5 Jobs in Rupa

STARTEK is looking for Field Relationship Manager - Operations to join our dynamic team and embark on a rewarding career journey Team Management:Recruit, train, and supervise field personnel, including technicians, inspectors, or other field staff Set performance goals and provide ongoing feedback to team members Motivate and lead the field team to achieve productivity and quality targets Project Oversight:Plan and schedule field projects, ensuring timely completion within budget Monitor project progress and resolve any issues or obstacles that may arise Conduct site visits and inspections to assess work quality and compliance with standards Resource Allocation:Allocate resources, including manpower, equipment, and materials, efficiently to maximize productivity Manage inventory and logistics for field operations Safety and Compliance:Enforce safety protocols and ensure that all field activities adhere to relevant safety regulations and standards Maintain compliance with industry-specific regulations and permits Client Relations:Liaise with clients or customers to understand their needs and address any concerns or requests Build and maintain strong client relationships to ensure customer satisfaction Reporting:Prepare regular reports on field operations, project status, and team performance Analyze data and recommend improvements in processes and workflows Budget Management:Manage the budget for field operations, including cost control and expenditure tracking Identify cost-saving opportunities and implement cost-effective strategies Communication:Facilitate clear and effective communication between field personnel and the central office Relay important information, updates, and instructions to the field team

STARTEK is looking for Field Relationship Manager - Operations to join our dynamic team and embark on a rewarding career journey Building and maintaining positive relationships with clients: regular communication, responding to client inquiries and requests, and addressing any issues that arise Understanding client needs and requirements: understanding of the client's needs, goals, and objectives in order to provide relevant and effective solutions Identifying and pursuing new business opportunities: identify new business opportunities, such as upselling existing products or services, and work with the sales team to close new deals Providing excellent customer service: ensuring that clients are satisfied with the products and services they receive Collaborating with internal teams: work closely with other internal teams, such as the sales, marketing, and customer service teams, to ensure that clients receive a seamless and positive experience Keeping abreast of industry trends and developments: stay informed about industry trends and developments in order to provide relevant advice and recommendations to clients Excellent communication, interpersonal, and negotiation skills Strong problem-solving and decision-making abilities Proficiency in Microsoft Office and customer relationship management (CRM) software

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand. Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies. It s a robust approach. We ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent. Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries. *** DISCLAIMER*** With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist. These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from startek.com . Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization. Startek is not responsible for any fraudulent representing the company. At STARTEK, we believe the most important customer engagement is the one that happens next. And that s where you come in! We re looking for customer support representatives who are true engagement specialists - skilled at engaging in meaningful interactions that make our clients customers say WOW! In this role, you ll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services. Most importantly, you ll have the opportunity to make a difference, every day, in the lives of our clients customers. In return, we offer a competitive compensation package, great benefits, a fun, and friendly atmosphere and so much more! If you re positive, energetic, and ready to engage, apply now for immediate consideration.

DISCLAIMER With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist. These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from startek.com . Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization. Startek is not responsible for any fraudulent representing the company. Roles and Responsibilities Make outbound calls to potential customers to generate leads and convert them into paying clients. Utilize strong communication skills to build rapport with clients over the phone. Identify customer needs and provide solutions through effective sales pitches. Meet daily/weekly targets set by management for call volume, conversion rates, and revenue generation. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile Graduate/Undergraduate candidates can Apply. Inbound/Outbound/Customer Service/Sales process. BFSI and Technical process. 1-6 years of experience in tele sales or related field (outbound calling). Strong knowledge of domestic BPO processes, including outbound sales and telemarketing.

STARTEK is looking for Specialist - Quality to join our dynamic team and embark on a rewarding career journey. Diagnosing and treating illnesses, medical conditions, and injuries. Ordering, performing, and interpreting diagnostic tests. Collecting, recording, and maintaining patients' information and histories. Prescribing and administering treatments, therapies, medications, vaccinations, and other specialized medical care. Explaining procedures and discussing test results or prescribed treatments with patients and family members. Monitoring patients' conditions and progress. Directing, coordinating, consulting with, and referring patients to nurses, students, assistants, specialists, therapists, and other medical staff. Advising patients, parents, and guardians on diets, activities, hygiene, and disease prevention. Conducting research and remaining up to date on current trends, discoveries, and developments in the field