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Field Relationship Manager - Operations

2 - 5 years

3 - 6 Lacs

Kolkata

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Wireless Business transformation orchestration Artificial Intelligence Customer support Customer experience Management Troubleshooting Customer engagement digital transformation

Work Mode

Work from Office

Job Type

Full Time

Job Description

STARTEK is looking for Field Relationship Manager - Operations to join our dynamic team and embark on a rewarding career journey Building and maintaining positive relationships with clients: regular communication, responding to client inquiries and requests, and addressing any issues that arise Understanding client needs and requirements: understanding of the client's needs, goals, and objectives in order to provide relevant and effective solutions Identifying and pursuing new business opportunities: identify new business opportunities, such as upselling existing products or services, and work with the sales team to close new deals Providing excellent customer service: ensuring that clients are satisfied with the products and services they receive Collaborating with internal teams: work closely with other internal teams, such as the sales, marketing, and customer service teams, to ensure that clients receive a seamless and positive experience Keeping abreast of industry trends and developments: stay informed about industry trends and developments in order to provide relevant advice and recommendations to clients Excellent communication, interpersonal, and negotiation skills Strong problem-solving and decision-making abilities Proficiency in Microsoft Office and customer relationship management (CRM) software

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Outsourcing and Offshoring Consulting

Denver CO

10001 Employees

215 Jobs

    Key People

  • Bharat Rao

    Chief Executive Officer

  • Sandeep K. Gupta

    Chief Financial Officer

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