IT Sales representative

You have the opportunity to join a dynamic team where strong communication skills are essential. As a candidate, you should possess a bachelor's degree, and experience in international processes would be advantageous. Whether you are a fresh graduate or an experienced professional, your previous experience in voice processes will be beneficial. The role requires you to be open to working in rotational shifts. **Qualifications and Skills:** - Excellent verbal and written communication abilities are necessary. - You should have strong problem-solving skills and the ability to adapt to changing situations. - Demonstrating empathy and patience in customer interactions is crucial. - Proficiency in active listening and effective time management is expected. - Your conflict resolution skills should be appropriate and effective. **Key Responsibilities:** - Your main responsibility will be to deliver exceptional customer service through phone, email, and chat channels. - You will assist customers with inquiries related to their accounts and ensure issue resolution. - Addressing customer complaints and providing suitable solutions will be part of your daily tasks. - Building rapport with customers, understanding their individual needs, and ensuring their satisfaction are key responsibilities. - Maintaining accurate records of customer interactions and transactions is essential. You will be a great fit for this role if you possess proficient communication skills, strong problem-solving capabilities, and demonstrate empathy and patience in your interactions. This is a full-time position with benefits including health insurance, paid sick time, and Provident Fund. The work schedule is from Monday to Friday, and proficiency in English is preferred. The work location is in person. Feel free to contact the employer at +91 9123342876 to discuss this exciting opportunity further.,