452 Event Marketing Jobs - Page 19

In This Role, You Will: Partnering with Customer Success Managers to monitor the adoption of contracted products Create a plan to increase the usage of underutilized products Participate in regular standing customer calls and contribute product knowledge and best practice recommendations to propose solutions that help customers meet their objectives for using Cvent Maintain high customer satisfaction throughout the customer s journey by being an integral part of the account team Identify areas of dissatisfaction and create a plan to address them in collaboration with the CSM and AM Pull account metrics and participate in ABR/QBR discussions with customers Guiding customers and CSMs through just-in-time success activities for Enterprise & TPP customers Maintain a high level of product knowledge across the Cvent platform Liaison with internal teams such as Support, Professional Services, Product Management, App Support, Solutions Specialist, and Account Managers for customer issues and projects to ensure a cohesive customer experience Execute assigned CTAs as per playbook expectations and if needed deviate from the outlined process to achieve ARR, Adoption, CSAT, etc Consistently meet internal/external deadlines Develop expertise in leveraging different systems such as CVII, Gainsight, Wiki, Box,Salesforce, Cvent Community, and Sigma Maintain real-time documentation of customer interactions, actions taken, and outcomes achieved Be resourceful, when the situation demands to meet/exceed customer need Heres What You Need: Graduate or postgraduate degree or equivalent applicable experience Minimum of 4 years of work Customer-facing experience in technical support, customer success, or sales role preferred Excellent communication skills in English (spoken and written) Aptitude for learning and applying new technologies and industry-specific business knowledge Demonstrates the ability to work on multiple concurrent internal and customer-facing tasks/projects Displays ownership and accountability toward working with various stakeholders and meeting deadlines Experience/expertise in web-based applications as well as office productivity tools such as MS Excel, Word, and PowerPoint is required Ability to work independently and manage multiple projects, responsibilities, and competing priorities in a fast-paced environment Possess strong organizational and analytical skills to prepare data for configuration and to process data into actionable reports

About The Role At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Overview As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity. Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 5500+ engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace. People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring together different perspectives and thoughts – enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace. About The Role Boeing company is currently looking for an Associate Business Operations Specialist to join their Business Operations team in Bangalore . At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you’ll learn and grow, contributing to work that shapes the world. Find your future with us. At the highest level, inclusion is part of Boeing's values. Having employees, business partners and community relationships is vital to creating advanced aerospace and defense products and services for our diverse customers around the world. The company's commitment to inclusion means providing a work environment for all employees that is welcoming, respectful and engaging, with opportunities for personal and professional development. Boeing’s India engineering team is currently looking for an Engineering Integration Specialist who will work closely with the leadership across the enterprise to run the day-to-day operations of our engineering capabilities in India. The position reports to Manager – Engineering Integration based out of Bangalore. This team is responsible for business operations and supports the Chief of Staff to Managing Director, Boeing India Engineering and Technology Centre (BIETC). Position Responsibilities Position encompasses a variety of responsibilities around Boeing’s engineering operations in India across multiple geographical sites. Define, implement, maintain and improve processes, tools and metrics that govern and support the operations. Collaboration with support functions to ensure engineering team’s requirements are met. Data collection, analysis and interpretation to resolve operational issues. Participate and moderate meetings with functions. Ensure actions documentation and tracking. Participate and manage the Site meetings with Site Stewards. Support ad hoc special projects for future operational readiness of the BIETC teams. Employer will not sponsor applicants for employment visa status Basic Qualifications (Required Skills/Experience) A Bachelor’s degree (B.tech) or higher is required as a BASIC QUALIFICATION Education and experience acquired through Engineering bachelor’s degree is a must, MBA/PGDM master’s degree/diploma is a plus/preferred and with 4 to 8 years of experience Past experience in business operations, strategy, project management roles Skilled in Microsoft PowerPoint Excel(Proficient), Power BI and Tableau Dashboard Preferred Qualifications (Desired Skills/Experience) Attention to detail and bias for action High sense of ownership and inclination to work collaboratively with cross-functional teams Stakeholder management & influencing Flexibility & agility to work across time-zones Ability to deliver on time-sensitive activities with high quality output A tolerance for organizational complexity Typical Education & Experience Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+ 4 years' related work experience.) Relocation This position offers relocation. Applications for this position will be accepted until May. 09, 2025 Export Control Requirements This is not an Export Control position. Relocation This position offers relocation based on candidate eligibility. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Not a Shift Worker (India) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited toconducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.