Front Desk Receptionist

Company Description: Godrej Properties Limited

Position Title: Front Desk Executive – on payroll of CIEL-HR

Experience: 1 to 3 years

Location: Vadodra

Role Description:

This is a full-time on-site role for a Front Desk Receptionist located in Ahmedabad. The Front Desk Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service.

A Front Desk Executive in the real estate industry typically serves as the first point of contact for clients, visitors, and vendors. Here's a job description tailored to someone with 2 years of experience in real estate:

Responsibilities:

1. Customer and Client Handling:

· Greet clients, visitors, and vendors in a courteous and professional manner.

· Handle inquiries from clients regarding property listings, services offered, and general information about the real estate market.

· Assist clients with scheduling property viewings, appointments, and meetings with real estate agents.

· Address client concerns and ensure timely resolution or escalation to the appropriate department.

2. Fluent English Communication:

· Communicate effectively in English, both verbally and in writing, with clients, colleagues, and other stakeholders.

· Ensure clarity and professionalism in all written and verbal communications, including emails, phone calls, and face-to-face interactions.

3. Inventory Management:

· Maintain accurate records of office supplies, marketing materials, and other inventory items.

· Monitor inventory levels and reorder supplies as needed to ensure smooth office operations.

· Coordinate with vendors and suppliers for timely delivery of inventory items and negotiate favourable terms when necessary.

4. Costing Report Maintenance in Excel:

· Develop and maintain Excel spreadsheets to track inventory levels, costs, and expenditures.

· Prepare monthly or quarterly costing reports detailing expenses related to office supplies, marketing materials, and other inventory items.

· Analyse costing data to identify cost-saving opportunities and improve efficiency in inventory management.

5. Administrative Support:

· Assist real estate agents and other staff members with administrative tasks, including document preparation, filing, and data entry.

· Schedule appointments, meetings, and property viewings using calendar software or scheduling tools.

· Collaborate with other departments, such as marketing and finance, to ensure seamless coordination and communication.

Job Type: Full-time

Pay: ₹8,086.00 - ₹24,530.88 per month

Benefits:

• Provident Fund

Work Location: In person