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0.0 - 4.0 years

0 Lacs

karnataka

On-site

As a Customer Support Representative at unifyCX, you will play a crucial role in providing support to customers who operate an e-Commerce website. In this entry-level position, you will assist in addressing issues related to customer orders, such as order modifications, return support, and providing product information. This role presents an excellent opportunity to gain hands-on experience in customer support and troubleshooting by engaging with international customers through live chat and emails in a fast-paced environment. To excel in this role, you must possess a Bachelor's degree and demonstrate strong multitasking abilities to handle multiple chats simultaneously. Excellent verbal and written communication skills are essential to convey information clearly and concisely. Additionally, quick typing skills, the ability to understand issues promptly, critical thinking skills, and effective troubleshooting under pressure are required. Proficiency in using keyboard shortcuts and efficient computer usage is advantageous. A patient, empathetic, and positive attitude towards customers, coupled with a willingness to learn, innovate, and proactively tackle challenges, are key attributes for success in this role. Your primary responsibilities will include delivering exceptional customer service to international clients via live chat and email, ensuring timely resolution of queries. You will also develop and apply strong troubleshooting skills to efficiently address issues and collaborate closely with the client-side team to resolve complex problems. Collecting and relaying customer feedback to enhance products and services while maintaining professionalism and accuracy in all communications is crucial. This role offers a clear career progression path from Junior Analyst to Analyst, Senior Analyst, and potentially Team Manager. Alternative career paths include roles such as Quality Analyst, Trainer, WFM Analyst, and other specialized positions. By joining us, you will gain comprehensive experience in customer service, preparing you for a successful career in customer support and beyond. In terms of the work environment, you will be part of a dynamic team in a supportive and growth-oriented setting. You will work five days a week in 9-hour shifts, with rotational week offs and the possibility of shift changes on a monthly basis. Shift timings vary between 17:30-02:30, 18:30-03:30, 19:30-04:30, 20:30-05:30, and 21:30-06:30. Our team values collaboration, innovation, and continuous improvement, providing a supportive culture for your professional growth. Joining unifyCX means making an immediate impact by assisting customers of a prominent e-Commerce giant, while being part of a supportive team culture that prioritizes clear communication, efficiency, and knowledge sharing. You will work in a stable and flexible environment with access to reliable tools and platforms, coupled with the autonomy to perform your tasks effectively. Additionally, you will have the opportunity to work closely with passionate clients who focus on enjoying the little things and building strong relationships with customers. If you are passionate about technology and enjoy assisting others, we invite you to join us as an Analyst at unifyCX.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As a Full-Time employee at FIS, you will be part of a dynamic team working on challenging and relevant issues in financial services and technology. You'll play a crucial role in managing the daily operations of processing functions and maintaining processing infrastructure to ensure service level agreements are met, supporting both clients and the company's critical business requirements. Your responsibilities will include managing the processing environment to safeguard production systems essential for business success, meeting service level agreements, developing tactical and strategic plans for processing operations, leading an efficient processing team, identifying cost-saving initiatives, ensuring backup and recovery processes meet business requirements, implementing team standards and procedures, and managing project plans, budgets, and schedules. To excel in this role, you should possess a Bachelor's degree or equivalent education, training, or work experience. You must have knowledge of processing phases, administration, and controls, familiarity with FIS products and systems, proficiency in client communication and escalation management, project management skills, and the ability to effectively supervise and lead staff. Excellent problem-solving, time management, and communication skills are essential, along with the capability to evaluate performance, make projections, and operate independently. In return, we offer you a competitive salary with benefits, including private medical and dental coverage, a job with a high level of responsibility and various opportunities, a modern work environment, professional education, and personal development opportunities, a collaborative and respectful work environment, and a dedicated team. With a rich history in the financial services industry, FIS is a global provider of financial technology solutions, serving clients worldwide and committed to privacy and security. Please note that FIS follows a direct sourcing model for recruitment, and only accepts resumes from preferred supplier list agencies. We are dedicated to safeguarding personal information and ensuring privacy and security in all our services. If you are motivated, forward-thinking, and ready to take on this exciting opportunity, we encourage you to apply and be part of FIS, a Fortune 500 company and a global leader in financial technology solutions.,

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2.0 - 6.0 years

0 Lacs

gautam buddha nagar, uttar pradesh

On-site

As a Sales Professional at Fresh Planet Group, you will play a crucial role in redefining the real estate experience for clients in the Delhi NCR and Dubai markets. Based in Greater Noida, we specialize in providing unparalleled expertise in Yamuna Expressway properties, ensuring full transparency and honest insights into real estate options. Your dedication to understanding client needs and market dynamics will contribute to building long-term relationships based on trust and transparency. As a full-time, on-site Sales Professional located in Gautam Buddha Nagar, your responsibilities will include managing client relationships, conducting property tours, negotiating deals, and staying informed about market trends. You will be tasked with identifying potential clients, tailoring property solutions to meet their needs, and ensuring that all client interactions are conducted with the utmost professionalism and integrity. Collaboration with other teams will be essential to provide comprehensive services to clients. To excel in this role, you should possess strong sales skills such as client management, negotiation, and deal closing. Market analysis skills including research, understanding market trends, and competitor analysis will be key to your success. Excellent communication skills, both verbal and written, along with effective presentation skills are essential. Customer service skills, including client relationship management, query handling, and providing solutions, will be paramount. Your professional integrity, transparency, and ability to build long-term relationships will set you apart. The ideal candidate will have the ability to work independently as well as part of a team, with experience in the real estate industry considered a plus. A Bachelor's degree in Business, Real Estate, Marketing, or a related field will be beneficial in meeting the qualifications for this role. Join us at Fresh Planet Group and be part of a team dedicated to delivering exceptional real estate services with a focus on trust, transparency, and client satisfaction.,

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4.0 - 8.0 years

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chennai, tamil nadu

On-site

You have been hired for a Full-time position in Management at our office in Chennai, India. With 4 to 6 years of relevant experience and a minimum of a bachelor's degree in Accounting, Finance, or Business Administration, you are expected to have knowledge of legal regulations. It would be beneficial if you have previous experience working with SAP, SuccessFactors Employee Central, Kronos, and ServiceNow. In this role, you will be handling confidential information and should be able to prioritize tasks and work well under pressure. You will provide support in Compensation & Benefits related activities, especially during contingent situations. Additionally, you should be willing to learn and support other streams of HR, such as Workforce Administration & Reporting, if required. Your responsibilities will include resolving all tickets, queries, and incidents escalated by the Help Desk, providing Knowledge Management articles for First Call Resolution, and maintaining the employee database. You will handle tasks like updating employee data, processing tax forms, managing direct deposit requests, and processing deductions for various purposes. It is essential to ensure accuracy and compliance with local regulations in all your tasks. You will support regions in Australia, UK, Brazil, and India, and you may need to work beyond shift hours to manage high transaction volumes. Excellent verbal and written communication skills, good customer service skills, strong organizational skills, and proficiency in MS Office are required for this role. Knowledge of English is essential for reading, writing, and speaking. The hiring process will involve Screening (HR Round), Technical Round 1, Technical Round 2, and Final HR Round. Once you are hired, you will be a valuable addition to our Management team, contributing to the success of our organization.,

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1.0 - 5.0 years

0 Lacs

delhi

On-site

As an International Customer Service Representative (Night Shift) in our fast-paced global Business Process Outsourcing (BPO) industry, you will be responsible for providing multilingual voice and digital support services to Fortune 500 technology, e-commerce, and fintech clients. Operating from our India-based contact centre, you will deliver round-the-clock customer experience solutions tailored to North American and European time zones. Your main responsibilities will include handling inbound and outbound voice calls, emails, and live chats from US/UK customers to achieve first-contact resolution. You will troubleshoot product or service queries, accurately log cases in CRM systems, and escalate complex issues following Standard Operating Procedures. Meeting or exceeding daily KPIs for average handling time, customer satisfaction (CSAT), and service level adherence will be crucial. Additionally, documenting interactions with clear and concise notes will ensure seamless follow-up across shifts. Collaboration with team leads to identify recurring issues and recommend process or knowledge-base improvements will be essential. Upholding data privacy, security, and compliance standards (GDPR/PCI) during every customer interaction is a key aspect of the role. To succeed in this position, you must have a graduate degree or equivalent with at least 1 year of experience in international voice support. Excellent verbal and written English skills with a neutral/US accent are required. Proficiency in customer service CRMs such as Salesforce, Zendesk, or similar platforms is a must. You should be available to work permanent night shifts, weekends, and Indian public holidays. A typing speed of 35+ WPM with high accuracy is also necessary. Preferred qualifications include experience in supporting SaaS or e-commerce products, knowledge of de-escalation and upselling techniques, as well as familiarity with ITIL ticketing workflows and remote troubleshooting tools. In return, we offer a fixed night-shift allowance, performance bonuses, and health insurance from day one. Door-to-door secure cab transport with GPS tracking is provided. You will be part of an engaging and inclusive workplace with paid learning modules and rapid career advancement opportunities to Quality Analyst or Team Lead within 18 months. Join us at our on-site contact centre in India (city allocation based on project) to deliver world-class customer experiences and accelerate your global support career.,

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0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

The Process Associate / Associate position at HCL TECH involves interfacing with other Engineering groups, Field Engineers, and Suppliers to deliver top-notch customer support. It is mandatory for candidates to provide their original ID proof. This opportunity is exclusively available for freshers. Freshers applying for this position should be proficient in the following skill set for the interview: - Knowledge of Elevator maintenance equipment - Excellent understanding of technical systems - In-depth knowledge of mechanics, signalization, and electronics - Outstanding verbal and written communication skills to interact with End Users and Engineers for issue diagnosis and resolution - IT literacy, preferably with experience in Microsoft Office tools (Outlook, MS Word, Excel) - Ability to work effectively in a team environment while showcasing decision-making skills - Effective verbal and written communication abilities - Excellent listening and time management skills - US Shift availability The interview process will be conducted through a walk-in mode on 9th to 11th July 2025 from 11:30 AM to 3:00 PM at HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119. The contact person for HR queries is Priyanka. The work location for this position is Sholinganallur, Chennai. Candidates with Degrees, Certifications, or Mechatronics/B.Tech/B.E in Mechanical/Electrical/Electronic up to 2024 pass-outs are eligible to apply. Key behaviors expected for this role include: - Ability to empathize with the end user's situation and comprehend their challenges - Strong attention to detail - Capability to handle stressful situations and thrive in a fast-paced work environment - Adaptability to unpredictable work patterns and efficient performance under pressure - Proficiency in dealing effectively with individuals at all organizational levels, including Operations & Enabling functions - Multitasking skills and the ability to excel in a fast-paced team-oriented setting.,

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1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

As an Outbound Telemarketer at MedFix, located in Ahmedabad, you will play a crucial role in generating leads, setting appointments, providing customer service, and making sales to support our medical billing services. This full-time on-site position requires you to make outbound calls with the aim of expanding our client base and maximizing collections for the healthcare revenue cycle management services we provide to over 48 physicians nationwide. To excel in this role, you should possess exceptional interpersonal skills, effective communication abilities, and a strong customer service orientation. Your expertise in appointment scheduling and previous sales experience will be valuable assets in driving the success of our billing services. Moreover, your excellent verbal and written communication skills will be essential in engaging with potential clients and ensuring a high level of service delivery. Collaboration is at the core of our team culture, so your ability to work effectively in a team environment will be pivotal in achieving our collective goals. A Bachelor's degree in a related field will equip you with the foundational knowledge required to thrive in this dynamic and fast-paced role at MedFix. If you are looking to leverage your skills and contribute to a leading provider of medical billing services, we invite you to join our team at MedFix and play a key role in supporting healthcare providers across the nation.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As an Associate - Customer Outreach at our company located in Bavdhan, Pune, your role will involve generating quality content to enhance engagements and establish the brand image of our company and its solutions through various channels. Your responsibilities will include engaging with prospects over the telephone to identify new business opportunities, analyzing conversations to pitch appropriate solutions to customers across different industries, collaborating with the sales team by providing relevant insights on prospects in a timely manner, creating a comprehensive prospect database for follow-ups and lead conversions, conducting customer satisfaction surveys, and focusing on increasing solution upselling and generating inquiries for spares and value-added services. To excel in this role, you should have at least 2 to 4 years of experience in outbound voice calling for B2B customers within and outside India, along with a background in solution selling. Knowledge of B2B sales and service processes is essential, as well as proficiency in outbound calls to national and international customers. Your communication skills, both verbal and written, must be excellent, and you should possess the ability to engage effectively with B2B customers. Proficiency in English, proactive team player qualities, self-motivation, and the eagerness to collaborate with cross-functional teams are also key attributes needed for success. Familiarity with tools such as WordPress, MS Excel, and MS Word is preferred, along with the capability to develop tele-engagement plans with customers. In addition to these technical skills, the right attitude is crucial for this role. You should have a customer-focused mindset with a dedication to delivering high-quality calls, a proactive approach to identifying opportunities, a team-player mentality, a goal-oriented mindset focused on achieving targets, resilience in overcoming challenges, and a customer-centric approach dedicated to meeting client needs and expectations. Apart from your professional proficiency, a strong and persuasive communication style is required to effectively represent the function and the company while interacting with internal and external stakeholders. Rapid assimilation of the business model and its key drivers is essential, along with a partnership approach that fosters a holistic One ECOMAK mindset. For senior positions, demonstrating high energy, ownership, and a decisive decision-making style with a keen analytical mindset is crucial. This is a full-time position with a day shift schedule. The educational requirement is a Bachelor's degree, and a minimum of 2 years of experience in outbound voice calling for B2B customers and the B2B industry is necessary. Proficiency in English is a must, while knowledge of Hindi is preferred. The work location is in person, and if you are interested in this opportunity, please contact us at +91 9730103040.,

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1.0 - 5.0 years

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hyderabad, telangana

On-site

You will be working as a SR International Customer Support Executive at FRUGE IT SERVICES, a consulting company based in Hyderabad. Your primary responsibility will be to deliver exceptional customer service to clients globally. The role requires 1 to 3 years of experience in international customer support or a related field, along with proficiency in English communication. Your key qualifications include the ability to effectively address customer inquiries, complaints, and issues via phone, email, and chat. Strong problem-solving skills, adaptability to a fast-paced environment, and willingness to work night and rotational shifts are essential. An undergraduate degree or equivalent qualification is required, along with familiarity with CRM software and excellent multitasking abilities. As part of your role, you will be expected to respond promptly to customer needs, resolve complaints efficiently, and ensure overall customer satisfaction. Collaboration with internal teams to enhance customer experience, maintaining accurate records of interactions, and staying updated on product knowledge are crucial aspects of the position. Adherence to company guidelines, meeting performance targets, handling escalations, and contributing to team meetings and training sessions are also key responsibilities.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a candidate for the position at King Metal Works, you will be based in Marol, Andheri and should possess a qualification of B.Com/M.Com/CA Inter/drop out, or CA Pass. With a minimum of 5 years of experience, you will be required to demonstrate a complete understanding of accounting up to finalization. Additionally, you should have expertise in online filing of TDS/TCS, PT, and GST returns, as well as preparing MIS reporting. Your responsibilities will include assisting in GST audits, income tax scrutinizes, and appeals, collaborating with the company's CA to prepare submissions. A good working knowledge of income tax, including the preparation of S.A and advance tax, is essential. Moreover, you should be familiar with various types of taxation and capital gains applicable to different investments. Key skills required for this role include being smart, presentable, and possessing excellent verbal and written communication skills in English. Proficiency in Microsoft Office is crucial, along with prior experience in ERP Tally (mandatory) and SAP (preferable). King Metal Works, established in 1970, is a prominent manufacturer and exporter of a diverse range of hollowware, flatware, kitchenware, and fabricated products in stainless steel, aluminum, and brass. With a product range of 3500 items, the company serves hotels, restaurants, and households, exporting to 70 countries globally. The company offers end-to-end solutions, from conceptualization and development to manufacturing and packaging, through its state-of-the-art manufacturing units around Mumbai. If you are excited about contributing to a dynamic and growing organization with a rich history and global presence, please acknowledge this email and take the necessary steps promptly. Visit www.kingmetal.com for more information about King Metal Works.,

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2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

The ideal candidate for this position should have excellent verbal and written English skills along with a mandatory proficiency in the French language. You will be responsible for communicating with our clients from France in English and understanding the French language when needed. Your primary roles and responsibilities will include performing various administrative duties for our clients in France. This will involve generating and printing invoices from SAP, processing orders in the client's CRM system, and sending daily reports to clients regarding invoices generated, printed, and any other tasks completed. This role requires effective communication skills, attention to detail, and the ability to work remotely to support our clients efficiently. If you are a proactive individual with a strong command of both English and French languages, we encourage you to apply for this exciting opportunity.,

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

You will be responsible for visiting societies to assess their painting requirements and conducting inspections to measure the paintable area of society apartments. Upon completion of the inspection, you will need to submit a quote to the society and engage in negotiations for finalizing the deal. Additionally, you will be required to search for painting contractors in the city and onboard them with NBH. Your role will also involve lead generation activities to attract potential clients. The ideal candidate should possess excellent verbal and written communication skills, along with a minimum of 1-2 years of experience in the project sales division of a paint company. Good interpersonal skills, numerical and analytical abilities, decision-making skills, and proficiency in making presentations are also necessary for this position. Proficiency in English, Hindi, and a regional language is mandatory. Additionally, you should be flexible to work any 9-hour shift between 8 am to 11 pm, six days a week with one day off on a rotational basis. This is a full-time position with benefits such as health insurance and performance bonuses. Candidates should hold a bachelor's degree and have at least 3 years of experience in field sales and B2B sales. A valid driving license is required for this role. The work location is in person in Bengaluru, Karnataka.,

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0.0 - 4.0 years

0 Lacs

nashik, maharashtra

On-site

TechMET Solutions We are hiring for Personal Assistant!!! Interested candidates can share their resume. Job Summary: We are looking for a responsible Personal Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to managers working life and communication. Personal Assistant Job Responsibilities: Act as the primary point of contact between the manager and internal/external clients, ensuring professional and timely communication. Screen and direct phone calls, manage inquiries, and distribute correspondence. Handle requests and queries appropriately, providing accurate information or redirecting as needed. Manage the manager's diary, arrange meetings, and schedule appointments. Make travel arrangements including flights, accommodations, and itineraries. Take dictation and minutes during meetings to accurately record discussions and decisions. Source and manage office supplies, ensuring adequate stock levels and cost-effectiveness. Produce reports, presentations, and briefs using MS Office applications to support managerial decision-making. Devise and maintain an efficient office filing system for easy document retrieval. Skills and Qualifications: Knowledge of office management systems and procedures MS Office and English proficiency Outstanding organisational and time management skills Up-to-date with latest office gadgets and applications Ability to multitask and prioritize daily workload Excellent verbal and written communications skills Discretion and confidentiality High School degree PA diploma or certification would be considered an advantage Salary: 8k - 10k (Salary range of 8,000 to 10,000 per month, depending on qualifications and experience) Working Hours: 9:00 AM to 6:00 PM Working Days: Monday to Saturday Websitesss: www.techmetsolutions.com Email Id: hr@techmetsolutions.com Contact No: 8767515559 Contact Person: Ms. Gauri Jadhav (HR Executive) Job Type: Full-time Benefits: Paid sick time Schedule: Day shift Weekend availability Work Location: In person,

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Role: BII (Assistant Manager) for Governance Team Insurance Key Accountability: Contract Oversight and Compliance Contract Query resolution within 48 hours - liaise with legal team; guide Business and Functional department Leaders Conduct contract awareness sessions (where required) Client connects Deputise for Supervisor (Where applicable) Contract Adherence Develop easy reference excel manual that assists Business and Functional departments with understanding of obligations for compliance declaration Vet and Validate content of documents to highlight irregularities, potential revenue leakage and disputes that can be avoided Release alerts on High-Risk Financial Obligations (COLA, Productivity, Discounts, Contract/SOW Renewals) Validate Monthly SOX Report Change Oversight and Documentation Manage documentation and liaise with Business and Functional departments to ensure right first time inputs Track and monitor all documentation till execution4. Reports: Monthly Contract Hygiene for SLT; Conduct and report audit outcomes (where applicable), Client consolidated reports (where applicable) Skill Excellent verbal and written Communication Ability to manage stakeholders Detail oriented Ability to work on Word and Excel to prepare dashboards / presentations Special Role Requirement: Ability to understand potential Risks and Knowledge of Macros, Pivots and Visio an added advantage Qualifications Any Graduate,

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0.0 - 4.0 years

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amritsar, punjab

On-site

MKR Techsoft is a fast-growing digital marketing company working with international clients across various industries. We specialize in delivering innovative digital marketing solutions to help our clients achieve their business goals. Were expanding our team and looking for passionate and driven individuals to join us! Job Description: MKR Techsoft is looking for a female Business Development Executive (BDE) to join our team. This position is ideal for freshers who are eager to learn and grow in the digital marketing industry. Responsibilities: Reach out to potential clients via calls, emails, and social media to introduce our digital marketing services. Build and maintain strong relationships with new and existing clients. Understand client needs and present tailored solutions that align with their business goals. Assist the team in preparing proposals and following up on leads. Research the market to identify new opportunities for business growth. Work closely with the sales and marketing teams to achieve company targets. Collaborate on promotional strategies to attract more business. Requirements: Gender: Female preferred to empower women. Experience: Fresher (entry-level position). Skills: Excellent verbal and written communication skills. Strong interpersonal and negotiation skills. Ability to build rapport with potential clients. A proactive attitude and eagerness to learn. Basic understanding of digital marketing . Strong time-management and organizational skills. What We Offer: Good salary and performance-based incentives. Ongoing training and career development. Work with international clients and gain global exposure. Friendly and collaborative team environment. Great opportunities to grow in the digital marketing industry. Job Types: Full-time, Fresher Benefits: Paid sick time Provident Fund Schedule: Day shift Monday to Friday Performance bonus Work Location: In person,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

BPM Overview: What does BPM stand for Innovation, opportunity, community, diversity, inclusivity, flexibility and so much more. B-P-M stands for Because People Matter, because at our core, our people drive everything we do and how we do it. We are a forward-thinking, full-service accounting firm providing modern solutions to businesses across the globe. We focus on comprehensive assurance, tax, and consulting services for our clients, and we provide our people and our community with the resources to lead meaningful and purposeful lives. While we are one of the largest California-based accounting firms, our flexible work locations and schedules mean we have professionals across the continent. BPM offers a rich diversity in clients, industries, and overall work. Our teams and our clients drive us to provide quality services and ignite unique insights and ideas that contribute to our continued success. Our clients come from different backgrounds and industries, which keep our people intellectually challenged every day. Our initiatives and ideals lead to our continued recognition as one of the Best Places to Work in the Bay Area and beyond. We are dedicated to providing meaningful careers for all of our employees along with fostering an environment that allows an integrated lifestyle. Our flexible culture allows our professionals to live a balanced lifestyle between their work responsibilities and personal commitments. Burr Pilger Mayer India Pvt. Ltd. (BPM India) is a subsidiary of BPM LLP. Founded in 1986, BPM is one of the largest California-based accounting and consulting firms, ranking in the top 50 in the country. With 17 offices across the Bay Area, BPM serves emerging and mid-cap businesses as well as high-net-worth individuals in a broad range of industries, including financial services, technology, life science, manufacturing, food, wine, and craft brewing, automotive, nonprofits, real estate, and construction. The Firms International Tax Practice is one of the largest on the West Coast and its well-recognized SEC practice serves approximately 35 public reporting companies, mostly in the technology industry. Position Overview: Our Managed IT Services practice is looking to fill two Support Analyst I positions to support our clients computers and networks. Primary responsibilities will be handling support tickets, customer service, and documentation; with additional technical responsibilities added periodically. These entry-level positions are a great place to start your career in IT as we always promote internally where possible. Your work shifts will be arranged to provide coverage between 6am and 8pm Pacific time. You Have (Requirements): A Diploma or Bachelors Degree. 2+ years of work experience in any field Excellent verbal and written communication skills with a customer service ethic Great phone personality A solid understanding of the troubleshooting process Ability to prioritize and triage incoming requests A robust desire to learn new skills and grow professionally Humility to ask for help when youre in over your head General familiarity with computers and modern operating systems Ability to work from home (Quiet environment, reliable power and internet) Ability to follow directions. You Ideally Have (Preferred Qualifications): Familiarity with ticketing systems Specific knowledge of Windows and other Microsoft products Expertise in Microsoft Office Experience writing documentation Previous IT or call center experience Strong skills in using analogies to explain technical topics to non-technical users You Will (Job Responsibilities): Provide first-touch for new trouble tickets submitted by our clients by email or phone. Own client communications for tickets as they pass through the ticketing system to resolution. Troubleshoot any and all technologies our clients use, including those which you have never seen before. Seek assistance from colleagues and experts to assist you with cases beyond your technical abilities. Proactively learn new technologies and train other staff members them. Wondering if you should apply At BPM we are people who value people. We are progressive and purposeful. We are a firm with flexibility. Our shared entrepreneurial spirit drives us to see and do things differently. And our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Please note - this posting is for prospective candidates only. Unsolicited third-party resume submissions will be considered property of BPM and will not be acknowledged or returned.,

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

Hiring for Executive Assistant. Job Summary The Executive Assistant to the President provides high-level administrative and strategic support, acting as a crucial point of contact between the President, executives, and employees. This role is responsible for managing a wide range of administrative tasks, ensuring the President's office operates efficiently and effectively. Key Responsibilities: Calendar Management: Coordinate and manage the President's calendar, schedule meetings, and ensure efficient time management. Travel Logistics: Arrange travel plans, including flights, accommodations, and itineraries, ensuring all travel logistics are seamlessly organized. Data Research and Organization: Conduct research, compile data, and present findings in an organized manner to support decision-making processes. Expense Reports: Prepare, compile, and submit expense reports, ensuring accuracy and adherence to company policies. Document Handling: Draft, review, and manage memos, reports, invoices, and other relevant documents, ensuring accuracy and confidentiality. Qualifications: Education: Bachelor's degree in Business Administration, Communications, or a related field preferred. Experience: Minimum of 2+ years of experience as an executive assistant or in a similar role supporting senior executives. Skills: Strong organizational and time management skills. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software. Ability to handle multiple tasks and prioritize effectively. Work Location-Noida Experience: 2+ years Work from office Immediate Joiner's Preferred,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

Position: BD Operations Assistant Manager Reports to: BD Operations Manager Department: Business Development Team (Builder Vertical) Job Overview: The part of the BD team that directly manages the backend operations & ensuring that operations are both efficient and effective. Primarily taking care of Dashboard (interface) updations. Job Responsibilities: Project On-Boarding, Auditing, Reactivations & Deactivations Maintenance Rapport building with Builders & Service Oversight Strategic Planning and Execution for enhanced Organic Lead generation Running team on set QAT Parameters Update and maintain Audit records Data governance which will include Project Details received from BDM & its respective dispositions Project Tracker updation for different stakeholders reference Audit & ONB reports & supporting documents * Ensure project details are in sync across the platforms (DB, Tracker, Listings & etc.,) Proactively design procedure for any new process flow (if required) Resource deployment & facilitate smooth functioning as per new requirement Training & Counselling candidate to maintain team error rate Adopt technology to automate routine tasks Addressing Compliance and Legal Issues received from builders Ad Hoc Tasks Required Skills/Abilities: Technical - Advance level working in Google sheets & Docs Adaptive to internal interface (Dashboard) * General - Respective City Topographical Knowledge Problem-Solving and Decision-Making Excellent verbal and written communication skills Adherence to process flow Ability to collaborate and work effectively with multiple levels and cross-functions in the organization Sense of ownership and pride in performance and its impact on companys success ,

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

We are BB Works, a Talent solution company catering to IT recruitment services Pan India. Who We are: BB Works - A Digital Talent Solutions Company ( ISO 9001:2015 Certified) We are an IT Consulting organisation with strong emphasis on Recruitment and Staffing, Devops Consulting and Digital Recruitment Marketing- backed up by Strong Promoters experience and on our path to soon commence overseas operations. We Work with Large IT MNC clients and Multiple Technology Startups. We specialize in IT (Digital, Cloud, Devops and Analytics) Mid to Senior Level technology Hiring. Our TEAM has people on board who have worked with multiple corporates thus have a very sound refined corporate Culture. Our Recruiters work end to end with clients and Get to work on Specialized Niche roles / Domain roles Senior TEAM always guide them to understand the role. Our Key to fast success is our Technology understanding / a fast growing career / Large Responsibilities / Rewards for Performers (Strong Incentive plan) Our people get experience of Product hiring and Technology roles hiring for large companies. Quality delivery to a Best Client mix is our strength Job Responsibilities: We are looking for ambitious and dynamic individuals to be a part of our Core Team. The individual will be responsible for recruitment of high-quality candidates for our clients which are leading IT MNCs. A day in the life for this role will cover the following activities: - Discuss with the client and understand the hiring requirements for different technical positions. Smartly source suitable candidates from different Job Boards & Social Media platforms. Coordinate with the technical panel to assess and interview these candidates. Offer the selected candidates to the client and work with the client to close the technical position. In all this process the individual will be using our innovative hiring platform to manage the different recruitment processes. It goes without saying that the individual needs to maintain a very good rapport with the two main stakeholders in the process, namely client and candidate. Primary Skills: 1. High Analytical Ability. 2. Excellent Verbal and Written Communication in English. 3. Ability to plan and prioritize tasks. 4. Ability to draft articulate emails. 5. Very good skills with MS Excel, Word, and PowerPoint Eligibility: 1-4 years of work experience in terms of IT Recruitment Bachelor's degree MBA (preferred) The ability to commute to Noida. Location: Noida (in office) Job Type: Full-time Schedule: Day shift Experience: technical recruitment: 1 year (Required),

Posted 1 month ago

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1.0 - 2.0 years

2 - 3 Lacs

Bengaluru

Remote

4.Job Summary: We are seeking experienced and customer-focused Customer Service Representatives to handle inbound calls for a US-based process. The ideal candidate will have strong communication skills, customer-first attitude, and prior experience in an international voice process. You will be responsible for resolving customer queries, providing accurate information, and ensuring a smooth customer experience. Key Responsibilities: 1.Handle high volume of inbound calls from US-based customers professionally and efficiently. 2.Provide prompt, accurate, and complete information by using the right tools and resources. 3.Understand customer needs and provide appropriate solutions or escalate queries when required. 3.Maintain a positive, empathetic, and professional attitude toward customers at all times. 4.Follow up on customer interactions where necessary and ensure timely resolution. 5.Document all call information according to standard operating procedures. 6.Meet performance metrics including call handling time, customer satisfaction, and quality scores. Required Skills & Qualifications: 1.Minimum 1 year of experience in an international BPO (voice/inbound process). 2.Excellent verbal communication skills in English with neutral accent. 3.Strong listening skills and ability to remain calm under pressure. 4.Proficient in using CRM software and other call centre tools. 5.Willingness to work US night shifts, weekends, and holidays if required. 6.Ability to multi-task, prioritize, and manage time effectively. 7.Graduate or equivalent education preferred.

Posted 2 months ago

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1.0 - 2.0 years

2 - 3 Lacs

Bengaluru

Remote

Job Summary: We are seeking experienced and customer-focused Customer Service Representatives to handle inbound calls for a US-based process. The ideal candidate will have strong communication skills, customer-first attitude, and prior experience in an international voice process. You will be responsible for resolving customer queries, providing accurate information, and ensuring a smooth customer experience. Key Responsibilities: 1.Handle high volume of inbound calls from US-based customers professionally and efficiently. 2.Provide prompt, accurate, and complete information by using the right tools and resources. 3.Understand customer needs and provide appropriate solutions or escalate queries when required. 3.Maintain a positive, empathetic, and professional attitude toward customers at all times. 4.Follow up on customer interactions where necessary and ensure timely resolution. 5.Document all call information according to standard operating procedures. 6.Meet performance metrics including call handling time, customer satisfaction, and quality scores. Required Skills & Qualifications: 1.Minimum 1 year of experience in an international BPO (voice/inbound process). 2.Excellent verbal communication skills in English with neutral accent. 3.Strong listening skills and ability to remain calm under pressure. 4.Proficient in using CRM software and other call centre tools. 5.Willingness to work US night shifts, weekends, and holidays if required. 6.Ability to multi-task, prioritize, and manage time effectively. 7.Graduate or equivalent education preferred.

Posted 2 months ago

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1 - 5 years

2 - 5 Lacs

Hyderabad

Work from Office

Job Description: Business Development Manager- Denisco Chemicals Position : Business Development Manager (BD) Location : Hyderabad Company: Denisco Chemicals Pvt. Ltd. Industry : Fine Chemicals and Advanced Intermediates Reports To : Managing Director (MD) Preferences: Bachelor's degree in Chemistry or a related field, Fluency in English Local candidates preferred Role Overview : The Business Development Manager will be the key point of contact between Denisco and its clients, responsible for fostering and maintaining relationships with stakeholders. The individual will work closely with the MD to support day-to-day marketing operations and ensure smooth communication between the company and its business partners. Key Responsibilities : Client Management Build and maintain strong client relationships in the fine chemicals and intermediates sectors. Serve as the primary contact, addressing client needs and inquiries promptly. Organize client meetings for updates and feedback. Planning & Execution Support marketing strategies and identify new market opportunities with the MD. Represent Denisco at industry events. Assist the MD with daily marketing operations, materials, and proposals. Identify new business opportunities and conduct market research to track trends and competitors. Qualifications : A Bachelor's degree in Chemistry or a related field is preferred. Fluency in English is required. Upto 3 years of proven experience in marketing, sales, or business development, preferably within the fine chemicals or advanced intermediates sector Skills : Client relationship management Marketing strategy development Strong organisational and time-management skills Proficient in MS Office (Word, Excel, PowerPoint) Excellent verbal, written communication and interpersonal skills. Ability to build and nurture long-term relationships with clients and stakeholders.

Posted 3 months ago

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3.0 - 8.0 years

5 - 6 Lacs

ahmedabad

Work from Office

Responsibilities: • Generating leads, client/consultant registration and building relationships • Contact, survey, estimation & proposal generation. • Negotiation and finalization of proposal as per company standards. . Meet sales KPI’s & targets

Posted Date not available

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2.0 - 4.0 years

3 - 4 Lacs

mumbai suburban

Work from Office

• Generating leads, client building relationships • Contact, survey, estimation & proposal generation. • Negotiation and finalization of proposal as per company standards. • Meet sales KPI’s and targets • Preparation of various reports.

Posted Date not available

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