Ecommerce Specialist

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Job Opening – Ecommerce Executive

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Role Overview

Ecommerce Executive

Key Responsibilities

1. Ecommerce Management

• Develop and implement strategies to increase online sales, website traffic, and visibility.
• Execute promotional campaigns and seasonal offers to drive conversions.

2. Product Listings & Content Management

• Upload and update product information, including descriptions, images, specifications, and pricing.
• Ensure product catalog accuracy across all ecommerce channels.

3. Customer Interaction & Order Management

• Handle customer queries and provide prompt resolutions for order-related issues.
• Maintain strong relationships with clients to improve customer satisfaction and repeat business.

4. Sales Tracking & Reporting

• Monitor daily sales performance and ecommerce KPIs.
• Prepare regular reports and dashboards for management review.

5. Market Research & Competitor Analysis

• Track competitor activities, pricing trends, and industry best practices.
• Recommend improvements to strengthen the company’s online presence.

6. Team Collaboration

• Work closely with marketing, logistics, and customer service teams to ensure seamless ecommerce operations.
• Support cross-functional initiatives for business growth.

Required Skills & Competencies

• Proven experience (2+ years) in ecommerce platforms management
• Strong knowledge of product listing, catalog management, and order processing.
• Good communication and problem-solving skills for customer handling.
• Ability to analyze sales data and prepare performance reports.
• Proficiency in MS Excel, Google Sheets, and ecommerce tools.
• Detail-oriented, proactive, and able to work independently.

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Job Types: Full-time, Permanent