Ecommerce Manager

About Us:

Location:

Working Model:

Days:

Timings:

Budget:

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Role Overview:

Key Responsibilities

Website Management

• Oversee product listings, pricing, and catalog updates on Shopify and other D2C platforms.
• Ensure content accuracy, site hygiene, and a user experience optimized for conversion.
• Work closely with design and tech teams to improve site structure, speed, and functionality.

Marketplace Operations

• Lead daily operations across platforms like Amazon, Nykaa, and Myntra.
• Manage listings, promotions, and brand visibility in collaboration with category teams.
• Ensure seamless order processing, return handling, and rating/review optimization.

Performance & Analytics

• Coordinate with internal or external media teams to run ROI-focused paid campaigns.
• Track and analyze KPIs such as traffic, conversions, CAC, ROAS, and GMV.
• Leverage insights to optimize marketing strategies and product placements.

Inventory & Coordination

• Align with supply chain and warehouse teams to monitor stock availability and returns.
• Contribute to accurate demand planning based on trends and performance data.

Customer Experience

• Monitor customer reviews and platform feedback; work with CX teams to resolve product or order-related issues.
• Identify insights to improve experience and reduce friction across channels.

Promotions & Campaigns

• Plan and execute digital sale events, seasonal offers, and influencer-led drops.
• Collaborate with cross-functional teams to develop product bundles, discount strategies, and promotional calendars.

Requirements

• 3-5 years of experience in e-commerce (D2C and/or marketplaces).
• Strong understanding of Excel, Google Analytics, and ad dashboards (Meta/Google).
• Proficient with tools such as Shopify, Unicommerce, and Amazon Seller Central.
• Strong analytical skills, attention to detail, and a structured, execution-focused approach.
• Ability to work cross-functionally in a fast-paced, high-growth environment.

Preferred Qualities

• Self-starter with a strong sense of ownership.
• Excellent communication and coordination skills.
• Passionate about digital commerce, beauty industry trends, and market competition.