Front Desk Representative

Job Description:

We are seeking a professional, presentable, and well-organized Front Desk/Receptionist to manage front office operations and assist with administrative and HR-related functions. The ideal candidate will serve as the first point of contact for guests, vendors, and internal teams while ensuring smooth day-to-day office functioning.

Key Responsibilities:

• Welcome and assist guests, vendors, and employees courteously
• Handle incoming calls, messages, and emails professionally
• Maintain a neat and organized reception area
• Coordinate with vendors for office supplies, pantry items, and service requirements
• Assist in purchase and allocation of stationery and pantry supplies
• Manage inventory of office assets (stationery, pantry, IT equipment, etc.)
• Coordinate with corporate tower and emergency contacts for facility communication
• Maintain hygiene standards and manage utility bill payments (electricity/gas)
• Manage hospitality vendor quotations, negotiations, and purchase follow-ups
• Handle hotel and transport bookings for employees or guests
• Support HR with onboarding, ID creation, document verification, induction, and attendance maintenance
• Maintain filing systems for HR records and general administration
• Perform billing entries and keep Excel records updated for audits/purpose
• Track courier dispatch and delivery status
• Manage IT asset allocation and coordinate vendor purchases
• Use tools like MS Word, Excel, PowerPoint effectively for reporting and coordination

• Familiarity with Canva or Photoshop for basic designing tasks is an added advantage

Requirements:

• Graduate with a minimum of 3 years of experience in front desk or administrative roles
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Familiarity with HR systems (attendance, ID creation,)
• Basic knowledge of inventory and asset tracking
• Comfortable coordinating with multiple departments and vendors
• Knowledge of Canva or Photoshop is a plus