Enterprise Solutions Sr Manager

Overview

Responsibilities

• Create detailed delivery plans taking into consideration various aspects of implementation including but not limited to discovery, design, implementation, system integration testing, uat, production readiness and cut over.
• Ensure institutionalization of Salesforce best practice delivery processes for governing development, design, deployment and release management activities.
• Proactively monitor and mitigate RAID (Risks, Assumptions, Issues, Dependencies)
• Ensure timely Status reporting of the tasks completed by team as per agreed schedule and budget
• Ensure compliance with internal PepsiCo policies while executing the project with particular attention to timely Field Glass updates, SPM Updates, Data Controls Implementation, Security related processes and Financial Reconciliation.
• Support new demand shaping activities by providing point of view on how Salesforce can be best leveraged to address business needs
• Contribute to capability building activities by enabling re-usable assets that empower our stakeholders to maximize business value using the breadth of the Salesforce solutions available, also harvesting knowledge from existing implementations.
• Evangelize and educate internal stakeholders about Salesforce technology (e.g. CoPs, Workshops, or Conferences).
  

Qualifications

• Bachelor’s degree in information technology, Computer Science, MIS, Business, or similar field.
• 17 to 25 years of overall IT experience with a demonstrated track record of complex project delivery in a large enterprise.
• Atleast 4 years of experience in the Consumer Digital Marketing space with exposure to direct multi-channel consumer campaigns
• Atleast 3+ years of experience with Salesforce.com especially in Marketing Cloud (SFMC) which includes prior experience managing technology development for marketing campaigns across Salesforce Marketing Cloud and CDP/Data Cloud.
• Business acumen and technical expertise while scoping and driving the creation of digital solutions encompassing email/sms/social campaigns, reporting, and data integration.
• Good communication and interpersonal skills with the ability to conceptualize and communicate highly technical concepts to technical and non-technical audiences with simplicity.
• Good leadership and influence skills - ability to align stakeholders on key project matters to help meet project and program objectives
• Good problem solving skills, familiarity with deployment process and tools
• Agile delivery experience.
  

Preferred

• Experience implementing AgentForce
• Active Salesforce Certification (in one of the Marketing Clouds)
• Experience with Marketing Cloud Personalization (MCP)