Export Sales Manager

ABOUT SKYRA:

SKYRA

The purpose of Skyra is to innovate serving systems for fresher food. We do this by fusing the latest technology with traditional handicraft manufacturing to produce unique concepts for food serving and dining.

Our consumers are Hotels, Restaurants, Cafes (HoReCa), Events & Institutional Caterers, Corporate & Education Cafeterias, Social & Sports Clubs, Stadiums, Cruise Lines, Airlines & Lounges, Convention Centres, Healthcare Centres, Supermarkets, Bakeries and Luxury Homes.

Position: Assistant Manager – Export Sales

Salary - 10 - 12 LPA

1. Sales Revenue

• Key Tasks:

• Develop and implement sales strategies to achieve set targets.

• Identify and pursue new business opportunities.
• Handle and follow up on new sales leads from various sources.
• Develop leads through exhibitions, tradeshows, referrals, and marketing data.
• Prepare and share quotations with clients.
• Punch sales orders in the system accurately and in a timely manner.
• Coordinate with dispatch and logistics teams to ensure timely deliveries.
• Handle international client inquiries and build strong business relationships.
• Ensure clear and professional communication with international Clients.
• Track sales performance and provide weekly reports.
• Collaborate with the marketing team for promotional activities.

• Note:

  Must have strong written and verbal communication skills, especially for international client handling.

2. Customer Satisfaction

Achieve high customer satisfaction measured through annual Net Promoter Score (NPS).

• Key Tasks:

• Collect and analyze customer feedback regularly.

• Address customer concerns promptly and effectively.
• Enhance customer experience through personalized service and engagement.

3. Dealer's Setup

• Objective:

  Establish and support dealers.

• Key Tasks:

• Identify potential dealer locations and partners.

• Oversee setup of showroom infrastructure.
• Provide initial training and ongoing support to dealer staff.
• Assist dealers with marketing and revenue generation strategies.

Qualifications & Skills:

• Bachelor’s degree in Business, Marketing, or a related field
• 3–5 years of experience in sales or dealer development
• Strong communication, negotiation, and interpersonal skills
• Ability to work independently and manage multiple priorities