F&B Manager

Job Title: Food & Beverage (F&B) Manager

Department: Food & Beverage

Reports To: General Manager

Job Summary

The Food & Beverage Manager is responsible for overseeing the daily operations of all food and beverage outlets, ensuring high standards of service, quality, and guest satisfaction. The role involves staff management, cost control, inventory oversight, menu planning support, and maintaining overall efficiency in the F&B department.

Key Responsibilities

Operational Management

• Manage daily operations of all F&B outlets including restaurants, bars, banquets, and room service
• Monitor guest feedback and ensure exceptional guest experience
• Maintain hygiene, sanitation, and safety standards in all food and beverage areas

Financial & Cost Control

• Plan and manage budgets, forecasts, and F&B cost controls
• Monitor inventory levels and ensure proper stock management
• Work closely with the purchasing team for cost-effective procurement

Menu & Quality Control

• Coordinate with chefs and kitchen team for menu planning and updates
• Ensure quality and presentation standards are consistently met

Staff Management

• Recruit, train, and supervise F&B staff
• Conduct staff performance evaluations and provide coaching
• Schedule staff shifts and manage manpower needs

Customer Service

• Handle guest complaints and resolve issues promptly
• Ensure professional and courteous service at all times

Compliance

• Ensure adherence to hotel policies, legal requirements, and licensing regulations
• Maintain records for audits and inspections

Skills & Qualifications

• Bachelor's degree in Hospitality Management or relevant field
• Minimum 4-6 years of experience in F&B operations, preferably in hospitality industry
• Strong leadership, interpersonal, and communication skills
• Excellent knowledge of food & beverage trends and service standards
• Financial acumen with experience in budgeting and cost control
• Ability to work under pressure and handle guest concerns professionally

Personal Attributes

• Strong customer-service orientation
• Team-oriented and proactive attitude
• Attention to detail and problem-solving skills
• Well-groomed and professional appearance

Work Environment

• Flexible working hours, including weekends and holidays
• Fast-paced hospitality environment

Job Type: Full-time

Pay: ₹50,000.00 - ₹90,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person