About Business
Adani Group:
Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large-scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG-rated businesses, it is the only Infrastructure Investment Grade issuer in India.Adani Energy Solutions Limited:
Adani Energy Solutions Limited (AESL) is a leading player in India’s power transmission and energy infrastructure sector, enabling seamless and efficient energy flow across the nation. With a strong presence in both operational and under-construction projects, AESL manages over 20,000 circuit kilometers of transmission lines and substations. As a part of the Adani Group, AESL is driven by the philosophy of #GrowthWithGoodness, aiming to build a sustainable and resilient energy future. Through digital innovation, smart grid deployment, and a commitment to ESG excellence, AESL plays a vital role in strengthening India’s energy security and powering inclusive growth.Job Purpose:
The WFM Specialist-SM is responsible for supporting the implementation, optimization, and maintenance of Workforce Management (WFM) systems in field operations. This role ensures seamless coordination between on-ground teams and digital applications to enhance efficiency, data accuracy, and task allocation. By leveraging technology and process improvements, the WFM Team Member contributes to achieving operational excellence, optimizing resource utilization, and aligning field operations with organizational objectives. The role also focuses on troubleshooting field application issues, providing training to field staff, and ensuring compliance with established workflows and quality standards.Responsibilities
WFM Specialist-SM
Operational Excellence
Optimize field operations and resource utilization by monitoring WFM application performance, analyzing field data to identify inefficiencies, and implementing corrective actions for better task allocation.Enhance task execution and workforce productivity by promptly resolving WFM-related issues, ensuring accurate task assignments, and minimizing disruptions in the field.Support field teams by conducting regular audits and aligning application usage with operational objectives and performance metrics.Governance, Compliance, And Risk Management
Ensure compliance with organizational policies by validating WFM system processes against operational standards and regulatory requirements.Mitigate operational risks by identifying and resolving discrepancies in task allocation, ensuring accurate reporting and adherence to established workflows.Financial Management
Optimize financial outcomes by monitoring and tracking field operation costs through the WFM system, ensuring strict budget adherence and identifying cost-saving opportunities.Enable strategic cost reduction by providing actionable insights on resource utilization, aligning operations with organizational financial objectives.Stakeholder Management
Enhance WFM application performance by gathering actionable feedback from operations managers and field teams, addressing operational challenges to improve efficiency.Ensure uninterrupted field operations by driving timely resolution of technical issues and system updates through effective collaboration with external vendors and technology providers.Technology And Innovation
Drive continuous improvement by identifying opportunities to enhance WFM system functionality, aligning technological advancements with field operational needs.Support the adoption of innovative WFM features by providing training and technical guidance to field staff, ensuring effective implementation and usage.Ensure scalability and flexibility of the WFM system by testing and integrating new functionalities that align with evolving field requirements.Key Stakeholders - Internal
Field Operations DepartmentOperations DepartmentCompliance and Risk Management DepartmentFinance and Budgeting DepartmentTechnology and IT Support DepartmentTraining and Development DepartmentKey Stakeholders - External
Technology VendorsWFM System ProvidersRegulatory AuthoritiesConsultants and AdvisorsThird-party AuditorsQualifications
Educational Qualification:
Engineering (Must)Bachelor’s Degree in Business Administration, Information Technology, Operations Management, or a related field.Work Experience (Range Of Years)
3-5 years of experience in field operations, workforce management, or a related domain.
