As a seasoned and dynamic Director of Production Support, you will play a vital role in leading and enhancing our production support operations. Your responsibilities will include ensuring system stability, facilitating rapid issue resolution, and driving continuous service improvement for our enterprise applications. As a senior leader, you will be responsible for overseeing the end-to-end production support function, managing a team, and serving as a key liaison between operations, engineering, and executive leadership. We are particularly interested in candidates who possess strong people management skills, technical expertise, and a profound understanding of the ITIL framework. Key responsibilities for this role include leading the Production Support function, overseeing a high-performing team of 10+ engineers across various geographies and time zones. You will take charge of Incident Management, Break-Fix Operations, and Problem Management in alignment with ITIL best practices. Your role will also involve ensuring minimal disruptions to business-critical systems through proactive monitoring, rapid incident response, and analyzing production data to identify trends, recurring issues, or areas for optimization. Collaboration with cross-functional teams, such as Engineering, QA, Infrastructure, and Product, will be essential to ensure seamless issue resolution and root cause analysis. You will be expected to drive continuous improvement initiatives, automation, and operational efficiencies while managing and optimizing support SLAs, KPIs, and reporting metrics. Providing regular CxO-level reporting, dashboards, and communication on incident trends, risk mitigations, and system health will also be part of your responsibilities. In addition, fostering a culture of accountability, collaboration, and customer-centricity within the team, as well as ensuring compliance with governance and audit processes, will be crucial. The ideal candidate should have 12+ years of overall IT experience with a significant focus on Production Support leadership roles. A proven track record of building and managing large-scale support teams in high-availability, high-performance environments is required. Strong expertise in ITIL processes, particularly in Incident, Problem, and Change Management, is essential. Excellent communication skills, with the ability to interact and influence stakeholders at all levels, including CXO executives, are a must. The ability to lead teams under pressure and in fast-paced, evolving environments is also required. Experience working in a product-based company is highly preferred, and familiarity with support tools like Opsgenie, Sumologic, Jira, ServiceNow, and Dynatrace is considered a plus for this role.,
We are seeking an Application Architect for a client located in Bangalore, India. As the Application Architect, your primary responsibilities will include designing, developing, and maintaining .NET applications using C#, ASP.NET, and .NET Core. You will be responsible for conducting code reviews to ensure code quality, performance, and adherence to best practices. Collaboration with cross-functional teams, including product management, QA, and operations, is essential to deliver high-quality software solutions. Additionally, you will troubleshoot and resolve complex technical issues in a timely manner, create and maintain project documentation, and mentor junior developers to improve their skills and coding standards. The ideal candidate should have over 10 years of experience and possess strong technical skills in C#, ASP.NET, .NET Core, Web API, and Middleware. Experience with Azure Cloud Services, coding design patterns, OAuth, Single Sign-On (SSO) integrations, RESTful API development, and SQL queries and SQL Server is required. Familiarity with front-end technologies like HTML, CSS, JavaScript, and frameworks such as Angular or React is advantageous. Proficiency in database design, query optimization, microservices architecture, containerization technologies (e.g., Docker, Kubernetes), distributed systems, and messaging services (e.g., Azure Service Bus, RabbitMQ) is highly desirable. The successful candidate should hold a Bachelor's degree in Computer Science, Electrical and Computer Engineering, Software Engineering, or an equivalent field. An MS or PhD in related technical fields is highly desirable for this role.,
Job Description – Sustainable Agri Value Chain Manager Position Title: Sustainability Agri Value Chain Manager Location: Ahmedabad, India (Regional role with travel across countries) Reporting To: Group Head – Sustainability Role Overview The Sustainable Agri Value Chain Manager will serve as the central sustainability lead across all agricultural commodities in Africa. This role will coordinate with country-level sustainability managers to ensure compliance, traceability, and sustainability documentation are consistently maintained. A key focus of the role will be ensuring readiness and compliance with the EU Deforestation Regulation (EUDR) and similar global standards. The manager will also oversee sustainability budgets, drive cost optimization, and work closely with procurement and sales teams to ensure that sourcing, trading, and customer documentation align with international regulations and sustainability commitments. Key Responsibilities Central Coordination Act as the central sustainability lead for all agri-commodities across Africa. Coordinate with country-level sustainability, sales, and procurement teams to align strategies, targets, and reporting frameworks. Standardize and centralize sustainability processes, tools, and reporting across all commodities. Sustainability Compliance & Documentation Ensure full compliance with regulatory and customer requirements, with a strong emphasis on EUDR compliance . Maintain up-to-date documentation on traceability, supplier information, certifications, and country-specific compliance. Equip procurement and sales teams with accurate and current EUDR-aligned documentation to meet customer and legal expectations. Budgeting & Cost Optimization Manage sustainability budgets across countries and commodity verticals. Drive efficient budget planning and tracking while identifying cost optimization opportunities without compromising sustainability impact or compliance. Cross-Functional Liaison Collaborate with procurement teams to ensure sustainable sourcing and supplier compliance with traceability standards and EUDR. Support sales teams by providing accurate and EUDR-compliant documentation to enhance transparency and customer trust. Enable trading teams with the traceability data necessary to navigate market requirements and boost market access. Monitoring, Reporting & Stakeholder Engagement Consolidate and analyze sustainability reports from country teams to create a regional sustainability performance overview. Monitor initiative progress and report against key performance indicators (KPIs). Engage proactively with external stakeholders including regulators (especially related to EUDR), certification bodies, NGOs, and industry associations . Facilitate supplier engagement and capacity-building initiatives to support sustainability compliance, including EUDR readiness. Qualifications & Skills Master’s degree in Agriculture, Sustainability, Supply Chain Management, Business, or related field. 7–10 years’ experience in sustainability management within agri-commodities (e.g., cocoa, coffee, cashew, grains). Proven expertise in EUDR implementation, traceability systems, and certification schemes. Experience coordinating multi-country teams and managing cross-functional sustainability projects. Strong budgeting and financial tracking experience. Excellent communication, negotiation, and stakeholder management skills. Willingness to travel extensively across African regions and work across diverse cultural contexts. Core Competencies Strategic thinking with strong leadership and coordination capabilities. High attention to detail in compliance tracking and documentation. Collaborative, solutions-oriented approach. Strong ethical grounding and a commitment to sustainability values. Ability to anticipate and adapt to evolving regulatory landscapes, particularly EUDR and associated global frameworks .
Finance Controller Job Description . Role: Finance Controller – Asia | FMCG Location: Mumbai Job Purpose This strategic finance leadership role is responsible for overseeing the financial management of the Asia business vertical, encompassing operations in India, Bangladesh, and Singapore. The Finance Controller will lead a regional finance team and play a pivotal role in driving financial planning and budgeting, management reporting, treasury, cost control, and internal financial governance. With operations spanning multiple geographies and sectors—including commercial and agricultural commodity processing—the role demands close partnership with regional business teams to provide actionable financial insights, support strategic initiatives, and lead transformation projects such as systems implementations and process improvements. Key Responsibilities Financial Planning & Budgeting Lead annual budgeting and periodic forecasting cycles across the Asia region Monitor and analyze budget variances, ensuring proactive corrective action through collaboration with regional stakeholders Deliver financial insights that support strategic planning and profitable growth Financial Reporting & Analysis Oversee accurate and timely preparation of monthly, quarterly, and annual financial statements in compliance with applicable accounting standards Deliver high-quality financial analysis to guide commercial and operational decisions Lead financial consolidation and regional reporting, ensuring alignment with business vertical standards Treasury & Working Capital Management Manage cash flow, working capital optimization, and funding strategies across the region Collaborate with global and regional teams to handle banking relationships and financing structures Oversee currency risk management and ensure adherence to treasury policies and best practices Financial Operations & Internal Controls Implement and maintain strong internal control systems aligned with corporate governance and regulatory requirements Manage internal and external audits, ensuring compliance and operational efficiency Work cross-functionally to identify, assess, and mitigate financial and operational risks Team Leadership & Development Build and lead a high-performing regional finance team Partner with HR to define optimal organizational structure, support upskilling, and foster succession planning Promote a culture of accountability, collaboration, and continuous improvement Candidate Profile Chartered Accountant with at least 12 years of progressive experience in finance leadership roles within manufacturing and/or international operations in the APAC region Experience in agriculture or commodity trading industries is a plus Proven expertise in treasury management across India and other Asian markets; familiarity with audits and taxation is advantageous Strong working knowledge of ERP systems such as SAP / Hyperion; advanced Excel skills for offline analytics and reporting Excellent communication and analytical skills, with the ability to provide strategic financial guidance in a dynamic, fast-paced business environment Demonstrated leadership capabilities with a focus on building lean, effective teams and developing future finance leaders
The Sustainable Agri Value Chain Manager will play a crucial role as the central sustainability lead for all agricultural commodities across Africa. In this position, you will collaborate with country-level sustainability managers to ensure consistent maintenance of compliance, traceability, and sustainability documentation. A primary focus of your responsibilities will involve ensuring preparedness and adherence to the EU Deforestation Regulation (EUDR) and other global standards. Additionally, you will oversee sustainability budgets, drive cost optimization initiatives, and closely partner with procurement and sales teams to ensure alignment with international regulations and sustainability commitments. Your key responsibilities will include acting as the central sustainability lead for all agri-commodities across Africa, coordinating with country-level sustainability, sales, and procurement teams to harmonize strategies, targets, and reporting frameworks, and standardizing sustainability processes, tools, and reporting across all commodities. You will be responsible for ensuring full compliance with regulatory and customer requirements, particularly focusing on EUDR compliance, maintaining updated documentation on traceability, supplier information, certifications, and country-specific compliance, and equipping procurement and sales teams with accurate and current EUDR-aligned documentation. Furthermore, you will manage sustainability budgets across countries and commodity verticals, drive efficient budget planning and tracking, identify opportunities for cost optimization, and liaise with procurement teams to ensure sustainable sourcing and supplier compliance with traceability standards and EUDR. In addition, you will collaborate with sales teams to provide accurate and EUDR-compliant documentation, support trading teams with necessary traceability data, consolidate and analyze sustainability reports from country teams, monitor initiative progress, engage with external stakeholders, and facilitate supplier engagement and capacity-building initiatives. The ideal candidate for this role should possess a master's degree in Agriculture, Sustainability, Supply Chain Management, Business, or a related field, along with 7-10 years of experience in sustainability management within agri-commodities. You should have proven expertise in EUDR implementation, traceability systems, and certification schemes, experience in coordinating multi-country teams, and managing cross-functional sustainability projects. Strong budgeting and financial tracking experience, excellent communication, negotiation, and stakeholder management skills, willingness to travel extensively across African regions, and core competencies such as strategic thinking, attention to detail, collaborative approach, ethical grounding, and adaptability to evolving regulatory landscapes are essential for this role.,
As a seasoned and dynamic Director of Production Support, you will play a vital role in leading and enhancing our production support operations. Your responsibilities will include ensuring system stability, facilitating rapid issue resolution, and driving continuous service improvement for our enterprise applications. As a senior leader, you will be responsible for overseeing the end-to-end production support function, managing a team, and serving as a key liaison between operations, engineering, and executive leadership. We are particularly interested in candidates who possess strong people management skills, technical expertise, and a profound understanding of the ITIL framework. Key responsibilities for this role include: - Leading the Production Support function, overseeing a high-performing team of 10+ engineers across various geographies and time zones. - Taking charge of Incident Management, Break-Fix Operations, and Problem Management in alignment with ITIL best practices. - Ensuring minimal disruptions to business-critical systems through proactive monitoring, rapid incident response, and analyzing production data to identify trends, recurring issues, or areas for optimization. Collaboration with cross-functional teams, such as Engineering, QA, Infrastructure, and Product, will be essential to ensure seamless issue resolution and root cause analysis. You will be expected to drive continuous improvement initiatives, automation, and operational efficiencies while managing and optimizing support SLAs, KPIs, and reporting metrics. Providing regular CxO-level reporting, dashboards, and communication on incident trends, risk mitigations, and system health will also be part of your responsibilities. In addition, fostering a culture of accountability, collaboration, and customer-centricity within the team, as well as ensuring compliance with governance and audit processes, will be crucial. The ideal candidate should have 12+ years of overall IT experience with a significant focus on Production Support leadership roles. A proven track record of building and managing large-scale support teams in high-availability, high-performance environments is required. Strong expertise in ITIL processes, particularly in Incident, Problem, and Change Management, is essential. Excellent communication skills, with the ability to interact and influence stakeholders at all levels, including CXO executives, are a must. The ability to lead teams under pressure and in fast-paced, evolving environments is also required. Experience working in a product-based company is highly preferred, and familiarity with support tools like Opsgenie, Sumologic, Jira, ServiceNow, and Dynatrace is considered a plus for this role.,
Job Description Role Title: eCommerce Channel Growth Manager – UK & EU Business Unit: International Consumer Goods Company Location: Delhi NCR, India Role Purpose The eCommerce Channel Growth Manager – UK & EU will be responsible for driving the company’s online business across the UK and European markets. Operating from the Global eCommerce Excellence Centre in India, this role will serve as the end-to-end business owner for eCommerce performance in these regions—with a focus on Amazon and other key regional platforms. The scope includes strategy execution, digital marketing, commercial performance, content management, and operational efficiency. Key Responsibilities Business Ownership Manage and grow the online business across Amazon UK, Amazon EU, and other relevant eCommerce platforms (e.g., large retailers, niche digital channels). Own the P&L for the eCommerce channel in UK & EU; drive revenue and profitability targets. Develop and implement market-specific online growth strategies and execution plans. Digital Marketing & Brand Visibility Lead initiatives to enhance product visibility and brand equity through optimized content, customer reviews, and curated brand storefronts. Drive performance marketing campaigns across platforms (e.g., Sponsored Ads, Display, Promotions, Deals). Coordinate with global marketing teams to ensure brand messaging and digital initiatives are consistent and effective. Analytics & Insights Utilize eCommerce analytics tools (e.g., Amazon Brand Analytics, Helium10) to track performance, understand shopper behavior, and benchmark against competitors. Provide regular business reports and insights across key metrics such as traffic, conversion, profitability, and market share. Use data to drive category expansion and portfolio improvements. Operational Excellence Collaborate with supply chain and logistics teams to maintain high product availability, timely fulfillment, and compliance with platform standards. Align with channel partners on forecasts, promotional planning, and demand-supply coordination. Support pricing strategy, margin optimization, and customer experience excellence. Team & Cross-functional Collaboration Lead and mentor one team member focused on analytics and operational coordination. Work closely with regional sales, supply chain, and marketing teams to align business goals and streamline execution. Candidate Profile Experience 5–8 years of experience managing eCommerce channels, preferably in consumer goods or related sectors. Proven expertise in growing business on Amazon (both brand building and paid media). Experience with international eCommerce operations, particularly in the UK and Europe, is highly desirable. Prior exposure to FMCG, beauty, wellness, or healthcare product categories is a plus. Skills & Competencies Deep knowledge of the Amazon ecosystem (AMS, SEO, Promotions, Display Advertising). Strong analytical and data interpretation skills with a focus on performance improvement. Commercial acumen with a track record of achieving sales and profitability goals. Excellent communication, negotiation, and stakeholder management capabilities. Ability to navigate cross-functional global teams and drive collaboration. Qualifications Bachelor’s degree in Business, Marketing, or related fields (MBA preferred). Proficient in Excel and PowerPoint; experience with Amazon Seller/Vendor Central and analytics tools is essential.
Position Title: Treasury Operations Analyst Location: Bangalore, India Department: Treasury / Finance Role Overview This position plays a key role in supporting the treasury function by managing bank interactions, overseeing loan and trade finance structures, and ensuring seamless execution of treasury strategies. The ideal candidate will work closely with internal stakeholders and back-office teams to ensure operational efficiency and compliance in treasury activities. Key Responsibilities Bank Coordination & Trade Finance Coordinate trade facility drawdowns in collaboration with Operations, Business, Central Treasury, and Finance teams. Liaise with banks for facility documentation, renewals, and transitions between unsecured and secured structures. Ensure all trade finance transactions comply with documentary and regulatory requirements. Assist in covenant compliance and maintain strong working relationships with financial institutions. Treasury Operations Collaborate with the back office to manage daily liquidity requirements. Ensure accurate recognition and accounting of trade finance facilities in financial statements. Monitor debt schedules and support initiatives related to refinancing and capital structure optimization. Track and manage cash balances, ensuring funds are efficiently invested (deposits, mutual funds, etc.) or repatriated as necessary. Stakeholder Engagement Coordinate with internal departments (Finance, Business Controllers, Operations) for data gathering, documentation, and reporting. Support treasury meetings and contribute to funding decisions with consolidated data insights. Systems & Process Optimization Assist in the implementation and optimization of Treasury Management Systems (e.g., Kyriba) and banking structures. Identify and recommend process improvements to drive operational efficiency within the treasury function. Qualifications & Experience 710 years of experience in treasury operations, with strong exposure to trade finance and banking relationships. Proven experience in managing loan structures, liquidity operations, and financial compliance. Strong understanding of trade finance instruments and corporate treasury functions. Proficient in ERP and TMS platforms (e.g., Kyriba) as well as core banking systems. Excellent communication and stakeholder management skills. Strategic mindset combined with the ability to execute operational responsibilities effectively.
As an Application Architect for our client based in Bangalore, India, your role involves the following responsibilities: - Application Development: Design, develop, and maintain .NET applications using C#, ASP.NET, and .NET Core. - Code Review: Conduct code reviews to ensure code quality, performance, and adherence to best practices. - Collaboration: Work closely with cross-functional teams including product management, QA, and operations to deliver high-quality software solutions. - Troubleshooting: Identify, troubleshoot, and resolve complex technical issues in a timely manner. - Documentation: Create and maintain comprehensive project documentation. - Mentorship: Mentor junior developers and provide guidance to improve their skills and coding standards. In terms of technical skills, you should be proficient in C#, ASP.NET, .NET Core, Web API, and Middleware. It is important to have strong experience with Azure Cloud Services such as Azure App Service, Azure Functions, and Azure Storage. An in-depth understanding of coding design patterns and best practices is essential. Experience with OAuth and Single Sign-On (SSO) integrations is also required. Good knowledge of RESTful API development and integration is expected. Familiarity with front-end technologies like HTML, CSS, JavaScript, and frameworks such as Angular or React would be a plus. Additionally, proficiency in SQL queries and SQL Server, including experience in database design and query optimization, is necessary. Familiarity with microservices architecture and containerization technologies like Docker and Kubernetes is advantageous. Experience with distributed systems and messaging services such as Azure Service Bus and RabbitMQ is highly desirable. For this role, a Bachelor's degree in computer science, Electrical and Computer Engineering, Software Engineering, or an equivalent field is required. An MS or PhD in related technical fields would be very desirable.,
Job Description Job Description – Senior Python Developer Remote - India Summary We are seeking an experienced Senior Python Developer to enhance and maintain the core backend APIs that support our high-volume online ordering systems, mobile applications, and in-store kiosks. This role requires deep technical expertise, strong SQL proficiency, and the ability to work within a large, mature codebase. You will play a key role in system modernization, performance optimization, and feature expansion across multiple customer-facing platforms. Roles & Responsibilities API Development & Integration: Design, build, and document REST API endpoints using Flask and OpenAPI , and manage integrations with internal and external third-party systems (payments, loyalty, CRM, etc.). Performance Optimization: Identify performance issues and implement solutions using tools such as Datadog APM , advanced SQL tuning, indexing, caching mechanisms (e.g., Redis ), and other optimization techniques. Database & Core Logic: Work directly with MySQL , writing and optimizing complex custom SQL queries across a large schema with hundreds of tables—without relying on ORMs. System Modernization: Refactor legacy components within a 10-year-old codebase to improve scalability, maintainability, and performance. Quality Assurance: Enhance and expand the automated testing suite to ensure reliability, stability, and overall code quality. Problem Solving: Investigate and resolve complex bugs across multiple interconnected services. Feature Development: Build and deploy new backend functionalities that directly support and extend features across consumer-facing applications. Education Bachelor’s degree in Computer Science , Engineering , or a related field, or equivalent professional experience. Experience 5+ years of professional Python development experience. Strong background working within large, established, and complex codebases. Prior experience with high-performance, consumer-facing applications—preferably in e-commerce, retail, or restaurant technology . Skills Core Technical Skills: Expert-level Python development (Flask preferred; Django acceptable). Deep SQL expertise with hands-on experience writing complex, custom queries. Experience integrating with external systems such as payments, CRM, loyalty, and marketing platforms . Strong understanding of performance optimization tools and techniques. Nice-to-Have Skills: Knowledge of Celery , Redis , Docker , Linux , and AWS . Soft Skills: Excellent written and verbal communication. Strong problem-solving skills and ability to work independently with minimal supervision. Ability to collaborate and be available until 5 p.m. US Eastern Time . Work Environment Fully remote role; candidates must have a stable and reliable work-from-home setup.
Job Description Senior Prompt Engineer — Data Science & Quality Analysis Remote | US Shift We are building advanced Voice AI systems for some of the largest restaurant and retail brands in the U.S., including several in the top 10. Our AI solutions are already live in production, delivering over 80% accuracy and powering real customer interactions daily. With a $1B market opportunity ahead, this is a pivotal moment to join the team and shape AI products used by thousands of staff and consumers. Be part of a fast-scaling environment where cutting-edge LLM innovation meets real-world business impact .Essential Job Function sDesign, test, and optimize LLM prompts for conversational AI, text classification, and structured data extraction .Build evaluation pipelines to analyze prompt performance using metrics, human-in-the-loop feedback, and business KPIs .Run prompt experiments and regression testing to ensure performance stability, accuracy, and safety as models evolve .Collaborate with ML, Product, and Operations teams to translate business needs into scalable prompt-engineering strategies that improve accuracy, efficiency, and real-world usability .Use Python/SQL to inspect outputs, detect anomalies, and automate quality-check workflows .Document best practices and contribute to internal frameworks for prompt evaluation and continuous improvement .Communicate insights to technical and non-technical stakeholders, driving measurable improvements in product quality and performance .Requirement sB.S. or higher in Data Science, Computer Science, Engineering, Linguistics, Philosophy, Cognitive Science, or related fields .5+ years of relevant experience with a B.S. degree, or 3+ years with a Master’s degree .Strong proficiency in Python for automation, evaluation, and experimentation within LLM workflows .Proven experience in prompt engineering and working with LLMs (GPT-4, Claude, Gemini, LLaMA, etc.) for text generation, reasoning, and structured data extraction .Proficiency in Python and SQL for data analysis, evaluation scripting, and workflow automation .Strong background in A/B testing, statistical analysis, and performance metric design for continuous optimization .Familiarity with prompt-evaluation tools such as LangFuse, Galileo, and Weights & Biases for experiment management and regression testing .Deep understanding of advanced prompting techniques including few-shot prompting, reasoning-based prompting, multi-turn dialogue design, agentic orchestration, and DSPy/AdaFlow-style programmatic prompting .Experience applying CO-STAR and TIDD-EC! prompting frameworks for structured reasoning, instruction design, and context control in production environments .Excellent requirement-elicitation and communication skills .Analytical, process-driven mindset focused on optimizing model behavior, data quality, and operational workflows .Research experience in language models, prompt engineering, or LLM-based systems is a plus .Familiarity with LLM architectures, embeddings, and fine-tuning techniques preferred .Experience with LLM red-teaming, adversarial evaluation, or safety testing is a plus .Must be flexible to work US hours until at least 5 PM EST and must have a personal system/work setup suitable for remote work .