As a seasoned and dynamic Director of Production Support, you will play a vital role in leading and enhancing our production support operations. Your responsibilities will include ensuring system stability, facilitating rapid issue resolution, and driving continuous service improvement for our enterprise applications. As a senior leader, you will be responsible for overseeing the end-to-end production support function, managing a team, and serving as a key liaison between operations, engineering, and executive leadership. We are particularly interested in candidates who possess strong people management skills, technical expertise, and a profound understanding of the ITIL framework. Key responsibilities for this role include leading the Production Support function, overseeing a high-performing team of 10+ engineers across various geographies and time zones. You will take charge of Incident Management, Break-Fix Operations, and Problem Management in alignment with ITIL best practices. Your role will also involve ensuring minimal disruptions to business-critical systems through proactive monitoring, rapid incident response, and analyzing production data to identify trends, recurring issues, or areas for optimization. Collaboration with cross-functional teams, such as Engineering, QA, Infrastructure, and Product, will be essential to ensure seamless issue resolution and root cause analysis. You will be expected to drive continuous improvement initiatives, automation, and operational efficiencies while managing and optimizing support SLAs, KPIs, and reporting metrics. Providing regular CxO-level reporting, dashboards, and communication on incident trends, risk mitigations, and system health will also be part of your responsibilities. In addition, fostering a culture of accountability, collaboration, and customer-centricity within the team, as well as ensuring compliance with governance and audit processes, will be crucial. The ideal candidate should have 12+ years of overall IT experience with a significant focus on Production Support leadership roles. A proven track record of building and managing large-scale support teams in high-availability, high-performance environments is required. Strong expertise in ITIL processes, particularly in Incident, Problem, and Change Management, is essential. Excellent communication skills, with the ability to interact and influence stakeholders at all levels, including CXO executives, are a must. The ability to lead teams under pressure and in fast-paced, evolving environments is also required. Experience working in a product-based company is highly preferred, and familiarity with support tools like Opsgenie, Sumologic, Jira, ServiceNow, and Dynatrace is considered a plus for this role.,
We are seeking an Application Architect for a client located in Bangalore, India. As the Application Architect, your primary responsibilities will include designing, developing, and maintaining .NET applications using C#, ASP.NET, and .NET Core. You will be responsible for conducting code reviews to ensure code quality, performance, and adherence to best practices. Collaboration with cross-functional teams, including product management, QA, and operations, is essential to deliver high-quality software solutions. Additionally, you will troubleshoot and resolve complex technical issues in a timely manner, create and maintain project documentation, and mentor junior developers to improve their skills and coding standards. The ideal candidate should have over 10 years of experience and possess strong technical skills in C#, ASP.NET, .NET Core, Web API, and Middleware. Experience with Azure Cloud Services, coding design patterns, OAuth, Single Sign-On (SSO) integrations, RESTful API development, and SQL queries and SQL Server is required. Familiarity with front-end technologies like HTML, CSS, JavaScript, and frameworks such as Angular or React is advantageous. Proficiency in database design, query optimization, microservices architecture, containerization technologies (e.g., Docker, Kubernetes), distributed systems, and messaging services (e.g., Azure Service Bus, RabbitMQ) is highly desirable. The successful candidate should hold a Bachelor's degree in Computer Science, Electrical and Computer Engineering, Software Engineering, or an equivalent field. An MS or PhD in related technical fields is highly desirable for this role.,
Job Description – Sustainable Agri Value Chain Manager Position Title: Sustainability Agri Value Chain Manager Location: Ahmedabad, India (Regional role with travel across countries) Reporting To: Group Head – Sustainability Role Overview The Sustainable Agri Value Chain Manager will serve as the central sustainability lead across all agricultural commodities in Africa. This role will coordinate with country-level sustainability managers to ensure compliance, traceability, and sustainability documentation are consistently maintained. A key focus of the role will be ensuring readiness and compliance with the EU Deforestation Regulation (EUDR) and similar global standards. The manager will also oversee sustainability budgets, drive cost optimization, and work closely with procurement and sales teams to ensure that sourcing, trading, and customer documentation align with international regulations and sustainability commitments. Key Responsibilities Central Coordination Act as the central sustainability lead for all agri-commodities across Africa. Coordinate with country-level sustainability, sales, and procurement teams to align strategies, targets, and reporting frameworks. Standardize and centralize sustainability processes, tools, and reporting across all commodities. Sustainability Compliance & Documentation Ensure full compliance with regulatory and customer requirements, with a strong emphasis on EUDR compliance . Maintain up-to-date documentation on traceability, supplier information, certifications, and country-specific compliance. Equip procurement and sales teams with accurate and current EUDR-aligned documentation to meet customer and legal expectations. Budgeting & Cost Optimization Manage sustainability budgets across countries and commodity verticals. Drive efficient budget planning and tracking while identifying cost optimization opportunities without compromising sustainability impact or compliance. Cross-Functional Liaison Collaborate with procurement teams to ensure sustainable sourcing and supplier compliance with traceability standards and EUDR. Support sales teams by providing accurate and EUDR-compliant documentation to enhance transparency and customer trust. Enable trading teams with the traceability data necessary to navigate market requirements and boost market access. Monitoring, Reporting & Stakeholder Engagement Consolidate and analyze sustainability reports from country teams to create a regional sustainability performance overview. Monitor initiative progress and report against key performance indicators (KPIs). Engage proactively with external stakeholders including regulators (especially related to EUDR), certification bodies, NGOs, and industry associations . Facilitate supplier engagement and capacity-building initiatives to support sustainability compliance, including EUDR readiness. Qualifications & Skills Master’s degree in Agriculture, Sustainability, Supply Chain Management, Business, or related field. 7–10 years’ experience in sustainability management within agri-commodities (e.g., cocoa, coffee, cashew, grains). Proven expertise in EUDR implementation, traceability systems, and certification schemes. Experience coordinating multi-country teams and managing cross-functional sustainability projects. Strong budgeting and financial tracking experience. Excellent communication, negotiation, and stakeholder management skills. Willingness to travel extensively across African regions and work across diverse cultural contexts. Core Competencies Strategic thinking with strong leadership and coordination capabilities. High attention to detail in compliance tracking and documentation. Collaborative, solutions-oriented approach. Strong ethical grounding and a commitment to sustainability values. Ability to anticipate and adapt to evolving regulatory landscapes, particularly EUDR and associated global frameworks .
Finance Controller Job Description . Role: Finance Controller – Asia | FMCG Location: Mumbai Job Purpose This strategic finance leadership role is responsible for overseeing the financial management of the Asia business vertical, encompassing operations in India, Bangladesh, and Singapore. The Finance Controller will lead a regional finance team and play a pivotal role in driving financial planning and budgeting, management reporting, treasury, cost control, and internal financial governance. With operations spanning multiple geographies and sectors—including commercial and agricultural commodity processing—the role demands close partnership with regional business teams to provide actionable financial insights, support strategic initiatives, and lead transformation projects such as systems implementations and process improvements. Key Responsibilities Financial Planning & Budgeting Lead annual budgeting and periodic forecasting cycles across the Asia region Monitor and analyze budget variances, ensuring proactive corrective action through collaboration with regional stakeholders Deliver financial insights that support strategic planning and profitable growth Financial Reporting & Analysis Oversee accurate and timely preparation of monthly, quarterly, and annual financial statements in compliance with applicable accounting standards Deliver high-quality financial analysis to guide commercial and operational decisions Lead financial consolidation and regional reporting, ensuring alignment with business vertical standards Treasury & Working Capital Management Manage cash flow, working capital optimization, and funding strategies across the region Collaborate with global and regional teams to handle banking relationships and financing structures Oversee currency risk management and ensure adherence to treasury policies and best practices Financial Operations & Internal Controls Implement and maintain strong internal control systems aligned with corporate governance and regulatory requirements Manage internal and external audits, ensuring compliance and operational efficiency Work cross-functionally to identify, assess, and mitigate financial and operational risks Team Leadership & Development Build and lead a high-performing regional finance team Partner with HR to define optimal organizational structure, support upskilling, and foster succession planning Promote a culture of accountability, collaboration, and continuous improvement Candidate Profile Chartered Accountant with at least 12 years of progressive experience in finance leadership roles within manufacturing and/or international operations in the APAC region Experience in agriculture or commodity trading industries is a plus Proven expertise in treasury management across India and other Asian markets; familiarity with audits and taxation is advantageous Strong working knowledge of ERP systems such as SAP / Hyperion; advanced Excel skills for offline analytics and reporting Excellent communication and analytical skills, with the ability to provide strategic financial guidance in a dynamic, fast-paced business environment Demonstrated leadership capabilities with a focus on building lean, effective teams and developing future finance leaders