Engagement Manager

Banks and NBFC

Retail & MSME Banking

• Business Strategy & Transformation

• Customer experience

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  Digital transformation

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• Product innovation, etc

Proven experience in Lending, especially with the focus on loan origination, customer relationship management and collections, with demonstrated capability to lead and execute large transformation programs including implementation of application and systems in this area.

Should have executed engagements in Agile with hands on experience in Jira or similar tool. Prior exposure to salesforce is a plus.

Demonstrated capability to drive projects and direct teams for their timely execution, and manage project timelines, deliverables, and team members to ensure high-quality outcomes.

Collaborate with client stakeholders including CXOs, business heads, and operations teams.

Help create POVs with latest trends in the market and development in FS ecosystem and technology

Contribute to business development initiatives, RFPs, proposals, and thought leadership.

Collaborate with different internal and external stakeholders to execute projects, assignments etc.

Demonstrated experience in data analysis and reporting

Detailed knowledge of all Microsoft Office products, i.e. Word, Excel, Power Point, Visio etc.

Change and Transformation environment

Strong listening, problem solving, analytical skills and excellent communication skills (both spoken and written English)

Preferred candidates from Tier-1 colleges and B-Schools.

Excellent communication, organization, prioritization, and documentation skills

Must be a self-starter and a team player with prior experience in working in cross-functional teams.