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5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a valuable member of our team, you will be part of a dynamic environment with rotating shifts to ensure seamless operations 24/7. Your responsibilities will include updating training and support documentation, responding to and managing trouble tickets, and providing tier 1 support by performing remediations such as application restarts. It will be essential for you to meticulously document troubleshooting steps, diagnostic results, and root cause analysis. When necessary, you will escalate issues to higher tier support and engage with vendors. You will also be responsible for presenting incident outage reports, executing defined procedures, and conducting mass updates. Participation in Change Management activities, completion of predefined checklists, and making suggestions for automation will be part of your routine tasks. To excel in this role, you must possess excellent verbal and written communication skills in English, with a strong attention to detail. A minimum of 5 years of hands-on experience in an application support role is required, along with knowledge of Network, Element, or Fault Management Systems. Proficiency in software such as Teams, Outlook, SharePoint, and the MS Office 365 Suite is essential. You should also have experience with operating systems like Linux, Windows, and Solaris, along with databases such as Oracle and MySQL. Familiarity with SSDLC & Security by Design, network concepts including L2/L3 and IP segments, and advanced scripting languages like Bash, Python, and Perl is crucial. Additionally, basic integration concepts like SOAP XML, REST APIs, and knowledge of Wire shark are preferred. Ideal candidates will hold an Undergraduate Degree or Diploma in a Computer Science or Engineering-related discipline. In return, we offer competitive salaries, comprehensive health benefits, flexible work hours, remote work options, professional development opportunities, and a supportive and inclusive work environment.,
Posted 1 month ago
1.0 - 5.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As a Customer Support Executive at our organization based in Kolkata, West Bengal, your primary responsibility will be to effectively resolve customer queries and issues via calls, emails, and chats. Your role will involve providing timely and efficient support while upholding a high standard of customer service. It is essential to accurately document interactions to ensure data precision and collaborate with team members to contribute towards achieving customer satisfaction goals. To excel in this role, you must possess excellent verbal and written communication skills, along with good comprehension and typing abilities. The ability to maintain composure and professionalism under pressure is crucial. Additionally, a willingness to work in rotational shifts if required is expected from you. Eligibility criteria for this position include a graduation degree as the highest qualification, with freshers being considered for the role at this stage. Fluency in English is a must, and you will be required to undergo a Versant Test for both Voice and Non-Voice processes during the selection process. The compensation for this role includes a Regular Role with a CTC of 2.8 LPA (1 year experience on paper required) and an Apprentice Role offering a stipend of 16,800 per month. The selection process consists of a Versant Assessment for Voice & Non-Voice processes followed by an HR Interview. This is a full-time job opportunity with benefits such as health insurance provided. The work schedule may include both day shifts and rotational shifts. If you meet the educational requirement of a Bachelor's degree and have prior experience in domestic voice processes and inbound voice for at least 1 year, we encourage you to apply. Proficiency in English is required, and knowledge of Hindi is preferred. The work location is in Kolkata, West Bengal, and the ability to reliably commute or plan to relocate before starting work is necessary. If you are interested in this position, please contact the employer at +91 6370721310 to discuss further details.,
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
kolkata, west bengal
On-site
You will be working as a Public Relations Executive in Kolkata, specifically in Lake Town. As a female candidate with 0-3 years of experience and a Graduate or Mass Communication degree, you will be responsible for developing PR programs, writing compelling stories, managing corporate communication, and overseeing events & tradeshow management. Your key skills should include excellent verbal, writing, and editing skills in English, proficiency in computers, as well as experience in content design and distribution. At the company, you will receive full training to support you in excelling in this role.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
As a Senior HR Executive with 3-5 years of hands-on experience, you will be based in Chinarpark, New Town, Kolkata, working within the Human Resources department. In this role, you will report to the HR Manager or Director. Your key responsibilities will include sourcing, screening, and interviewing candidates for technical and non-technical positions, collaborating with department heads to determine current and future staffing needs, managing job postings across various platforms, conducting onboarding and induction programs for new employees, and addressing employee concerns and conflicts professionally and promptly. Additionally, you will be responsible for maintaining employee records, HR databases, and attendance/leave management systems, as well as drafting and reviewing HR policies, contracts, and official communications in compliance with legal requirements. To qualify for this position, you should hold an MBA in Human Resources and preferably have 3-5+ years of experience in a similar HR role within an IT or corporate setting. Strong communication skills in English, excellent organizational abilities, knowledge of labor laws, proficiency in MS Office and HR software tools are essential for this role. Personal attributes such as punctuality, dedication, professionalism, and confidence are highly valued. This is a full-time, permanent position with a fixed day shift from Monday to Friday. A yearly bonus is provided as part of the compensation package. Candidates must be willing to commute or relocate to Kolkata, West Bengal, as this is a requirement for the job. A Master's degree, 3 years of HR sourcing experience, fluency in English, and day shift availability are necessary qualifications for this role. The work location is in-person at the specified office in Kolkata, West Bengal.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
barmer, rajasthan
On-site
As a valuable member of our team, you will be responsible for determining and developing user requirements for systems in production to ensure maximum usability. Your role will play a crucial part in the success of our projects by ensuring that the systems meet the needs and expectations of our users. Success in this position will be demonstrated through your ability to effectively gather and analyze user requirements, communicate them clearly to the team, and ensure that the final systems meet the highest standards of usability. You will be instrumental in bridging the gap between our users and the technical team, ensuring that the end products are user-friendly and aligned with our overall goals. Your work will directly impact the success of our projects by contributing to the development of systems that are intuitive, efficient, and effective. By collaborating with various stakeholders, you will help shape the user experience and drive the success of our products in the market. The ideal candidate for this role will possess excellent verbal and written communication skills, along with a keen eye for detail and a strong understanding of user-centered design principles. Additionally, a background in systems analysis or a related field would be beneficial in ensuring your success in this position.,
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
vadodara, gujarat
On-site
As a Human Resources Administrative at our organization based in Vadodara, Gujarat, you will be responsible for various key tasks to support the HR team. Your primary responsibilities will include drafting and posting job advertisements on different platforms, reviewing resumes to identify potential candidates, coordinating interviews, maintaining candidate databases, and ensuring accurate documentation. Additionally, you will provide administrative assistance to the HR team, assist in onboarding processes, and contribute to organizing employee engagement activities and HR initiatives. To excel in this role, you must possess excellent verbal and written communication skills, strong organizational abilities, and a basic understanding of HR functions and recruitment processes. Maintaining confidentiality, professionalism, and the willingness to learn and adapt in a fast-paced environment are essential traits for success in this position. Immediate availability for joining is a requirement for this role. In addition to the responsibilities, you can enjoy the benefits of flexible timing, a stress-free work environment, and excellent infrastructure. This position offers various job types including full-time, part-time, permanent, fresher, internship, and volunteer roles. If you are looking to kickstart your career in Human Resources and have the qualifications of a B.Com, BBA, BCA, or any graduate with 0 to 6 months of experience, we are looking for an immediate joiner like you to join our team and contribute to our HR operations effectively.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
The role of EOT Cranes & Hoists Sales Executive is a full-time hybrid position based in Coimbatore, with the flexibility to work partly from home. As a Sales Executive, your primary responsibilities will involve identifying and securing new business opportunities, nurturing relationships with existing clients, creating sales proposals and presentations, negotiating contracts, and meeting sales targets. Additionally, you will need to understand customer requirements, offer technical support and solutions, and collaborate with the engineering team to ensure customer satisfaction. To excel in this role, you should possess strong sales skills such as business development, client relationship management, negotiation, and contract management. Technical proficiency in EOT Cranes & Hoists, along with the ability to provide technical support and engage in solution selling, is essential. Excellent verbal and written communication skills, effective presentation abilities, and a keen attention to detail are also crucial for success. Furthermore, you should be capable of working autonomously, managing your time efficiently, and be willing to travel as necessary. Ideally, candidates for this position would have experience in industrial or engineering sales, as well as hold a Bachelor's degree in Engineering, Business, or a related field. If you are a proactive individual with a passion for sales and a knack for technical solutions, we encourage you to apply and be part of our dynamic team.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
Imaging Endpoints (IE) is an Imaging Technology and Imaging Clinical Research Organization (iCRO) dedicated to the vision of Connect Imaging to the CureTM. Our mission is to advance imaging science, technology, and services to bring curative technologies to humankind. We have played a crucial role in supporting numerous impactful new drug approvals in oncology. As a part of our global team, we are seeking talented individuals who share our passion and vision to customize each clinical trial's imaging to optimize the opportunity to demonstrate efficacy. Based in Scottsdale, Arizona, Imaging Endpoints has offices in various locations including Cambridge, Massachusetts; London, UK; Leiden, Netherlands; Basel, Switzerland; Hyderabad, India; and Shanghai, China. As an affiliate of HonorHealth and Scottsdale Medical Imaging Limited (SMIL/RadPartners), we are recognized as the world's largest and most preeminent iCRO in oncology. The position of Administrative & HR Assistant at Imaging Endpoints involves providing essential support to the team in a variety of duties. This includes scheduling meetings, trainings, travel arrangements, document review/proofing, human resources tasks, and filing responsibilities. **Responsibilities:** - Maintain accurate and up-to-date human resource files, records, and documentation. - Ensure integrity and confidentiality of human resource files and records. - Offer clerical support to the HR department. - Address administrative concerns of the employees. - Act as a liaison between the organization and external benefits providers and vendors. - Assist in planning and executing special events such as benefits enrollment and employee recognition events. - Book and coordinate travel arrangements, including flights, hotels, and restaurants. - Support facilities management of the local office. - Assist with Human Resources (HR) duties, including recruitment coordination. - Perform other duties as assigned. **Education and Experience:** - High School Diploma or equivalent; degree preferred. - 2+ years of experience in an administration profile. - Excellent computer skills, including proficiency in all MS Office applications. - Familiarity with online travel research for flights, rental cars, and hotels. **Skills:** - Excellent verbal and written communication skills. - Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint. - Strong organizational skills with the ability to multitask. - Positive attitude and willingness to assist in a high-demand environment. - Service-oriented and proactive in meeting clients" and teams" needs. - Detail-oriented, well-organized, and self-motivated. - Quick to grasp new concepts and adapt to changing priorities. The Imaging Endpoints Team embodies characteristics such as a passion for Connect Imaging to the CureTM, commitment to teamwork, caring for fellow team members, integrity, high ethical standards, intellect, ingenuity, accountability, and a high standard for excellence. **Physical Requirements:** While performing the duties of this position, you will be required to use hands, talk, and hear regularly. Specific vision abilities include close vision, color vision, and the ability to adjust focus. The role may involve travel as per the job requirements. Imaging Endpoints offers a dynamic and rewarding environment for individuals who are dedicated to making a difference in the field of imaging and clinical research. Join us in our mission to bring curative technologies to the forefront of healthcare.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
The role of Support SCM within the SCM department in Mumbai involves reporting to the Specialist - SCM and collaborating with various internal teams to maintain customer orders and ensure timely order fulfillment for EU customers. The key stakeholders include Customers, CFT Team (Orders, Production, Dispatch, Logistics, Factory, Documents). The primary purpose of this role is to manage customer orders accurately, handle inquiries, resolve issues, maintain data accuracy, and coordinate with internal teams for smooth order processing and exceptional customer service. The duties and responsibilities include: - Order Management: Entering, verifying, and managing customer orders accurately in the system. - Customer Support: Handling inquiries, resolving order-related issues, and providing updates on order status. - Data Accuracy & Reporting: Maintaining precise order-related data and preparing reports for internal and customer use. - Issue Resolution: Identifying and resolving order-related issues in coordination with relevant teams. - Cross-Functional Coordination: Collaborating with Sales, Logistics, Finance, and other stakeholders for smooth order processing. - Logistics & Documentation: Coordinating with logistics partners, documentation teams, and shipping companies for timely deliveries and accurate documentation. Key Result Areas include Order Management, MIS, Logistics Documentation, and Customer query resolution. Educational Qualification required is Any Graduate. The desired skills include Customer Service, Order Processing, Regulatory awareness, Customer Service Orientation, MIS and Reporting, SAP, Interpersonal skills, Team player, Stakeholder management, and Excellent communication skills. The ideal candidate should have at least 3+ years of work experience in Customer Service, SAP, and MS Office in the field of supply chain. Time management skills are also essential for this role.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
jaipur, rajasthan
On-site
Job Description: As an International Sales Executive at our BPO in Jaipur, you will play a crucial role in driving sales in international markets such as the US, UK, and Australia. Your primary responsibilities will include lead generation, customer conversion, and achieving sales targets. To excel in this role, you must possess excellent verbal and written communication skills in English, along with a minimum of 1 year of experience in international BPO sales. Strong persuasion and negotiation abilities, the willingness to work night shifts, and adeptness at handling pressure are key attributes. Moreover, basic computer proficiency and familiarity with CRM systems are essential. A self-motivated and target-oriented mindset will be instrumental in your success. Preferred Skills: Prior experience in telesales or outbound international calling will be advantageous. Proficiency in sales techniques, retention strategies, and objection handling is desired. Understanding customer behavior in global markets will further enhance your performance in this role. This is a full-time position with benefits such as health insurance, internet reimbursement, and provident fund. You will be working in rotational shifts, with the opportunity to earn performance bonuses. The position requires in-person presence at our Jaipur location.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As the Operations Manager for the Education Industry, you will be responsible for overseeing and managing the daily operational activities to ensure efficiency, resource utilization, and quality standards. Your role will involve strategic planning, leadership, and a dedication to educational excellence. You will oversee daily operations, develop operational policies, and monitor processes for efficiency. Collaboration with various departments will be essential to ensure seamless operations, manage budgets, and resources effectively. Conducting audits and assessments to maintain compliance with standards, supervising and training operations staff, and implementing technology solutions for operational streamlining are key responsibilities. You will also be required to prepare and present reports to senior management and ensure regulatory requirements are met. To qualify for this role, you should hold a Bachelor's degree in Business Administration, Education Management, or a related field, along with a minimum of 5 years of experience in operational management, particularly in the education sector or academic institutions. Strong leadership, team management, organizational, and problem-solving skills are essential, along with the ability to work under pressure and meet deadlines. Excellent communication, interpersonal skills, and knowledge of educational policies and regulations are also required. Key skills for this position include project and budget management, data analysis, process improvement, team leadership, communication, regulatory compliance, technology integration, and resource allocation. The job type is full-time, with benefits such as cell phone reimbursement, paid sick time, and a performance bonus. The work schedule is during the day shift, with the requirement for in-person work at the designated location.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As a full-time employee with FIS, you will be part of a dynamic team working on challenging issues within the financial services and technology sector. Your role will involve managing the daily operations of processing functions and maintaining processing infrastructure to ensure that service level agreements are consistently met in support of clients and the company's critical business requirements. Your responsibilities will include overseeing the processing environment to safeguard production systems vital to the business's success. You will need to ensure that the operations environment complies with all service level agreements, such as 24/7 availability and response time parameters. Developing both tactical and strategic plans for processing operations and leading an efficient processing team will be key aspects of your role. Additionally, you will be tasked with identifying cost-saving and continuous improvement opportunities within the processing area, ensuring that backup, recovery, and disaster recovery processes meet or exceed business requirements. It will be your responsibility to implement team standards and procedures that align with departmental guidelines and effectively manage project plans, budgets, and schedules. To excel in this role, you should possess a Bachelor's degree or equivalent education, training, or work experience. Knowledge of processing phases, administration, activities, and controls, as well as familiarity with FIS products and systems, will be essential. Proficiency in client communication, escalation management, project management, and supervisory skills are also required. At FIS, we offer a competitive salary along with attractive benefits, including private medical and dental coverage insurance. You will have the opportunity to work in a modern environment alongside a dedicated and motivated team. We provide a wide range of professional education and personal development opportunities in a collaborative and respectful work environment. With over 50 years of experience in the financial services industry, FIS is the world's largest global provider of financial technology solutions. Our technology facilitates billions of transactions annually, totaling over $9 trillion across the globe. As a Fortune 500 company committed to privacy and security, FIS values the protection of personal information. Join us at FIS to be part of a team that is open, collaborative, entrepreneurial, passionate, and above all, fun!,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
vadodara, gujarat
On-site
As the Client Training and Onboarding Specialist, your main responsibility is to ensure a seamless and effective onboarding experience for both new and existing clients, as well as conduct training programs to enhance their knowledge of our products. Your role is essential in establishing a positive and long-lasting relationship between the company and its clients. It involves managing remote training programs, collaborating with different teams to understand customer needs, delivering training sessions, and improving the onboarding process continuously. Key Responsibilities: - Gain a comprehensive understanding of our products, training programs, and client base. - Collaborate closely with the UK-based Training team to ensure smooth operations. - Deliver virtual/remote training sessions effectively and engagingly. - Assist in designing training plans and programs when required. - Customize training delivery methods to suit different learning styles. - Manage multiple customer training and onboarding projects concurrently. - Oversee and update the e-learning platform with the latest software features and training content. - Develop and implement training assessments for clients, analyze results, and provide feedback to the Training team. - Implement improvements to training programs based on client feedback. - Work with internal stakeholders to customize training content according to client needs. - Provide guidance and technical support to clients during product integration and training sessions. - Collaborate with technical support teams to address client issues and deliver additional technical training. - Maintain accurate records of training activities, attendance, and assessment results. - Generate reports on training effectiveness, participant performance, and relevant metrics. - Address any client queries or concerns related to training or assessments. - Contribute to creating best practices for remote training and e-learning. - Manage client onboarding procedures and tasks on Microsoft Planner, ensuring timely completion. - Ensure that training programs align with company policies, industry regulations, and operational standards. Requirements: - Bachelor's degree in a related field. - Excellent verbal and written English communication skills. - Demonstrated experience in training or teaching, preferably in virtual training. - Proficient in operations processes, workflows, and best practices. - Ability to design training materials and programs. - Strong interpersonal, presentation, and organizational skills. - Detail-oriented with a meticulous approach to delivery. - Customer-centric with good problem-solving skills. - Proactive and analytical mindset with data interpretation skills. - Familiarity with Microsoft applications and relevant tools at an intermediate to advanced level. Desirable: - Previous experience with software-based products. - Experience working with international clients, preferably UK-based. - Interest in the Health Tech industry. This is a full-time, permanent position with in-person work location.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
You will be responsible for managing recruitment and selection processes, including resume screening, screening calls, and conducting interviews. Additionally, you will handle on-boarding and exit formalities of employees and maintain personnel files and records. Your role will also involve performing day-to-day HR tasks for existing employees to enhance employee satisfaction and productivity. To excel in this position, you should possess strong analytical skills, excellent verbal and written communication skills, high energy levels, and self-motivation. Strong interpersonal skills and the ability to work both independently and in a team are essential for this role. The ideal candidate will have an MBA in Human Resource and 1 to 2 years of relevant experience.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
Aspect Ratio, a company established over two decades ago, aims to provide personalized and transparent analytics and data-driven solutions to enhance decision-making capabilities. By leveraging analytics effectively, Aspect Ratio has enabled global companies to optimize operational efficiencies through automated data management solutions seamlessly integrated into their existing frameworks. The company's diverse range of services encompasses Predictive Analytics and Forecasting, Process Automation, Rapid Prototyping, Automated data management solutions, and Distilling Insights from Data using Secondary Market Research. The current job opening is for a seasoned professional (with a minimum of 5-7 years of experience) to join the competitive intelligence team specializing in the Pharma sector. The role necessitates the candidate to be adept at handling various therapy areas such as Oncology, Neuroscience, Immunology, among others. Preference will be given to candidates with a shorter notice period, on notice period, or those available immediately. Qualifications include an MBA from a premier B-School, with prior work experience in the Pharma/Healthcare domain being mandatory. The ideal candidate should possess a minimum of 5-7 years of experience managing research and consulting projects within the pharma competitive intelligence domain. Key responsibilities for this role involve: - Generating reports to address business queries raised by clients. - Delivering impactful presentations. - Monitoring secondary data sources and news websites to compile relevant reports. - Conducting thorough secondary research and producing high-quality deliverables based on client requirements. - Undertaking projects like Industry Newsletters, Company Profiles, Competitive Benchmarking, Market Intelligence, Industry Analysis, Market Entry/Assessment/Sizing studies, among others. The primary responsibilities include: - Ensuring the delivery of high-quality and timely outputs by meticulously reviewing processes and results. - Juggling multiple workstreams concurrently. - Crafting compelling narratives and visualizations to influence business decisions positively. The desired skills for this position are: - Effective and articulate communication. - Exceptional verbal and written communication skills, with the ability to synthesize information into actionable insights. - Strong client engagement abilities - adept at interacting and fostering relationships with clients and team members. - Capacity to assimilate new information and relate it to the client's business context. - In-depth knowledge of data and sources, particularly within the pharma sector, is advantageous. - Proficiency in MS-PowerPoint and other presentation tools. - Familiarity with MS-Excel would be an added advantage.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
jamshedpur, jharkhand
On-site
The role of a Receptionist is crucial in setting a positive first impression for visitors and providing essential support to administrative operations within the office. Your main responsibilities will include greeting and welcoming guests warmly, managing front desk operations and incoming calls, maintaining a visitor logbook and issuing passes, coordinating mail, couriers, and deliveries, assisting with basic administrative tasks and internal communication, ensuring the reception area is clean and organized, as well as handling employee and visitor queries in a polite and professional manner. To excel in this position, you should ideally hold a graduate degree in any discipline, possess exceptional verbal and written communication skills, have a presentable appearance with a pleasant demeanor and professional etiquette, be proficient in MS Office applications such as Word, Excel, and Outlook, demonstrate the ability to multitask and manage responsibilities calmly and efficiently, be fluent in both English and Hindi, and exhibit a positive attitude with a warm and helpful approach towards others. This is a full-time position with benefits such as health insurance, paid sick time, paid time off, and Provident Fund. The work schedule is during day shifts, with the opportunity for a yearly bonus. The ideal candidate should have at least 1 year of experience in customer support and a valid driving license. The work location for this role is on-site, requiring your physical presence in the office.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
We are looking for a detail-oriented and customer-focused Associate to join our Query Management Team. This role is ideal for someone who excels in a fast-paced environment, has a strong desire to learn, and is dedicated to providing prompt, precise, and high-quality support to internal stakeholders. Your main responsibility will be to efficiently resolve queries while meeting key objectives. **Key Requirements:** - Proficiency in Ticketing Systems - Experience in coordinating with multiple stakeholders - Ability to categorize and prioritize queries effectively - Experience in delivering change projects - First-Time Resolution (FTR) skills - Familiarity with working alongside Legal & Information Security teams; experience with compliance teams is preferred - Proficient in Microsoft Office suite - Excellent verbal and written communication skills in English - Strong focus on quality assurance - Analytical and problem-solving abilities - Attention to detail **What's in it for you ** At Tesco, we are committed to providing the best for our employees. As a result, our colleagues enjoy a unique, competitive reward package based on industry standards, reflecting the hard work they put in to enhance our customer service, communities, and environmental impact. The Total Rewards offered at Tesco are determined by four principles - simple, fair, competitive, and sustainable. - **Performance Bonus:** Opportunity to earn additional compensation based on performance, paid annually - **Leave & Time-off:** 30 days of leave entitlement (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays - **Retirement Benefits:** Besides statutory benefits, colleagues can participate in voluntary programs like NPS and VPF - **Health & Wellness:** Comprehensive medical insurance coverage for colleagues and their families, promoting a culture of health and wellness - **Mental Wellbeing:** Support programs for mental health including counseling and self-help tools - **Financial Wellbeing:** Financial literacy coaching and salary advances available - **Save As You Earn (SAYE):** Opportunity for colleagues to become Tesco shareholders through a structured savings plan - **Physical Wellbeing:** Facilities and activities to promote physical wellness on our green campus **About Us:** Tesco in Bengaluru aims to create a sustainable competitive advantage by standardizing processes, delivering cost savings, enabling agility through technology, and empowering colleagues to serve customers better. With cross-functional expertise and strong governance, we offer high-quality services globally. Established in 2004, Tesco in Bengaluru simplifies the experience for millions of customers and over 330,000 colleagues worldwide. **Tesco Business Solutions:** Established in 2017, Tesco Business Solutions (TBS) is a globally distributed, solutions-focused organization committed to delivering value and driving scale at speed for the Tesco Group. With over 4,400 skilled colleagues across multiple locations, TBS supports markets and business units, bringing innovation and agility to operations. The focus is on creating value and shaping the future of the business by becoming the partner of choice for talent, transformation, and value creation.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
The role involves determining and developing user requirements for systems in production, ensuring maximum usability. Success in this position means effectively gathering and analyzing user feedback to enhance system functionality and user experience. This role plays a crucial part in the organization by bridging the gap between user needs and system capabilities. The responsibilities include identifying user needs, conducting user research, and translating findings into functional requirements for system development. Additionally, collaborating with cross-functional teams to prioritize features and enhancements based on user feedback is key to success in this role. Qualifications for this position include excellent verbal and written communication skills to effectively gather and communicate user requirements. Prior experience in user research and system analysis is preferred. A strong understanding of usability principles and the ability to work collaboratively with diverse teams are also essential qualifications for this role.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for curating original political text and video content for all social media platforms. Your role will involve working on political social media postings and engaging in constructive interactions with the audience. It is essential to stay up to date with the latest political social media trends and technologies across platforms such as Instagram, YouTube, and Facebook. To excel in this role, you must possess excellent verbal and communication skills. A good understanding of politics and social media hashtags is crucial. Fluency in English is required, and knowledge of Telugu language will be considered an added advantage. This is a 3-month contract position that offers an opportunity to showcase your skills in political content curation and social media engagement. Join us in creating impactful and engaging political narratives for our audience.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As an International Customer Service Representative (Night Shift) at our fast-paced global Business Process Outsourcing (BPO) company, you will be responsible for providing multilingual voice and digital support services for Fortune 500 technology, e-commerce, and fintech clients. Operating from our India-based contact centre, you will deliver round-the-clock customer experience solutions aligned with North American and European time zones. Your role will involve handling inbound and outbound voice calls, emails, and live chats from US/UK customers, with a focus on achieving first-contact resolution. You will troubleshoot product or service queries, accurately log cases in CRM systems, and escalate complex issues following Standard Operating Procedures. Meeting or exceeding daily key performance indicators for average handling time, customer satisfaction (CSAT), and service level adherence will be essential. Documenting interactions with clear, concise notes to ensure seamless follow-up across shifts is also a key responsibility. Collaborating with team leads to identify recurring issues and recommend process or knowledge-base improvements will be crucial. Upholding data privacy, security, and compliance standards (GDPR/PCI) during every customer interaction is a non-negotiable requirement. To excel in this role, you must have a graduate degree or equivalent with at least 1 year of experience in international voice support. Excellent verbal and written English skills with a neutral or US accent are essential. Proficiency in customer service CRMs such as Salesforce, Zendesk, or similar platforms is required. You should be available to work permanent night shifts, weekends, and Indian public holidays. A typing speed of 35+ words per minute with high accuracy is also necessary. Preferred qualifications include experience supporting Software as a Service (SaaS) or e-commerce products, knowledge of de-escalation and upselling techniques, and familiarity with ITIL ticketing workflows and remote troubleshooting tools. In return, we offer a fixed night-shift allowance, performance bonuses, and health insurance from day one. Door-to-door secure cab transport with GPS tracking is provided for your convenience. Our engaging and inclusive workplace offers paid learning modules and rapid career advancement opportunities to Quality Analyst or Team Lead roles within 18 months. If you are looking to deliver world-class customer experiences and accelerate your global support career, join us at our on-site contact centre in India (city allocation based on project). We are excited to welcome dedicated professionals who are passionate about providing exceptional customer service.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Product Owner with 5-7 years of experience in US Healthcare, you will play a crucial role in bridging the gap between the Product Manager and the delivery team. Reporting to the Sr. Manager of Product, you will be responsible for aligning both parties towards common goals and the big picture of the enterprise and business. Your key responsibilities will include collaborating closely with Product Managers on scoping and priority issues on a regular basis. You will be part of a leading health information network in the United States, processing over 13 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Working with a team of technology and business professionals in Bangalore, you will contribute to transforming healthcare delivery through innovation and collaboration. Your day-to-day activities will involve leading storyboarding by developing and prioritizing stories based on the overall business benefit and relative cost of each piece of work. You will act as the voice of the customer while keeping the big picture in mind to prevent unnecessary short-term product development trade-offs. Additionally, you will manage and groom the backlog, participate in release planning, monitor progress, conduct usability testing regularly, prioritize log defects, and participate in acceptance testing for every release. To be successful in this role, you should have 5-7 years of experience in US Healthcare, with expertise in RCM, Clearinghouse, EMR/EHR systems, Claims, and Patient Access. You should also possess 2-3 years of progressive work experience in a product role, strong analytical skills, excellent verbal and written communication skills, and experience building products in an agile environment. The interview process will include a Manager Resume Review, Technical Interview with the India Team, Technical Interview with US Stakeholders, and an HR Round. If you have a demonstrated mastery of using flowcharting tools, understand how to interpret business needs into application and operation requirements, and have a passion for agile methodologies and product management, we would like to hear from you.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
Job Description As a Pitch Deck Designer at Abtik Group of Companies, you will be a crucial part of our team based in Ahmedabad. Your primary responsibility will involve crafting visually captivating pitch decks, creating compelling graphics, designing logos, refining branding materials, and effectively utilizing typography. You will collaborate closely with the marketing department to ensure that all design elements are consistent and aligned with our business objectives. Your role will also entail delivering high-quality visual content to support our company's goals. To excel in this position, you must possess a strong skill set in graphics and graphic design, logo design, branding, and typography. Attention to detail, creativity, and the ability to communicate effectively both verbally and in writing are essential qualities we are looking for. You should be comfortable working collaboratively in a team environment and hold a bachelor's degree in Graphic Design, Visual Arts, or a related field. Previous experience in designing pitch decks or similar visual materials would be considered advantageous. If you are enthusiastic about creating impactful visual designs and eager to contribute to the success of Indian startups and MSMEs, we invite you to join our dynamic team at Abtik Group of Companies. Your passion for design and dedication to delivering outstanding results will be highly valued in our organization.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
As a Technical Support Engineer at unifyCX, you will play a crucial role in assisting customers with resolving issues related to Email Campaigns, Digital Marketing, Events, and Survey Management. Your primary responsibility will be to engage with international clients via live chat, providing solutions and guidance in a fast-paced environment. To excel in this entry-level position, you will need to possess strong multitasking skills, think critically, and troubleshoot effectively under pressure. Additionally, you should have excellent typing skills, a quick grasp of technical concepts, and knowledge of keyboard shortcuts to ensure efficient computer usage. Your communication skills, both verbal and written, will be essential in conveying technical information clearly and concisely to customers. A patient and empathetic approach, alongside a positive attitude, will be key when interacting with clients. Your key responsibilities will include gaining knowledge in Email Marketing processes, working with Email Marketing tools, understanding Digital Marketing platforms, and providing excellent customer service through live chat. You will also be required to develop strong troubleshooting skills to address technical issues efficiently and collaborate with different departments for issue resolution. Additionally, providing feedback to leadership on areas of improvement will be crucial in enhancing the overall user experience. This role offers a structured career progression path, starting from Graduate Engineering Trainee to various levels such as Junior Support Engineer, Senior Support Engineer, Web Coach, and Team Manager. Alternative career paths include roles like Quality Analyst, Trainer, WFM Analyst, and others. The job environment includes 9-hour evening shifts with rotational changes, working as part of a supportive team that values collaboration, innovation, and continuous learning. Joining unifyCX as a Technical Support Engineer will allow you to make a real impact by assisting customers with technical problems, work in an innovative environment with cutting-edge technology, and be part of a supportive team that values your contributions and fosters your growth. If you are passionate about technology and enjoy helping others, we invite you to be a part of our team at unifyCX.,
Posted 1 month ago
8.0 - 15.0 years
0 Lacs
pune, maharashtra
On-site
As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to the company's success. Your tasks include: - Purchase of Direct Material- Projects. - Direct material supplier identification and assessment from a purchasing point of view. - Sending RFQ & sourcing components for new projects through negotiations. - Responsible for projects procurement (Target to meet KPI) - Direct materials. - Monitor new parts development with respect to project milestones. - Provide cost estimations to support new project acquisitions. - Regular interface with counterparts in business groups in Germany. - Recording and releasing purchase orders and tracking them for revision & maintaining BOM cost. - Benchmark prices from competitors" products & drive cost-saving projects. - Series business cost reduction and optimization/localization. - Drive purchasing activities to maintain the profitability of the project throughout its lifetime. Your Profile should ideally include: - B.E. (Mechanical) with 8-15 years of experience in the automotive industry. - Proficiency in Negotiations, Contracts, Costing, Supplier relationship management, NPD, Cross-Functional Team management. - Expertise in Microsoft Excel. - Excellent verbal and written English communication skills. We offer you a modern working environment with our Brose working world, including a high-tech work environment and a wide range of benefits. In addition to competitive performance-based compensation and health insurance, employees benefit from attractive social and family-oriented programs throughout North American locations. Benefits packages include comprehensive medical and insurance coverage, educational assistance, community outreach, family, and sporting events. Flexible working hours and a collaborative work environment provide employees with the freedom to balance work and personal life. Brose invests in people by offering a wide range of development programs with opportunities for individual growth through training, international or regional assignments, and tailored career paths. The objective is to provide employees with the tools necessary to live a balanced life, experience a rewarding work environment, and contribute to surrounding communities. Please note that benefits packages may vary slightly per location.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
You will be responsible for providing proactive and organized support to the Head of Operations in overseeing the daily operations of our True Crime Documentary YouTube channel. Your pivotal role will involve coordinating tasks, managing schedules, and contributing to the seamless execution of content production and operational processes. Your responsibilities will span various areas: Administrative Support: - Efficiently manage the calendar of the Head of Operations, including scheduling creative meetings and coordinating with different teams. - Handle interdepartmental communication and correspondence effectively. - Organize and maintain crucial operational documents and files. Content Production Coordination: - Assist in creating and maintaining production timelines and schedules. - Collaborate with production teams to ensure the timely delivery of content. - Support content review and quality checks before publication. Cross-Department Collaboration: - Act as the intermediary between the Head of Operations and other departments. - Facilitate smooth communication to align teams regarding goals, timelines, and expectations. Meeting Support: - Prepare meeting agendas, take comprehensive notes, and circulate meeting minutes. - Track action items and ensure timely execution. Project Management Assistance: - Monitor ongoing projects, identify potential risks or delays, and provide support. - Assist in implementing and optimizing operational workflows. Research & Analytics: - Conduct research to guide content strategy and operational enhancements. - Aid in monitoring and analyzing performance metrics across platforms. Qualifications & Skills: - Bachelor's degree in Communications, Media Studies, or a related field. - Strong organizational and multitasking skills. - Excellent verbal and written communication abilities. - Familiarity with project management tools and content production workflows. - Ability to excel in a dynamic, fast-paced environment. Personal Attributes: - Detail-oriented and proactive approach. - Problem-solving mindset with a passion for storytelling. - Genuine interest in the True Crime genre is an advantage. If you are a proactive, people-driven channel manager who seeks challenges and rewards in their work environment, we look forward to receiving your application! Interested candidates can send their resumes to hrd@nbmediaproductions.com. Benefits include a competitive salary based on experience, performance-based incentives, professional development opportunities, flexible and remote work options, mental health support, a collaborative work environment, employee recognition programs, company retreats, and a pet-friendly office.,
Posted 1 month ago
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