Food And Beverage Captain

Chandigarh University

2 - 5 years

2 - 5 Lacs

mohali

Posted:3 days ago| Platform:

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Skills Required

food and beverage guest satisfaction restaurant steward activities liquor b service sales guest relations bar bartending captaining beverage hospitality hotel guest hotel management waiter activities restaurant management f# wine beer servicing communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

The F&B Captain supervises a section/restaurant and ensures smooth food and beverage service, high guest satisfaction, and adherence to service, hygiene, and safety standards.

Key Responsibilities

Supervise and coordinate the activities of service staff(stewards/waiters/runners) in the assigned section.
Ensure prompt, courteous, and efficient service to all guests, maintaining brand standards at all times.
Greet and seat guests, present menus, explain specials/promotions, and assist with menu selections and upselling.
Take and check food and beverage orders, communicate special requests/allergies to kitchen and bar, and follow up for timely service.
Inspect table settings, side stations, and overall floor readiness before and during service; ensure cleanliness and mise-en-place.
Handle guest feedback and complaints professionally; resolve issues and escalate to seniors when required.
Coordinate closely with the kitchen and bar to ensure accurate order execution and quality of food and beverages.
Monitor portion control, presentation standards, and service sequence as per SOPs.
Train, coach, and mentor new and existing service staff on standards, menu knowledge, and service skills.
Assist in staff duty allocation, briefings, and shift handovers.
Check and maintain par stock of operating equipment and supplies for the section; report shortages or damages.
Enforce hygiene, grooming, safety, and sanitation standards in the restaurant at all times.

Qualifications and Skills

Degree in Hotel Management or relevant F&B experience (typically 2–4 years in service, including supervisory exposure).
Strong knowledge of food and beverage service, menu items, and basic wine/beverage knowledge.
Good communication skills and guest-oriented attitude with confident, pleasant personality.

Call at 8146651512

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