F & B Manager

Job Title: Food & Beverage Manager

Location: Ashvem Morjim/ Silom

Reports To: General Manager / Cluster F&B Director

Position Overview

A dynamic and guest‐focused professional responsible for leading all food and beverage operations, ensuring exceptional service standards, profitability, and compliance with hospitality best practices. The F&B Manager oversees outlets, banquet services, inventory control, and team development to deliver memorable dining experiences.

Key Responsibilities

• Operational Leadership
• Direct day-to-day operations of all F&B outlets (restaurants, bars, room service, banquets) to achieve brand standards and financial targets.
• Develop and implement SOPs for service flow, guest interactions, and cleanliness.
• Coordinate with kitchen, housekeeping, and front-office teams to ensure seamless guest experiences.
• Financial Management
• Prepare and manage annual budgets, forecasts, and profit and loss (P&L) statements.
• Monitor revenue, costs, and margins; implement corrective actions to optimize profitability.
• Control purchasing, portioning, pricing, and waste management to maximize cost-efficiency.
• Guest Experience & Quality Assurance
• Uphold high standards of food quality, presentation, and service etiquette.
• Handle guest feedback and complaints promptly, turning issues into opportunities for guest satisfaction.
• Conduct regular outlet inspections and mystery audits to maintain consistency.
• Team Development & Leadership
• Recruit, train, mentor, and evaluate F&B staff, fostering a culture of service excellence.
• Establish clear performance expectations, conduct shift briefings, and lead by example.
• Create training modules around menu knowledge, upselling techniques, and safety procedures.
• Menu & Event Planning
• Collaborate with the Executive Chef to design innovative menus, seasonal promotions, and special events.
• Oversee banquet and catering proposals, ensuring profitability and alignment with guest requirements.
• Liaise with sales & marketing to develop F&B packages that drive revenue and occupancy.
• Compliance & Safety
• Ensure adherence to all licensing, health, hygiene, and safety regulations (e.g., HACCP).
• Monitor inventory levels, conduct periodic stock audits, and enforce loss-prevention measures.
• Maintain accurate records of sanitation logs, temperature charts, and training certifications.

Qualifications & Experience

• Bachelor’s degree in Hospitality Management, Hotel Administration, or related field.
• Minimum 5–7 years of progressive F&B management experience in 4–5-star hotels, upscale restaurants, or luxury resorts.
• Proven track record in P&L management, cost control, and revenue maximization.
• Strong knowledge of F&B trends, fine-dining service standards, and international cuisines.

Core Competencies

• Exceptional leadership and team-building skills
• Excellent communication and interpersonal abilities
• Analytical mindset with strong financial acumen
• Guest-centric attitude and problem-solving prowess
• Proficiency in F&B software (e.g., POS systems, inventory management)

What We Offer

• Competitive salary with performance-based incentives
• Professional development and training programs
• Employee discounts on food, beverage, and accommodation
• A collaborative, growth-oriented work environment

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹70,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person