Field Relationship Manager - Operations

Job Description

STARTEK is looking for Field Relationship Manager - Operations to join our dynamic team and embark on a rewarding career journey Team Management:Recruit, train, and supervise field personnel, including technicians, inspectors, or other field staff Set performance goals and provide ongoing feedback to team members Motivate and lead the field team to achieve productivity and quality targets Project Oversight:Plan and schedule field projects, ensuring timely completion within budget Monitor project progress and resolve any issues or obstacles that may arise Conduct site visits and inspections to assess work quality and compliance with standards Resource Allocation:Allocate resources, including manpower, equipment, and materials, efficiently to maximize productivity Manage inventory and logistics for field operations Safety and Compliance:Enforce safety protocols and ensure that all field activities adhere to relevant safety regulations and standards Maintain compliance with industry-specific regulations and permits Client Relations:Liaise with clients or customers to understand their needs and address any concerns or requests Build and maintain strong client relationships to ensure customer satisfaction Reporting:Prepare regular reports on field operations, project status, and team performance Analyze data and recommend improvements in processes and workflows Budget Management:Manage the budget for field operations, including cost control and expenditure tracking Identify cost-saving opportunities and implement cost-effective strategies Communication:Facilitate clear and effective communication between field personnel and the central office Relay important information, updates, and instructions to the field team