and Front end expertise to manage platform enhancements and support services. The role involves leading technical design, ensuring best practices, and maintaining platform integrity through robust development and change management controls. Candidates should have 8+ years of Salesforce development experience, hands-on skills in Apex, JavaScript, workflows, and a solid understanding of Case Management and ITIL processes. Strong problem-solving, communication skills, and readiness for rotational shifts and 24/7 support are essential.

• Role: Front End Dev Lead

• Location: All Persistent Locations

• Experience: 8 to 14 years

• Job Type: Full Time Employment

What You'll Do:

• Maintain tight controls for change management within the platforms, utilising strict software development practices (e.g. dev, test, approval, prod).
• Coordinate with Salesforce Lead to design, implement changes and support the Salesforce platform for Sales, and service
• Assist with solution design and implementation of Salesforce configurations based upon business requirements Support Salesforce security and data integrity across the platform
• Document as-built configurations to build a configuration portfolio
• Provide end-user production support, solve business/customer issues, and ensure data accuracy across the system. Manage data quality, data cleansing activities to ensure data integrity and accuracy within the Salesforce platform
• Partner with business stakeholders to proactively identify, drive, and build improvements, automations, enhancements, and system customization that solve critical business needs
• Stay up to date with Salesforce releases, new features and best practices and assess their impact on the organization
• Understand data flows and integrations between various enterprise applications
• Perform day-to-day Salesforce administration tasks including but not limited to user and license assignment, roles, profiles, permission sets, workflows, and process automation with process builder and flows
• Provide insightful technical recommendations to address specific business needs
• Create and customize objects, fields, layouts, dashboards, and reports to automate processes and improve user experience
• Develop reports and dashboards to support end user analysis
• Provide training as required to support the end user adoption of the application.

Expertise You'll Bring:

• 8+ years working in Salesforce with 8+ years experience as a Salesforce Developer and a strong understanding of Salesforce best practices ,
• Fonteva Experience
• Candidates should have worked in Managed services, should have knowledge of incident Management, Change Management, Problem Management, MIM etc.
• Good problem solving skills, good communication skills, Able to solve P1/P2 issues quickly.
• Should have worked on Apex trigger, JavaScript, workflows, Process builder
• Salesforce Admin certification or equivalent
• Ready to work in Rotational rotational shift including night; Ready to support 24/7 on call support

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let’s unleash your full potential at Persistent - persistent.com/careers

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”