Experience: 8 - 15 Yrs
We are seeking a highly skilled
ERP Specialist
with hands-on experience in
Epicor Eclipse
to support and enhance our ERP systems. The successful candidate will analyze business needs, develop and implement customized ERP solutions, and ensure seamless integration with existing technologies. This role will also focus on
troubleshooting
,
SQL scripting
,
data visualization via Power BI
, and collaboration with third-party vendors and internal teams to continuously improve business processes.
Key Responsibilities
- Maintain and support the Epicor Eclipse ERP system, ensuring optimal performance and user satisfaction.
- Analyze business processes and identify opportunities for process improvement using Lean techniques.
- Collaborate with senior management and IT staff to gather requirements and translate them into ERP solutions.
- Design, develop, and deploy customized ERP programs, reports, and scripts using SQL, and configure ERP applications accordingly.
- Troubleshoot and resolve ERP-related issues, including integration, data discrepancies, and system errors.
- Act as a liaison between the company and third-party vendors for system enhancements and integration projects.
- Utilize Power BI to develop dashboards and reports that provide insights into business performance and system usage.
- Provide technical support to end-users, including incident management using a ticketing system (e.g., ServiceNow, JIRA, Zendesk).
- Deliver training to staff on new ERP features, workflows, and best practices.
- Maintain comprehensive documentation of processes, configurations, and customizations.
- Monitor and evaluate new ERP upgrades and third-party tools to assess fit and implementation feasibility.
- Ensure compliance with company policies and relevant industry regulations.
Required Qualifications
- Bachelor's degree in Information Systems, Computer Science, Business, or related field.
- 3+ years of experience in an ERP specialist or business systems analyst role, with a strong focus on Epicor Eclipse.
- Strong proficiency in SQL (queries, scripts, stored procedures).
- Experience with Power BI or similar BI tools for dashboard/report development.
- Familiarity with ticketing systems (e.g., ServiceNow, JIRA, Zendesk) and support workflows.
- Proven troubleshooting and problem-solving skills across ERP and business application environments.
- Excellent communication and stakeholder management abilities.
- Experience working with third-party vendors and integration tools.
Preferred Skills
- Knowledge of API integrations, Eclipse scripting, or custom Eclipse modules.
- Lean/Six Sigma certification or experience with process optimization methodologies.
- Experience in a distribution, manufacturing, or supply chain environment.
Skills: api integrations,epicor,sql,epicor eclipse,integration,eclipse,jira,erp consultant,troubleshooting,incident management,power bi,lean techniques