ABOUT SKYRA: SKYRA is a product design and marketing focused organization founded in 2013 for commercial & consumer tableware. The Skyra brand has distribution in 30 countries across North America, Middle East and Asia Pacific. The purpose of Skyra is to innovate serving systems for fresher food. We do this by fusing the latest technology with traditional handicraft manufacturing to produce unique concepts for food serving and dining. Our consumers are Hotels, Restaurants, Cafes (HoReCa), Events & Institutional Caterers, Corporate & Education Cafeterias, Social & Sports Clubs, Stadiums, Cruise Lines, Airlines & Lounges, Convention Centres, Healthcare Centres, Supermarkets, Bakeries and Luxury Homes. Position: Assistant Manager – Export Sales 1. Sales Revenue Key Tasks: Develop and implement sales strategies to achieve set targets. Identify and pursue new business opportunities. Track sales performance and provide periodic reports. Collaborate with the marketing team for promotional activities. 2. Customer Satisfaction Achieve high customer satisfaction measured through annual Net Promoter Score (NPS). Key Tasks: Collect and analyze customer feedback regularly. Address customer concerns promptly and effectively. Enhance customer experience through personalized service and engagement. 3. Dealer's Setup Objective: Establish and support dealers. Key Tasks: Identify potential dealer locations and partners. Oversee setup of showroom infrastructure. Provide initial training and ongoing support to dealer staff. Assist dealers with marketing and revenue generation strategies. Qualifications & Skills: Bachelor’s degree in Business, Marketing, or a related field 3–5 years of experience in sales or dealer development Strong communication, negotiation, and interpersonal skills Ability to work independently and manage multiple priorities Show more Show less
ABOUT SKYRA: SKYRA is a product design and marketing focused organization founded in 2013 for commercial & consumer tableware. The Skyra brand has distribution in 30 countries across North America, Middle East and Asia Pacific. The purpose of Skyra is to innovate serving systems for fresher food. We do this by fusing the latest technology with traditional handicraft manufacturing to produce unique concepts for food serving and dining. Our consumers are Hotels, Restaurants, Cafes (HoReCa), Events & Institutional Caterers, Corporate & Education Cafeterias, Social & Sports Clubs, Stadiums, Cruise Lines, Airlines & Lounges, Convention Centres, Healthcare Centres, Supermarkets, Bakeries and Luxury Homes. Position: Assistant Manager – Export Sales Salary - 10 - 12 LPA 1. Sales Revenue Key Tasks: Develop and implement sales strategies to achieve set targets. Identify and pursue new business opportunities. Handle and follow up on new sales leads from various sources. Develop leads through exhibitions, tradeshows, referrals, and marketing data. Prepare and share quotations with clients. Punch sales orders in the system accurately and in a timely manner. Coordinate with dispatch and logistics teams to ensure timely deliveries. Handle international client inquiries and build strong business relationships. Ensure clear and professional communication with international Clients. Track sales performance and provide weekly reports. Collaborate with the marketing team for promotional activities. Note: Must have strong written and verbal communication skills, especially for international client handling. 2. Customer Satisfaction Achieve high customer satisfaction measured through annual Net Promoter Score (NPS). Key Tasks: Collect and analyze customer feedback regularly. Address customer concerns promptly and effectively. Enhance customer experience through personalized service and engagement. 3. Dealer's Setup Objective: Establish and support dealers. Key Tasks: Identify potential dealer locations and partners. Oversee setup of showroom infrastructure. Provide initial training and ongoing support to dealer staff. Assist dealers with marketing and revenue generation strategies. Qualifications & Skills: Bachelor’s degree in Business, Marketing, or a related field 3–5 years of experience in sales or dealer development Strong communication, negotiation, and interpersonal skills Ability to work independently and manage multiple priorities
1. Sales Revenue Key Tasks: Develop and implement sales strategies to achieve set targets. Identify and pursue new business opportunities. Track sales performance and provide periodic reports. Collaborate with the marketing team for promotional activities. 2. Customer Satisfaction Achieve high customer satisfaction measured through annual Net Promoter Score (NPS). Key Tasks: Collect and analyze customer feedback regularly. Address customer concerns promptly and effectively. Enhance customer experience through personalized service and engagement. 3. Dealer's Setup Objective: Establish and support dealers. Key Tasks: Identify potential dealer locations and partners. Oversee setup of showroom infrastructure. Provide initial training and ongoing support to dealer staff. Assist dealers with marketing and revenue generation strategies. Qualifications & Skills: Bachelors degree in Business, Marketing, or a related field 35 years of experience in sales or dealer development Strong communication, negotiation, and interpersonal skills Ability to work independently and manage multiple priorities
oles & Responsibilities: Customer Satisfaction: Ensure high levels of customer satisfaction through consistent follow-up, timely updates, and resolution of concerns. Track Net Promoter Score (NPS) and implement action plans for improvement. Inventory Promotion: Coordinate with sales team to drive movement of slow-moving inventory and support promotional strategies. Quotation Generation: Assist sales team in preparing and sharing accurate, timely quotations as per client requirements. Dispatch Coordination: Work closely with logistics and supply chain teams to ensure timely and accurate order dispatch; track via Order Tracking System as per SOP. Grievance Coordination: Log and resolve customer grievances in coordination with the SCM and sales teams; maintain proper MIS records. Payment Collection: Coordinate with clients and internal teams to ensure timely payment collection; track follow-ups and escalations. Sales Lead Support: Assist in logging and monitoring new leads from SAP reports, ensuring timely sales team action. Work Ethics & Discipline: Uphold company values of discipline, punctuality, and teamwork in daily responsibilities. Preferred Candidate Profile: Education: Graduate in Business Administration, Commerce, or related field (MBA preferred). Experience: 24 years in sales operations, customer service, or supply chain coordination. Skills: Proficient in MS Excel, SAP (or ERP tools), and CRM systems Strong communication and coordination skills Analytical mindset with ability to track KPIs and generate reports Problem-solving approach and team-oriented attitude Personality Traits: Detail-oriented, proactive, organized, and ethical.