Posted:4 days ago|
Platform:
On-site
Full Time
modules. The ideal candidate should possess a strong background in ServiceNow platform
development, third-party integrations using REST/SOAP, and excellent understanding of
customer support workflows.
Account Management, Customer Portals, and Virtual Agent.
Knowledge Management, SLAs, and Workflows.
∙Work closely with customer stakeholders to understand business processes and deliver
scalable solutions.
∙Build reusable, scalable integration solutions across various systems (e.g., Salesforce,
SAP CRM, external ticketing tools).
∙Manage data flows, authentication (OAuth 2.0, Basic Auth), error handling, and
performance optimization for integrations.
daily standups.
regression coverage.
∙Ability to work independently and in a collaborative Agile environment
∙Excellent communication skills (verbal and written)
Auroedge Private Limited
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