Engineer I, Field Service

Required Experiences

Qualification:

he responsibilities encompass a wide range of tasks related to Driving ground technician team for maintaining, troubleshooting, and repairing DC Hall Thermal equipment’s OR HVAC Equipments.

Typical Roles And Responsibilities In Detail…

• Franchisee/Vendor Monitoring & Evaluate frequently for Safety, PM, Break-fix, Training, etc… and ensuring optimal equipment performance through continuous monitoring and driving of Franchise/ground technicians’ team
• Routine Inspections and Preventive Maintenance: Conducting regular inspections of machinery and equipment to identify potential issues and proactively perform maintenance tasks, such as lubrication, adjustments, and replacing worn-out components.
• Troubleshooting and Diagnostics: Diagnosing and resolving mechanical issues and malfunctions promptly to minimize downtime and ensure continuous operation. This involves using specialized diagnostic tools and applying their in-depth knowledge of mechanical systems.
• Repairs and Replacements: Performing necessary repairs and replacing defective parts or components to restore equipment to optimal working order.
• Optimizing maintenance processes
• Implementing Maintenance and Break-fix Strategies: Explore continuous improvements in refining maintenance strategies, procedures, and protocols to ensure efficient and effective equipment upkeep. This includes establishing preventive maintenance schedules and procedures coordinating with colleagues and back-office team.
• Utilizing Maintenance Management Systems: Employing Computerized Maintenance Management Systems (CMMS/CMS) OR similar tool as FMS to oversee routine maintenance tasks, track work orders, manage spare parts inventory, and analyze performance data.
• Improving Efficiency and Reliability: Working to enhance the reliability and efficiency of equipment and systems, thereby reducing costly breakdowns, and optimizing production processes.
• Effective communication, Collaboration and safety, Teamwork and Communication as Collaborating effectively with…
• Customers Facility teams and our ground team to ensure on time PM and Break-fix within the agreed SLA and sharing required reports, details through E-mail communications.
• Internal other team members, such as Project team, and other engineers, to minimize disruptions, and ensure smooth workflow such as Projects to Service HOTO, Service Operations as PM/Break-fix, Training for Technicians and O&M team, etc…
• Branch and HO Back-Office, Our Spares warehouse (DHL) to ensure replenish of inventory spares, on time delivery to site, etc…
• Service-sales operation Team members as share required unit healthiness reports, PM reports, etc…
• Safety Compliance and following company process: Adhering to strict Company process, health and safety regulations and industry standards during all the site activities. This includes staying updated on safety protocols, using proper protective equipment, and promoting a safety-first culture to ground force team.
• Training and Guidance: Providing guidance and training to junior maintenance staff on equipment operation, maintenance procedures, and safety protocols.
• Other responsibilities
• Supporting for Project team as whenever required: Assisting project activities at site in the installation and commissioning of new equipment, including performing initial testing and optimization procedures i.e: ISAT, SOO, Failure scenario testing, etc…
• Regular audits through PM/Break-fix site visitto ensure quality of work and ensure applicable safety norms followed, etc…
• Regular sites visit to meet Customers Facility team to gets their feedback to improve service support and try to fulfill their service support expectations.
  

About The Team