Simpplr Software India

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace - bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations - including AAA, the NHS, Penske, and Moderna - trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . The Opportunity We re looking for experienced software engineers to join our team in India to help build the future of work. Successful candidates will be working closely in a cross-functional team with other engineers, product managers and our UI/UX designers. They will be responsible for owning development projects from start to completion; this includes helping plan features, build services and deploy infrastructure. Your Job Responsibilities What you will be doing: Work in a talented cross-functional team to develop new user-facing features using TypeScript/ JavaScript on both the frontend and backend. If youve never used TypeScript/ Javascript before, don t worry, well help you learn. Ensure all code is thoroughly covered by automated unit tests and end-to-end tests and that all features meet quality checks before deployment. Quality is incredibly important to us and everybody is responsible for it. Contributing to the constant improvement of practices and processes in the team. Research new technologies and tools and share your learning with the rest of the team. Participate in agile ceremonies; regularly and sustainably delivering value in two-week sprints. Work with our existing AWS platform team to deploy infrastructure using Kubernetes Help influence the overall architecture and direction of the application. Your Skillset What makes you a great fit for the team: You are user focused - we solve our customer s problems together; everybody has a say in planning, design & execution. You are a problem solver with exceptional analytical skills and high attention to detail You re familiar with both relational databases and NoSQL solutions and you know when to use each. 4+ years of overall experience with at least 2+ years of experience deploying and maintaining applications on any cloud platform (AWS, Azure, GCP, etc.). You love identifying new technologies, patterns, and techniques and planning out how we can apply them to improve productivity, code quality and user experience. Affinity for profiling and analyzing code to identify areas for improvement. Good understanding of CI/CD, unit testing, and automated end-to-end testing. Strong knowledge and understanding of functional programming patterns. 2+ years of experience in backend development with strong focus on NodeJS . Experience in building microservices-based architectures Ability to deliver in a global team environment with members working remotely in various time zones and locations You have excellent written and oral communication skills, with an ability to handle both executive-level discussions as well as technical deep dives You thrive in a fast-paced startup environment, successfully handle ambiguity, and have experience working with Agile methodologiesExcited by working in a fast-paced startup environment. Able to lead by an example and operate in an environment promoting diversity, inclusion and respect We d especially love to hear from you if: You have proven excellence in writing readable and efficient TypeScript/ JavaScript code. Your current or previous avatars include working with product based startups You have prior experience in working with microservices-based architectures You are absolutely focussed on building the best user experience for your end users Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace - bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations - including AAA, the NHS, Penske, and Moderna - trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . Overview: As a Senior Customer Success Manager, you will play a pivotal role in ensuring our customers success and satisfaction. You will be responsible for developing and maintaining strong relationships with SMB and Commercial clients, understanding their needs, and providing strategic guidance to help them achieve their goals. Your expertise in customer success strategies, combined with your excellent communication and problem-solving skills, will be instrumental in driving customer retention and growth. Key Responsibilities: Client Relationship Management: Build and maintain strong relationships with key clients, serving as their trusted advisor. Proactively engage with clients to understand their business objectives and challenges. Act as the primary point of contact for escalations and issue resolution, ensuring timely and effective resolution of client concerns. Strategic Account Management: Develop and implement strategic account plans to drive customer success and maximize value for both the client and the company. Identify opportunities for upselling and cross-selling additional products or services to existing clients. Collaborate with internal teams, including sales, product management, and support, to align strategies and ensure seamless delivery of solutions to clients. Account Health Assessment and Risk Mitigation: Assess the health of client accounts by tracking product adoption and usage patterns. Identify potential risks to customer satisfaction and retention. Develop and implement risk mitigation plans to proactively address issues and minimize churn. Collaborate with internal teams to ensure the timely resolution of any identified risks or challenges impacting customer success. Customer Advocacy: Champion the voice of the customer within the organization, advocating for enhancements to products or processes based on client feedback and insights. Work closely with the product development team to prioritize feature requests and enhancements that align with customer needs and objectives. Performance Monitoring and Reporting: Track and analyze key performance metrics related to customer satisfaction, retention, and expansion. Generate regular reports and presentations to communicate VoC, performance trends, opportunities, and challenges to internal stakeholders and senior management. Team Leadership and Mentoring: Provide guidance and mentorship to junior members of the customer success team, helping them develop their skills and achieve their goals. Foster a collaborative and supportive team environment, encouraging knowledge sharing and best practices. Qualifications: Bachelors degree in Business Administration, Marketing, or a related field; Masters degree preferred. Proven experience (5+ years) in a customer success or account management role in a B2B SaaS environment (this is a must). Demonstrated track record of managing complex client relationships and driving customer success initiatives. Strong analytical skills with the ability to interpret data and trends to inform decision-making. Excellent communication and presentation skills, with the ability to effectively articulate complex concepts to both technical and non-technical audiences. Strategic thinker with a proactive and solution-oriented approach to problem-solving. Team player with strong leadership abilities and a passion for mentoring and developing others. Benefits: Competitive salary and performance-based incentives. Comprehensive health benefits package. Flexible work arrangements, including remote options. Opportunities for professional development and career growth. Dynamic and collaborative work environment with a focus on innovation and creativity. Join our team and make a significant impact on the success of our clients while advancing your career in customer success management! Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace - bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations - including AAA, the NHS, Penske, and Moderna - trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . About the Role Join our forward-thinking team as a Data Scientist where you will address real-world challenges through the lens of AI innovation, specifically focusing on Enterprise Search, Personalization, Content Recommendation, and pioneering work with custom LLM fine-tuning. Work in an environment that fosters collaboration among highly skilled professionals to build next- generation products that significantly impact our clients operational effectiveness. Key Responsibilities Innovate and develop scalable solutions leveraging AI technologies to process and analyze vast amounts of data efficiently. Quickly prototype, test, and deploy effective AI solutions, managing project timelines and deliverables while incorporating the latest advancements in AI research. Engage with cross-disciplinary teams to identify and implement AI-driven enhancements for user experiences, leading the charge from ideation to deployment. What We re Looking For 3-5 years of experience in crafting and implementing AI models, with a particular interest in applications within Enterprise Search and Content Personalization. Solid grounding in AI technologies, with proficiency in Python and familiarity with AI development frameworks. Interest or experience in ML-Ops, emphasizing the journey from concept to production scalability of ML models. Openness to candidates with a robust background in backend development who have delved into AI, especially those who have engaged in Enterprise Search, Developing learning to rank models, Agentic Workflows and LLM fine-tuning. Knowledge in developing analytical applications and working with cloud platforms, capable of managing large data sets and complex AI models. Technical skill sets Strong coding skills Understanding basics of Machine Learning, Deep Learning, and Natural Language Processing algorithms Experience in working with data annotation tools and building ML evaluation pipelines Comfort with working in multiple tech stacks Experience in API Development, Docker and AWS Services Nice to have: Experience in ML research, focusing on LLMs, Information Retrieval Systems, Reinforcement Learning, Knowledge Graphs, Agentic Workflows, Retrieval-Augmented Generation (RAG), Recommender Systems, Scaling, Monitoring, and Deploying LLMs Our Ideal Candidate We are in search of individuals who are not merely experienced but deeply passionate about unearthing new challenges and inquiries in the realm of AI. We value creativity, positivity, work ethic and the pursuit of answering intricate questions with methodical accuracy. Multiple positions at different seniority levels are available. Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace - bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations - including AAA, the NHS, Penske, and Moderna - trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . Job Title: Quality Engineer (QE) / Software Development Engineer in Test (SDET) Overview Simpplr is looking for a Quality Engineer or SDET who sees quality as an integrated part of the engineering process. You will be part of a cross-functional product team, contributing from story grooming to release. Your role will include building test frameworks, validating assumptions early, and ensuring a fast and reliable delivery pipeline. This is a hands-on engineering position focused on building quality into every layer of the stack. Join us in shaping the future of employee experience through a modern intranet platform used by leading enterprises across the globe. What Youll Do Engineer quality across the lifecycle Participate in requirement discussions and define test strategies alongside product managers and developers Influence design and architecture with a quality-first mindset Plan testing early and build the necessary tools and automation to validate continuously Build scalable test systems Design and maintain automation frameworks using Selenium, Cucumber BDD, and JUnit or TestNG Set up pre-merge validations and test environments that mirror production Automate end-to-end flows, component-level tests, and API validations that are fast and reliable Leverage data to drive quality Implement observability and build dashboards to track key quality indicators Collaborate with engineering and product to co-own and act on quality metrics Continuously improve test coverage and reduce escape rates through data-backed insights Integrate with CI/CD workflows Embed tests within GitHub workflows or Jenkins pipelines Create fail-fast mechanisms to catch issues before deployment Champion modern practices like contract testing, test data versioning, and environment stability Collaborate across disciplines Engage in sprint planning, backlog grooming, and technical design discussions Work closely with developers, infrastructure engineers, and data teams Coach junior engineers and help foster a culture of engineering excellence What Were Looking For Core qualifications 3 to 5 years of experience in quality engineering or SDET roles Strong coding skills in JS, playwright and experience with frameworks like Cucumber BDD, JUnit, or TestNG Hands-on experience for UI testing and tools like Postman, RestAssured, or JMeter for API testing Experience integrating tests into CI/CD pipelines such as GitHub Actions or Jenkins Ability to build test strategies, manage test data, and debug across the full stack Personal attributes Ownership mindset with a focus on proactive problem solving Excellent collaboration and communication skills Comfortable working in fast-paced product environments Bonus points Experience with performance or security testing Exposure to microservices or cloud-native testing approaches Certifications such as ISTQB or agile quality credentials Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace - bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations - including AAA, the NHS, Penske, and Moderna - trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . About the Role Join our forward-thinking team as a Data Scientist, where you will address real-world challenges through the lens of AI innovation, specifically focusing on Enterprise Search, Personalization, Content Recommendation, and pioneering work with custom LLM fine-tuning. Work in an environment that fosters collaboration among highly skilled professionals to build next-generation products that significantly impact our clients operational effectiveness. Key Responsibilities Innovate and develop scalable solutions leveraging AI technologies to process and analyze vast amounts of data efficiently. Quickly prototype, test, and deploy effective AI solutions, managing project timelines and deliverables while incorporating the latest advancements in AI research. Engage with cross-disciplinary teams to identify and implement AI-driven enhancements for user experiences, leading the charge from ideation to deployment. What We re Looking For 1-3 years of experience in crafting and implementing AI models, with a particular interest in applications within Enterprise Search and Content Personalization. Solid grounding in AI technologies, with proficiency in Python and familiarity with AI development frameworks. Interest or experience in ML-Ops, emphasizing the journey from concept to production scalability of ML models. Openness to candidates with a robust background in backend development who have delved into AI, especially those who have engaged in Enterprise Search, Developing learning to rank models, Agentic Workflows and LLM fine-tuning. Knowledge in developing analytical applications and working with cloud platforms, capable of managing large data sets and complex AI models. Technical skill sets Strong coding skills Understanding basics of Machine Learning, Deep Learning, and Natural Language Processing algorithms Experience in working with data annotation tools and building ML evaluation pipelines Comfort with working in multiple tech stacks Experience in API Development, Docker and AWS Services Education - Bachelors degree from a Tier-1 college (IITs, NITs, BITS, or equivalent preferred). Nice to have: Experience in ML research, focusing on LLMs, Information Retrieval Systems, Reinforcement Learning, Knowledge Graphs, Agentic Workflows, Retrieval-Augmented Generation (RAG), Recommender Systems, Scaling, Monitoring, and Deploying LLMs Our Ideal Candidate We are in search of individuals who are not merely experienced but deeply passionate about unearthing new challenges and inquiries in the realm of AI. We value creativity, positivity, work ethic and the pursuit of answering intricate questions with methodical accuracy. Multiple positions at different seniority levels are available. Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace - bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations - including AAA, the NHS, Penske, and Moderna - trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . Job Title: Quality Engineer (QE) / Software Development Engineer in Test (SDET) Company: Simpplr Location: Gurugram (Remote) Overview Simpplr is looking for a Quality Engineer or SDET who sees quality as an integrated part of the engineering process. You will be part of a cross-functional product team, contributing from story grooming to release. Your role will include building test frameworks, validating assumptions early, and ensuring a fast and reliable delivery pipeline. This is a hands-on engineering position focused on building quality into every layer of the stack. Join us in shaping the future of employee experience through a modern intranet platform used by leading enterprises across the globe. What Youll Do Engineer quality across the lifecycle Participate in requirement discussions and define test strategies alongside product managers and developers Influence design and architecture with a quality-first mindset Plan testing early and build the necessary tools and automation to validate continuously Build scalable test systems Design and maintain automation frameworks using Selenium, Cucumber BDD, and JUnit or TestNG Set up pre-merge validations and test environments that mirror production Automate end-to-end flows, component-level tests, and API validations that are fast and reliable Leverage data to drive quality Implement observability and build dashboards to track key quality indicators Collaborate with engineering and product to co-own and act on quality metrics Continuously improve test coverage and reduce escape rates through data-backed insights Integrate with CI/CD workflows Embed tests within GitHub workflows or Jenkins pipelines Create fail-fast mechanisms to catch issues before deployment Champion modern practices like contract testing, test data versioning, and environment stability Collaborate across disciplines Engage in sprint planning, backlog grooming, and technical design discussions Work closely with developers, infrastructure engineers, and data teams Coach junior engineers and help foster a culture of engineering excellence What Were Looking For Core qualifications 3 to 5 years of experience in quality engineering or SDET roles Strong coding skills in JS, playwright and experience with frameworks like Cucumber BDD, JUnit, or TestNG Hands-on experience for UI testing and tools like Postman, RestAssured, or JMeter for API testing Experience integrating tests into CI/CD pipelines such as GitHub Actions or Jenkins Ability to build test strategies, manage test data, and debug across the full stack Personal attributes Ownership mindset with a focus on proactive problem solving Excellent collaboration and communication skills Comfortable working in fast-paced product environments Bonus points Experience with performance or security testing Exposure to microservices or cloud-native testing approaches Certifications such as ISTQB or agile quality credentials Why This Role is Different At Simpplr, QEs and SDETs are true engineering partners You will be involved from the earliest stages of feature development You will design systems and tools that prevent bugs rather than just detect them You will take shared ownership of quality KPIs alongside developers and product You will help embed quality into every layer of the development process Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace - bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations - including AAA, the NHS, Penske, and Moderna - trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . Job Title Software Engineer - React(UI) We re looking for passionate React Developers to join our UI team in Gurugram to build out new functionality, improve the overall architecture and help us provide a world-class experience to our customers. The candidate will be working closely with the other Javascript Engineers and Front End Developers with our in-house UI Designer. The person will be responsible for end to end delivery, will contribute in designing the endpoints with our backend team, and also influencing the overall architecture of the application. What you ll do: Develop new user-facing features using React.js and dependable UI libraries. Building the reusable components. Converting the wireframes into high-quality code components. Write unit testing for each delivered module and apply architecture , programming tools, procedures, functions and routines towards delivering the assigned task or activity. Possess good knowledge of source code configuration management software involving the check-in/check-out process. Participate in peer code reviews and implementation of SDLC methodologies. Must possess problem-solving and lateral thinking skills as part of a team, or individually, to meet the needs of the project. Optimizing components for maximum performance across a vast array of web-capable devices and browsers. What makes you a great fit for our team: User Centric - we solve problems together, everybody has a say in strategy & design. 2-5 years of overall experience with at least 1+ years of experience in Reactjs. Proven excellence in writing readable and efficient TypeScript/ECMAScript code in ES2016+ Experience in React.JS and the surrounding ecosystem (or familiarity with another modern frontend framework) Expertise with at least one of the modern state-management frameworks like Redux, MobX, Cycle.js, etc Experience in working with server state management libraries like ReactQuery. Understanding of CSS in JS libraries, CSS Modules, along with some knowledge of CSS Concepts (Box Model, Collapsed containers etc.). Affinity for profiling and analyzing code to identify areas for improvement. Good understanding of various CI services (Github Actions, Jenkins, Travis, Coveralls, Pipelines, etc). It is good to have knowledge of writing unit tests using Jest and Testing Library. Strong knowledge and understanding of functional and Object Oriented programming patterns. Good working knowledge of the DOM. Familiar with build tools such as Webpack, Vite and Gulp. Excited by working in a fast-paced startup environment. Out of the box thinker to provide the solution for the problem at hand. Team player and readily available for brainstorming and help. Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace - bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations - including AAA, the NHS, Penske, and Moderna - trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . Role Overview: As a Principal Data Scientist, you will spearhead cutting-edge AI initiatives and deliver a world-class AI-driven enterprise search solution, Agentic platform, recommendations and other key AI initiatives. You will provide strategic direction, foster innovation, and ensure the successful execution of our product roadmap. You should have a deep understanding of AI/ML technologies, a proven track record of leading successful AI products, and a passion for pushing the boundaries of whats possible. Key Responsibilities: Foster a collaborative, innovative environment and ensure the team stays insulated from external distractions. Drive the end-to-end product lifecycle from ideation and design to implementation and deployment, ensuring delivery excellence with a focus on quality, speed, and innovation. Provide deep technical guidance in AI, machine learning, NLP, and search technologies, staying current with cutting-edge advancements. Champion AI ethics and responsible development: Ensure that AI projects are developed and deployed ethically and responsibly, considering potential biases and societal impacts. Effectively communicate and collaborate with cross-functional stakeholders, confidently advocating for the team s priorities and managing external expectations. Collaborate with cross-functional teams: Work closely with product, engineering, marketing, and other teams to integrate AI solutions into existing workflows and develop new AI-powered products and features. Actively consider product-market fit, customer value, and revenue implications, adopting a founder-like approach to growing and refining the product feature. Independently make key decisions and take ownership of the product s success, proactively addressing challenges and opportunities. Insulate the team from external noise, ensuring they maintain clear focus and direction. Experience & Skills: 7+ years of professional experience. Proven track record of successfully leading and managing AI and search-related product development. Demonstrated hands-on expertise and deep expertise in Artificial Intelligence, Machine Learning, NLP, Information Retrieval, computer vision, reinforcement learning and enterprise search technologies. Strong understanding of enterprise search technologies and architectures. Proven track record in building, scaling, and managing AI-powered products. Excellent leadership, communication, interpersonal, problem-solving, and analytical skills. Proven ability to articulate a clear vision and align teams behind that vision. Strong experience in strategic planning and execution within agile environments. Demonstrated resilience, adaptability, and ability to thrive in fast-paced, evolving environments. Ability to professionally and effectively push back against stakeholder demands. Founder mentality with the ability to create, articulate, and execute a compelling vision and strategy. Qualifications: Bachelors degree in Computer Science, Engineering, AI, Data Science, or related fields. Advanced degree (Masters or PhD) preferred. Bonus Points: Publications in top AI conferences or journals. Experience with cloud-based AI platforms (AWS, Azure, GCP). Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace - bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations - including AAA, the NHS, Penske, and Moderna - trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . Lead Product Designer The Opportunity Simpplr is looking for a Lead UX/UI designer who excels at user-centric product development to help design the future of work. This is a great opportunity to join a team responsible for a product that is defining the way companies engage and connect with their employees. You ll be working alongside talented and passionate product managers, UX/UI designers, researchers and remotely with members of our engineering team in US, India and the UK - all focused on collectively building a world class application. We bring our A-game every day, and have fun doing it. We are looking for truly awesome, unbelievably talented creators to join us. As a Lead Product Designer , you will: Design and Develop: Create intuitive and user-friendly interfaces for developer tools, extensibility features, and integrations. User Research: Conduct user research to understand the needs and pain points of developers and IT professionals. Collaboration: Collaborate closely with engineers, product managers, and other stakeholders to ensure that design solutions align with business objectives. Innovation: Drive innovation and explore new design opportunities to enhance the developer experience. Mentorship: Provide mentorship and guidance to junior designers on the team. Qualifications: Experience: Proven experience in designing developer tools, extensibility features, or integrations. Skills: Strong understanding of UX design principles, including user research, wireframing, prototyping, and usability testing. Proficiency in design tools such as Figma, Sketch, or Adobe XD. Technical Knowledge: Familiarity with development tools and technologies, such as APIs, SDKs, and programming languages. Communication: Excellent communication and collaboration skills, with the ability to effectively communicate design concepts to technical and non-technical stakeholders. Problem-Solving: Strong problem-solving and analytical skills to identify and address design challenges. Youll be a great addition to the team if you: Want to be part of creating amazing and innovative experiences that help solve real pain points for our customers while driving concrete metrics and business outcomes and know how to find the right balance. Use data and research to inform your design decisions and are able to assess the impact of your designs with quantitative and qualitative data. Are comfortable operating in a fast paced environment and ambiguous problem spaces Bonus: Worked in the B2B, HR, Productivity space or tackled issues related to communication systems for knowledge workers. Have a track record in using design thinking to drive cross functional alignment and storytelling. Have experience partnering with Product to envision long term product vision, strategy, and roadmap. Bring a strong sense of empathy and a user - centric approach to design. Are excited to work in a positive, supportive environment and want to collaborate as part of a high - caliber, cross - functional team that helps you grow. Have a portfolio showing compelling and quality design as well as a track record of driving design forward. Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations including AAA, the NHS, Penske, and Moderna trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . Job Responsibilities What you will be doing: Work in a talented cross-functional team to develop new user-facing features using TypeScript/ JavaScript on both the frontend and backend. If youve never used TypeScript/ Javascript before, don t worry, well help you learn. Ensure all code is thoroughly covered by automated unit tests and end-to-end tests and that all features meet quality checks before deployment. Quality is incredibly important to us and everybody is responsible for it. Contributing to the constant improvement of practices and processes in the team. Research new technologies and tools and share your learning with the rest of the team. Participate in agile ceremonies; regularly and sustainably delivering value in two-week sprints. Work with our existing AWS platform team to deploy infrastructure using Kubernetes Help influence the overall architecture and direction of the application. Your Skillset What makes you a great fit for the team: You are user focused we solve our customer s problems together; everybody has a say in planning, design & execution. You are a problem solver with exceptional analytical skills and high attention to detail You re familiar with both relational databases and NoSQL solutions and you know when to use each. 2+ years of experience with at least + years of experience deploying and maintaining applications on any cloud platform (AWS, Azure, GCP, etc.). You love identifying new technologies, patterns, and techniques and planning out how we can apply them to improve productivity, code quality and user experience. Affinity for profiling and analyzing code to identify areas for improvement. Good understanding of CI/CD, unit testing, and automated end-to-end testing. Strong knowledge and understanding of functional programming patterns. Experience in NodeJS is mandatory Experience in building microservices-based architectures Ability to deliver in a global team environment with members working remotely in various time zones and locations You have excellent written and oral communication skills, with an ability to handle both executive-level discussions as well as technical deep dives You thrive in a fast-paced startup environment, successfully handle ambiguity, and have experience working with Agile methodologiesExcited by working in a fast-paced startup environment. Able to occasionally travel to our other offices in Toronto, Brighton and San Francisco. Able to lead by an example and operate in an environment promoting diversity, inclusion and respect Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations including AAA, the NHS, Penske, and Moderna trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . Job Title: Quality Engineer (QE) / Software Development Engineer in Test (SDET) Company: Simpplr Overview Simpplr is looking for a Quality Engineer or SDET who sees quality as an integrated part of the engineering process. You will be part of a cross-functional product team, contributing from story grooming to release. Your role will include building test frameworks, validating assumptions early, and ensuring a fast and reliable delivery pipeline. This is a hands-on engineering position focused on building quality into every layer of the stack. Join us in shaping the future of employee experience through a modern intranet platform used by leading enterprises across the globe. What Youll Do Engineer quality across the lifecycle Participate in requirement discussions and define test strategies alongside product managers and developers Influence design and architecture with a quality-first mindset Plan testing early and build the necessary tools and automation to validate continuously Build scalable test systems Design and maintain automation frameworks using Selenium, Cucumber BDD, and JUnit or TestNG Set up pre-merge validations and test environments that mirror production Automate end-to-end flows, component-level tests, and API validations that are fast and reliable Leverage data to drive quality Implement observability and build dashboards to track key quality indicators Collaborate with engineering and product to co-own and act on quality metrics Continuously improve test coverage and reduce escape rates through data-backed insights Integrate with CI/CD workflows Embed tests within GitHub workflows or Jenkins pipelines Create fail-fast mechanisms to catch issues before deployment Champion modern practices like contract testing, test data versioning, and environment stability Collaborate across disciplines Engage in sprint planning, backlog grooming, and technical design discussions Work closely with developers, infrastructure engineers, and data teams Coach junior engineers and help foster a culture of engineering excellence What Were Looking For Core qualifications 3 to 5 years of experience in quality engineering or SDET roles Strong coding skills in JS, playwright and experience with frameworks like Cucumber BDD, JUnit, or TestNG Hands-on experience for UI testing and tools like Postman, RestAssured, or JMeter for API testing Experience integrating tests into CI/CD pipelines such as GitHub Actions or Jenkins Ability to build test strategies, manage test data, and debug across the full stack Personal attributes Ownership mindset with a focus on proactive problem solving Excellent collaboration and communication skills Comfortable working in fast-paced product environments Bonus points Experience with performance or security testing Exposure to microservices or cloud-native testing approaches Certifications such as ISTQB or agile quality credentials Why This Role is Different At Simpplr, QEs and SDETs are true engineering partners You will be involved from the earliest stages of feature development You will design systems and tools that prevent bugs rather than just detect them You will take shared ownership of quality KPIs alongside developers and product You will help embed quality into every layer of the development process Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations including AAA, the NHS, Penske, and Moderna trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . JOB DESCRIPTION Senior AI ENGINEER About the Role As an AI Engineer at Simpplr, you will contribute to the design and delivery of AI-native platform features that are accurate, reliable and aligned with ethical, legal and compliance standards. You will work with senior engineers, data scientists and cross-functional teams to develop LLM-based systems, MCP integrations, RAG architectures, multimodal solutions and fine-tuned ML models. Every solution will embed explainability, traceability, observability, privacy-by-design and Responsible AI governance from the start, in line with Simpplr s code of conduct and industry best practices. Key Responsibilities Design, code and enhance AI-native platform capabilities ensuring compliance with data privacy, intellectual property and security policies. Build components for MCP, RAG, LLMs, SLMs, multimodal generation, fine-tuned ML models and agentic workflows. Assist in building and maintaining AIOps and MLOps pipelines with versioning, CI/CD, monitoring, rollback and drift detection capabilities. Apply bias detection, privacy-by-design and compliance best practices to all deliverables. Work with cross-functional teams to integrate AI capabilities into product experiences. Stay updated on AI frameworks, tools and industry standards to bring innovative ideas into the team. What We Are Looking For 3 - 5 years of experience in AI/ML engineering, data science or related roles. Deliver enterprise-scale AI capabilities using MCP, RAG, multimodal, LLMs, SLMs, fine-tuned custom ML models and agentic workflow automation. Strong programming skills in Python and familiarity with ML frameworks (PyTorch, TensorFlow, scikit-learn). Understanding of data engineering workflows, vector databases and cloud deployment basics. Exposure to MLOps/AIOps tools and processes (CI/CD, model monitoring, experiment tracking). Strong problem-solving, communication and teamwork skills. Technical Skill Sets AI/ML: LLMs, MCP, RAG, multimodal generation, SLMs, prompt engineering. Programming: Python, PyTorch/TensorFlow, scikit-learn, full-stack engineering experience is a plus. Data Engineering: SQL/NoSQL, Snowflake, Vector databases such as FAISS, Milvus, Pinecone, Redis. MLOps & AIOps: CI/CD, model versioning, monitoring, observability, anomaly detection, Docker, Kubernetes, Kafka, Spark, TorchServe, MLFlow. Cloud Infrastructure: AWS, GCP, Azure, Terraform/Ansible for secure and scalable deployments. Responsible AI & Governance: Bias detection, interpretability, audit trails, privacy-by-design and compliance frameworks. Our Ideal Candidate An AI engineer who can design and ship production-grade AI features, working closely with senior engineers to deliver enterprise-ready solutions. You are not just a consumer of AI APIs, you understand and can help build the foundational components of AI-native platforms. You are motivated by building responsible, auditable and explainable AI systems. You are comfortable navigating the operational realities of running agentic AI in enterprise environments, thrive in collaborative teams, are eager to learn from experienced mentors and are excited to contribute to the backbone of Simpplr s Agentic AI capabilities from the ground up. . Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations including AAA, the NHS, Penske, and Moderna trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . JOB DESCRIPTION PRINCIPAL / LEAD AI ENGINEER About the Role As Principal/Lead AI Engineer at Simpplr, you will spearhead the transformation of our platform from AI-enabled to AI-native, architecting and delivering Simpplr s native AI platform from the ground up. This platform will power Simpplr s Agentic universe, driving next-gen agentic workflow automation along with personalization and recommendations at enterprise scale. You will lead architecture, development and operationalization of core AI capabilities including MCP, RAG, multimodal processing, LLMs, SLMs and fine-tuned custom ML models with traceability, explainability, auditing and observability built in by design. Your work will blend hands-on engineering with strategic leadership, fostering a culture of Responsible AI while enabling agentic workflows that deliver measurable business impact. Key Responsibilities Design, code and lead the build of Simpplr s AI-native platform embedding explainability, traceability, observability and auditing as core capabilities Deliver enterprise-scale AI capabilities using MCP, RAG, multimodal, LLMs, SLMs, fine-tuned custom ML models and agentic workflow automation. Define technical strategy and roadmap; align with product and engineering leaders to deliver customer value at speed and scale. Establish and champion Responsible AI principles like bias detection, privacy-by-design, compliance with security and governance standards. Build robust AIOps and MLOps pipelines with versioning, CI/CD, monitoring, rollback and drift detection. Mentor engineers and data scientists to build high-trust and high-performance AI teams. Partner with cross-functional teams to integrate AI into core product experiences and ensure measurable impact on user engagement and productivity. What We Are Looking For 8+ years in applied AI/ML engineering with proven leadership in building complex, high-scale AI platforms or products. Experience in designing and delivering advanced AI solutions using LLMs/SLMs, MCP architecture, RAG pipelines, Vector DBs, Agentic AI workflows and automations. Experience in building AI solutions with native observability, explainability and compliance features. Strong background in AIOps/MLOps, data engineering and large-scale inference optimization. Track record of translating product goals into technical execution with measurable business outcomes. Ability to build and nurture high performing AI teams and foster a culture of innovation, accountability and trust Curiosity and eagerness to learn about next generations of agentic AI workflows, personalization and LLM-based solutions. Technical Skill Sets AI/ML: LLMs, MCP (Model Context Protocol), RAG, multimodal generation, SLMs, prompt engineering. Programming: Python, PyTorch/TensorFlow, scikit-learn, full-stack engineering experience is a plus. Data Engineering: SQL/NoSQL, Snowflake, BigQuery, Databricks, Vector databases such as FAISS, Milvus, Pinecone, Redis. MLOps & AIOps: CI/CD, model versioning, monitoring, observability, anomaly detection, Docker, Kubernetes, Kafka, Spark, Triton, TorchServe, MLFlow. Cloud Infrastructure: AWS, GCP, Azure; Terraform, Ansible for secure and scalable deployments. Responsible AI & Governance: Bias detection, interpretability, audit trails, privacy-by-design and compliance frameworks. Our Ideal Candidate A builder-leader who can design enterprise grade systems, ship production code and mentor a high-performance team. Hands-on with AI-native platform design, not just consuming AI APIs but building the foundational components. Relentlessly focused on Responsible AI and the operational realities of running agentic AI in enterprise environments. Excited by the challenge of creating the backbone of Simpplr s Agentic universe from scratch. . Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations including AAA, the NHS, Penske, and Moderna trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . Role Overview: As the Principal Product Marketing Manager, you will be the voice of the product in the market and the voice of the customer within the company. You ll work cross-functionally with Product Management, Sales, Customer Success, and Engineering teams to develop compelling narratives, launch strategies, and positioning that drive revenue and brand leadership. This is a senior, high-impact role suited for a storyteller, strategist, and data-driven marketer passionate about AI. Key Responsibilities: Messaging & Positioning: Own and refine the positioning, messaging, and competitive differentiation of our AI products. Go-To-Market (GTM) Strategy: Lead end-to-end GTM planning for new product launches, feature rollouts, and vertical solutions. Content Strategy: Develop high-impact product content from thought leadership pieces to product datasheets, case studies, demos, and sales decks. Customer and Market Insights: Conduct customer research, win/loss analysis, and competitive benchmarking to inform product strategy and marketing programs. Enablement: Create tools and training to enable sales and field teams to communicate product value effectively. Growth & Adoption: Partner with demand gen, digital, and customer marketing teams to create campaigns that drive awareness, trial, and adoption. Thought Leadership: Represent [Company Name] at industry events, webinars, and analyst briefings as a product and AI domain expert. Metrics & Reporting: Define and track key performance metrics for product marketing effectiveness and GTM performance. Requirements: 10+ years of experience in product marketing, ideally in enterprise SaaS or AI/ML-focused technology companies. Proven experience launching and scaling B2B software or AI-driven products in competitive markets. Strong storytelling skills with the ability to craft compelling narratives and translate complex technical concepts into business value. Excellent stakeholder management and cross-functional collaboration abilities. Comfortable working in a fast-paced, startup-like environment. Analytical mindset with experience using data to drive decisions. MBA or equivalent business/marketing background is preferred but not required. Deep passion for artificial intelligence, machine learning, and their impact on modern business Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations including AAA, the NHS, Penske, and Moderna trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . The Opportunity We re looking for experienced software engineers to join our team in India to help build the future of work. Successful candidates will be working closely in a cross-functional team with other engineers, product managers and our UI/UX designers. They will be responsible for owning development projects from start to completion; this includes helping plan features, build services and deploy infrastructure. Your Job Responsibilities What you will be doing: Work in a talented cross-functional team to develop new user-facing features using TypeScript/ JavaScript on both the frontend and backend. If youve never used TypeScript/ Javascript before, don t worry, well help you learn. Ensure all code is thoroughly covered by automated unit tests and end-to-end tests and that all features meet quality checks before deployment. Quality is incredibly important to us and everybody is responsible for it. Contributing to the constant improvement of practices and processes in the team. Research new technologies and tools and share your learning with the rest of the team. Participate in agile ceremonies; regularly and sustainably delivering value in two-week sprints. Work with our existing AWS platform team to deploy infrastructure using Kubernetes Help influence the overall architecture and direction of the application. Your Skillset What makes you a great fit for the team: You are user focused we solve our customer s problems together; everybody has a say in planning, design execution. You are a problem solver with exceptional analytical skills and high attention to detail You re familiar with both relational databases and NoSQL solutions and you know when to use each. 5+ years of overall experience with at least 2+ years of experience deploying and maintaining applications on any cloud platform (AWS, Azure, GCP, etc.). You love identifying new technologies, patterns, and techniques and planning out how we can apply them to improve productivity, code quality and user experience. Affinity for profiling and analyzing code to identify areas for improvement. Good understanding of CI/CD, unit testing, and automated end-to-end testing. Strong knowledge and understanding of functional programming patterns. 3+ years of experience in backend development with strong focus on NodeJS . Experience in building microservices-based architectures Ability to deliver in a global team environment with members working remotely in various time zones and locations You have excellent written and oral communication skills, with an ability to handle both executive-level discussions as well as technical deep dives You thrive in a fast-paced startup environment, successfully handle ambiguity, and have experience working with Agile methodologiesExcited by working in a fast-paced startup environment. Able to lead by an example and operate in an environment promoting diversity, inclusion and respect We d especially love to hear from you if: You have proven excellence in writing readable and efficient TypeScript/ JavaScript code. Your current or previous avatars include working with product based startups You have prior experience in working with microservices-based architectures You are absolutely focussed on building the best user experience for your end users #LI-DNI Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations including AAA, the NHS, Penske, and Moderna trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . The Opportunity Location- Gurugram We are looking for a Senior Software Engineer, Front End (with TypeScript) with 5 + years of experience to help us build the foundation of and deliver a new product line. We ll be leaning on your experience in building amazing user experience on the front-end . The products we build have a direct impact on our users happiness, success and satisfaction at work. Successful candidates will be working closely in a cross-functional team with other senior engineers, product managers and our UI/UX designers. They will be responsible for owning development projects from start to completion; this includes helping plan features, build services and deploy infrastructure. The products were building are all brand new so we have a modern tech stack implementing lots of best practices. Our apps are React Micro Front-Ends (MFE) with a multitude of backend services in Node.JS all deployed through GitOps. Were fans of infrastructure-as-code, automating toil and spending time refactoring if we need to. Your Job Responsibilities What you will be doing: Work in a talented cross-functional team to develop new user-facing features using TypeScript on the frontend (React) Contribute to our shared UI library used by many engineering teams across the whole company. Write automated unit tests and end-to-end tests for your code and services. Quality is incredibly important to us and everybody is responsible for it. Participate in agile ceremonies; regularly and sustainably delivering value in two-week sprints. Help influence the overall architecture and direction of the codebase as well as the wider product. Help establish best practices, guidelines, and processes to allow the team focus on what they do best - building the application Mentor and guide other team members to help them grow in their career Your Skillset What makes you a great fit for the team: You like to deliver great user experience You are user focused we solve our customer s problems together; everybody has a say in planning, design execution. 5+ years of overall experience. 4+ years of experience with React, you should have a solid understanding of how and why it uses a virtual DOM. Experience using modern modular CSS strategies e.g styled components, emotion, etc (we use CSS Modules) and why globally scoped styles are bad. You love identifying new technologies, patterns, and techniques and planning out how we can apply them to improve productivity, code quality and user experience Affinity for profiling and analyzing code to identify areas for improvement. You should have a high level understanding of how both React and browser internals work to ensure our frontend stays performant and doesnt leak memory. Good understanding of CI/CD, unit testing (with Jest), and automated end-to-end testing using a framework like Cypress. Strong knowledge and understanding of functional programming patterns. Excited by working in a fast-paced startup environment We d especially love to hear from you if: You have proven excellence in writing readable and efficient TypeScript code. You have a good track record of project leadership and mentorship of software engineers. You have experience working with micro-frontends in production. You are familiar with feature flag tools such as Harness You have worked with frameworks / libraries such as css-modules, Next.js #LI-DNI Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations including AAA, the NHS, Penske, and Moderna trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . The opportunity This is a hands-on leadership role in which you ll be responsible for product delivery, architecture design, code reviews, hands-on coding leading a technical team. You ll provide line management for all direct reports, complete annual reviews, and conduct performance management for the engineering team. What will you be doing Have complete technical ownership of the product Deliver highly operable and maintainable software products on time Lead a talented team of engineers to create innovative ways of Product Development. Write/Review code every day in addition to pairing with team members on functional and non-functional requirements Recruit, hire, scale and act as a leader for a growing team of engineers. Foster a positive environment of integrity, empowerment, initiative, and teamwork. Do performance reviews and staff development Collaborate closely with internal teams and external partners to drive product delivery. What makes you a great fit for us A bachelors or masters degree in Computer science or Electronics 6+ years of hands-on development experience with at least 3 years in building highly scalable backend systems. At least 5+ years of experience leading engineering teams with people management responsibilities Strong written and spoken communication skills Experience leading a team of at least 6-8 members with line management responsibility, performance reviews appraisals Experience and knowledge of open source tools frameworks, broader cutting edge technologies around server-side development. Good understanding of Architecture Design for building scalable high availability applications Hands-on experience in: Databases (RDBMS, NoSQL) Any cloud platform (AWS, Azure, GCP, etc.) Node js ( Typescript/Javascript) Troubleshooting issues diagnosing performance bottlenecks Institutionalizing best practices for full software development life cycle, including coding standards, code reviews, source control management, test-driven development Software development using Agile-Scrum Mentoring technical leads senior engineers code reviews We d specially love to hear from you if You believe that building a culture of learning trumps everything else Your current or previous avatars include working with product based startups You have prior experience in working with microservices-based architectures You are absolutely focussed on building the best user experience for your customers Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations including AAA, the NHS, Penske, and Moderna trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . JOB DESCRIPTION - SECURITY OPERATIONS ENGINEER Job Title: Security Operations Engineer Job Description: We are hiring a Security Operations Engineer to support and scale our security efforts across infrastructure, product, and AI systems . In this role, you ll work at the intersection of cloud operations, application security, and AI-driven product development. You ll be responsible for triaging vulnerabilities, supporting security incident response, managing threat intelligence workflows, and contributing to our AI security testing efforts. This is a highly collaborative role where youll partner with engineering, DevOps, and product teams to ensure our cloud infrastructure and AI-powered platform are secure by design. You ll be expected to bring strong technical skills, operational discipline, and a passion for emerging AI risks and defenses. Key Responsibilities: Lead daily security operations across cloud infrastructure and application layers, including vulnerability management , threat monitoring , and incident triage . Manage the lifecycle of externally reported security vulnerabilities , ensuring timely triage, tracking, and remediation. Monitor, investigate, and respond to security alerts and suspicious behavior , with a focus on both infrastructure and product layers. Support the security posture of AI features , including model threat assessments, abuse detection, and secure prompt handling. Partner with engineering teams to embed security controls into the development lifecycle , with special attention to AI features and data pipelines. Participate in internal security reviews , including the testing and hardening of AI and SaaS components. Coordinate and document security tickets, playbooks, runbooks , and workflows across platforms. Contribute to cloud security monitoring, automation , and the development of detection use cases. Research and track AI security trends , adversarial ML risks, prompt injection threats, and model exploitation vectors. Support audits, compliance efforts, and reporting as needed. Minimum Qualifications: 3+ years of experience in security operations, cloud security, or infrastructure/product security roles. Familiarity with cloud platforms (e.g., AWS, GCP, or Azure) and associated security best practices. Experience in vulnerability management , incident response , and log analysis . Understanding of application security principles , secure coding practices, and risk mitigation strategies. Solid grasp of AI/ML fundamentals and awareness of associated threat vectors (e.g., model extraction, adversarial inputs, prompt injection). Experience working with threat intelligence, security testing , and cross-functional engineering teams. Strong communication and documentation skills, with a disciplined and self-driven mindset. Preferred Qualifications: Direct experience supporting security reviews for AI systems or LLM-based features . Hands-on experience with automating cloud security operations and implementing guardrails. Familiarity with security frameworks such as MITRE ATT&CK, OWASP Top 10 (Web & LLM), or NIST. Relevant certifications (e.g., OSCP, CEH, GCP/AWS Security, or ML Security certifications). Experience working in SaaS and multi-tenant environments . Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations including AAA, the NHS, Penske, and Moderna trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . Job Title: Senior Software Development Engineer in Test (Sr. SDET) Overview Simpplr is looking for a Quality Engineer or Sr. SDET who sees quality as an integrated part of the engineering process. You will be part of a cross-functional product team, contributing from story grooming to release. Your role will include building test frameworks, validating assumptions early, and ensuring a fast and reliable delivery pipeline. This is a hands-on engineering position focused on building quality into every layer of the stack. Join us in shaping the future of employee experience through a modern intranet platform used by leading enterprises across the globe. What Youll Do Engineer quality across the lifecycle Participate in requirement discussions and define test strategies alongside product managers and developers Influence design and architecture with a quality-first mindset Plan testing early and build the necessary tools and automation to validate continuously Build scalable test systems Design and maintain automation frameworks using Selenium, Cucumber BDD, and JUnit or TestNG Set up pre-merge validations and test environments that mirror production Automate end-to-end flows, component-level tests, and API validations that are fast and reliable Leverage data to drive quality Implement observability and build dashboards to track key quality indicators Collaborate with engineering and product to co-own and act on quality metrics Continuously improve test coverage and reduce escape rates through data-backed insights Integrate with CI/CD workflows Embed tests within GitHub workflows or Jenkins pipelines Create fail-fast mechanisms to catch issues before deployment Champion modern practices like contract testing, test data versioning, and environment stability Collaborate across disciplines Engage in sprint planning, backlog grooming, and technical design discussions Work closely with developers, infrastructure engineers, and data teams Coach junior engineers and help foster a culture of engineering excellence What Were Looking For Core qualifications 5 years of experience in quality engineering or SDET roles Strong coding skills in JS, playwright and experience with frameworks like Cucumber BDD, JUnit, or TestNG Hands-on experience for UI testing and tools like Postman, RestAssured, or JMeter for API testing Experience integrating tests into CI/CD pipelines such as GitHub Actions or Jenkins Ability to build test strategies, manage test data, and debug across the full stack Personal attributes Ownership mindset with a focus on proactive problem solving Excellent collaboration and communication skills Comfortable working in fast-paced product environments Bonus points Experience with performance or security testing Exposure to microservices or cloud-native testing approaches Certifications such as ISTQB or agile quality credentials Why This Role is Different At Simpplr, QEs and SDETs are true engineering partners You will be involved from the earliest stages of feature development You will design systems and tools that prevent bugs rather than just detect them You will take shared ownership of quality KPIs alongside developers and product You will help embed quality into every layer of the development process Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations including AAA, the NHS, Penske, and Moderna trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . The Opportunity As Simpplr evolves, we are seeking individuals who can support our post-implementation team in delivering high-quality solutions to our customers. Simpplr is seeking to hire an experienced engineer to work with customers during select post-launch engagements to evaluate, improve, and provide guidance and troubleshooting for any technical issues encountered, including configurations, integration to external storage, custom app tiles, SSO, and other 3rd party applications. You will have extensive experience with AWS and applications built upon the AWS platform. Ideally, you will have a professional services background and experience in systems integration. This role will appeal to individuals who have a background in integration and are interested in a fast-paced, high-growth SaaS company. Customers will look to you to provide technical guidance and direction. Communication skills and the ability to empathize with customers is extremely important. You will be a member of a growing team, but you should be a self-starter who assumes responsibility and accountability to provide world-class service to Simpplr customers. Hands-on experience is a must for this role. What makes you a good fit: You lead with empathy, stay grounded in humility, and bring a sense of humor that helps build trust and connection. You re a natural leader who brings clarity to chaos, listens to understand, and keeps teams focused. You anticipate needs before they re voiced, solve problems proactively, and care deeply about delivering an exceptional customer experience. Seeing others succeed brings you genuine joy. You enjoy working in a supportive environment, value and seek out help from others, and are both confident and humble. Your Job Responsibilities What you will be doing Function as the project technical SME for customer onboarding to the Simpplr platform Research, troubleshoot and diagnose technical issues experienced by Simpplr customers during implementation with minimal oversight Leverage your API experience to diagram and build connections between multiple systems and endpoints Promptly escalate unresolved issues to appropriate internal teams Work with internal Engineering and Product Management teams in resolution of issues and providing input on product enhancements Logging and responding to issues using appropriate management tools (Jira and Zendesk) Build positive and empathetic relations with customers Contribute to Simpplr efforts to maintain a high Net Promoter Score (NPS) on implementation Provide prompt and accurate feedback to customers Provide advice and guidance to customers in the use of Simpplr features and functions for the development of Customer built custom integrations Author custom scripts and/or one off programs to facilitate Customer onboarding to the Simpplr platform Support migration of customers legacy content into Simpplr Serve as a trusted advisor by providing recommendations and sharing best practices Your Skillset What makes you a great fit for the team 7+ years in SaaS professional services 3+ years experience onboarding customers to SaaS platforms in a customer facing, technical role Experience working with AWS services 5+ years experience implementing integrations between applications via API s Proven ability to clearly document and communicate technical concepts to both technical and non-technical audiences, including but not limited to C-Level personnel Experience migrating data between cloud platforms and/or from on-prem platforms to cloud platforms Solid working knowledge of REST API, APEX, JS, CSS, HTML, JSON. XML, SAML Experienced with SSO (i.e OKTA, AD). SSO Certification is desired but not required Experienced in using SaaS-based project tools (Jira, Zendesk, Teamwork) Working knowledge of file management solutions such as SharePoint, Box, DropBox Ability to handle multiple, complex projects simultaneously with minimal supervision Security Certification desired but not required Other great things about you You are a customer-focused technical expert who is responsible for executing and delivering our customer success offering. You are technically competent, business-oriented, and highly customer-centric You can easily communicate complex technical concepts to non-technical users Specifically looking to join an early start-up: for the opportunity and the culture Enjoy helping customers with detailed product questions but also like to strategize with customers on big picture solutions You have a good energy that contributes to a positive work environment and a great customer experience Like to multi-task and can switch gears between different types of customers and different type of activities You proactively implement/execute on new ideas when you see something can be improved or created You enjoy working with different functional groups both internally and externally as you can appreciate each role and bring different perspectives into your discussions Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.