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Naukri Hospitality Jobs
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F&B Service Hostess

F&B Service Hostess

Naukri Hospitality Jobs

1 - 2 years

|

2 - 5 Lacs

Posted:Just now| Platform:

Apply

Skills Required

front desk beverage hospitality hotel management waiter activities session management banquets guest handling steward activities guest relations captaining front office ohsas 18001 quality assurance room service sip resort restaurant management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced F&B Service Hostess to join our team at Marriott Executive Apartments. The ideal candidate will have 1-2 years of experience in the hospitality industry, preferably in a similar role.

Roles and Responsibility

Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
Coordinate with various departments to ensure efficient service delivery and high customer satisfaction.
Handle guest complaints and resolve issues professionally and courteously.
Maintain accurate records of guest interactions and transactions.
Ensure compliance with company policies and procedures.
Provide exceptional customer service, responding promptly to guest inquiries and requests.

Job Requirements

Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
Ability to work well under pressure, managing multiple tasks simultaneously while maintaining attention to detail.
Strong problem-solving skills are necessary to handle complex issues and provide effective solutions.
Familiarity with hotel management systems and software is preferred.
Ability to maintain confidentiality and handle sensitive information with discretion.
Strong teamwork skills, working collaboratively with colleagues to achieve common goals.

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