Ecommerce Manager

Job Title:

Location:

Reports To:

Role Purpose

eCommerce Channel Growth Manager UK & EU

Key Responsibilities

Business Ownership

• Lead portfolio performance across Amazon UK, Amazon EU marketplaces, and other regional eCommerce platforms (Boots.com, Superdrug.com, Ocado, niche beauty/wellness e-tailers).
• Own the P&L for UK & EU eCommerce channels; deliver topline growth and profitability targets.
• Develop and execute account-specific eCommerce business plans.

Brand Building & Performance Marketing

• Drive

  brand visibility and equity online

  through content optimization, ratings & reviews management, and storefront development.
• Lead

  performance marketing strategies

  on Amazon and other platforms (AMS, Sponsored Ads, DSP, Deals, Coupons, Promotions).
• Collaborate with global marketing teams to ensure digital campaigns and activations are aligned with brand positioning.

Analytics & Insights

• Leverage platform analytics (Amazon Brand Analytics, Helium10, etc.) to track performance, shopper behavior, and competitive benchmarks.
• Generate actionable insights for category growth and portfolio optimization.
• Provide management dashboards on KPIs (traffic, conversion, share of voice, sales velocity, profitability).

Operational Excellence

• Work with logistics, supply chain, and local teams to ensure

  high fill rates, on-time availability, and platform compliance

  .
• Coordinate with platform partners on demand planning, promotions, and supply alignment.
• Support pricing, margin management, and customer service excellence.

Team Leadership

• Manage and mentor one direct report responsible for analytics and logistics coordination.
• Build cross-functional alignment with regional sales, marketing, and supply chain teams.

Candidate Profile

Experience

• 58 years of experience in eCommerce channel management.
• Strong expertise in

  Amazon growth management

  (brand building + performance marketing).
• Experience with global eCommerce operations (UK/EU/US markets) strongly preferred.
• Prior FMCG, Beauty, or Consumer Healthcare eCommerce experience desirable.

Skills & Competencies

• Deep understanding of Amazon ecosystem (AMS, A+ Content, SEO, DSP, promotions).
• Strong analytical skills with ability to interpret data and drive insights-based actions.
• Proven commercial acumen with ownership of P&L or sales growth targets.
• Strong negotiation and relationship management skills with platform partners.
• Ability to work in a global matrix setup and collaborate across geographies.

Qualifications

• Bachelor's degree in Business, Marketing, or related discipline (MBA preferred).
• Proficiency in Excel, PowerPoint; familiarity with Amazon Seller/Vendor Central and eCommerce analytics tools.