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Experience & Activity Manager

Experience & Activity Manager

Naukri Hospitality Jobs

3 - 6 years

|

4 - 8 Lacs

Posted:6 days ago| Platform:

Apply

Skills Required

financial analysis project management budgeting hospitality customer experience operations management quality control hotel operations business development sales ohsas 18001 quality assurance qms hotel management restaurant management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Experience & Activity Manager to join our team at Godwin Hotel & Resort. The ideal candidate will have 3-6 years of experience in the hospitality industry, with a strong background in managing experiences and activities.

Roles and Responsibility

Develop and implement comprehensive experience management strategies to enhance customer satisfaction.
Manage and coordinate various hotel activities, including events, meetings, and leisure pursuits.
Collaborate with cross-functional teams to ensure seamless execution of experiences and activities.
Analyze customer feedback and market trends to identify opportunities for improvement.
Create and manage budgets for experiences and activities, ensuring cost-effectiveness without compromising quality.
Foster strong relationships with vendors and suppliers to negotiate contracts and agreements.

Job Requirements

Proven experience in experience management within the hospitality industry.
Strong understanding of customer experience principles and practices.
Excellent communication, project management, and problem-solving skills.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Knowledge of budgeting and financial analysis is desirable.
Familiarity with hotel operations and management systems is an asset.

*Note - Job has been sourced from social media platforms/other public websites.

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