IT Sales representative

The ideal candidate for this position should possess strong communication skills and preferably have experience in international processes. A bachelor's degree is mandatory for this role, and we welcome applications from both fresh graduates and experienced candidates. Previous experience in voice processes would be advantageous, and candidates must be willing to work in rotational shifts. Qualifications and Skills: - Excellent verbal and written communication abilities. - Strong problem-solving skills. - Empathy and patience in customer interactions. - Adaptability to changing situations. - Proficient in active listening. - Effective time management skills. - Ability to resolve conflicts appropriately. Key Responsibilities: - Deliver exceptional customer service via phone, email, and chat. - Assist customers with inquiries related to their accounts and facilitate issue resolution. - Address customer complaints by providing suitable solutions. - Ensure customer satisfaction by building rapport and understanding individual needs. - Maintain accurate records of customer interactions and transactions. Desired Skills and Experience: - Proficient communication skills. - Strong problem-solving capabilities. - Demonstrated empathy and patience. This is a full-time position with benefits including health insurance, paid sick time, and Provident Fund. The work schedule is Monday to Friday, and proficiency in English is preferred. The work location is in person. If you are interested in this opportunity, please speak with the employer at +91 9123342876.,