Ecommerce Manager

Company Description

MAY & CO. is a premium brand specialising in the creation of small-batch cocktail syrups and shrubs, meticulously crafted using only the finest, locally sourced ingredients. Our mission is to elevate the at-home cocktail experience by offering a diverse range of high-quality, flavourful products that are free from artificial additives or preservatives. We pride ourselves on providing an authentic, handcrafted taste that makes it easy for anyone to create sophisticated and delicious cocktails. At MAY & CO.- we are passionate about bringing premium ingredients and exceptional flavors together, making high-quality drinks accessible for all to enjoy, whether you're a seasoned mixologist or a home enthusiast.

Role Description

We are looking for a highly motivated and detail-oriented E-commerce Manager to join our dynamic team at MAY & CO. This full-time, on-site position, located in New Delhi, offers an exciting opportunity to take charge of managing and optimising our E-commerce operations. You will be directly responsible for the planning, implementation, and optimization of digital strategies across multiple channels, all while contributing to the overall business success and growth of MAY & CO.

Key Responsibilities

• Manage all aspects of the E-commerce platform, ensuring a seamless and engaging customer experience.
• Develop and execute data-driven sales strategies to drive online revenue and maximize growth opportunities.
• Collaborate with the marketing team to create and implement digital campaigns that align with our brand’s voice and vision.
• Analyze and interpret sales data, trends, and customer behavior to inform decision-making and optimize product offerings.
• Oversee inventory management, product listings, and content updates to maintain an accurate, up-to-date online store.
• Work with cross-functional teams to ensure effective communication, timely order fulfillment, and customer service excellence.
• Stay updated on the latest e-commerce trends, tools, and technologies to enhance online sales performance.
• Report regularly on E-commerce performance, providing insights and recommendations to senior management for continual improvement.

Qualifications

• Strong analytical skills with the ability to interpret sales data, trends, and key performance metrics to inform strategies and actions.
• Proven experience in managing and growing e-commerce businesses, preferably in the food or beverage industry.
• Expertise in digital marketing platforms (Google Ads, Facebook Ads, SEO, email marketing, etc.) and tools such as Google Analytics, Shopify, or similar E-commerce platforms.
• Excellent written and verbal communication skills, with a strong ability to present ideas and collaborate with cross-functional teams.
• Experience with inventory management, online product merchandising, and optimizing online customer experiences.
• Ability to develop and implement E-commerce strategies to increase traffic, sales, and brand visibility.
• Detail-oriented and able to juggle multiple tasks, deadlines, and priorities in a fast-paced environment.
• A passion for the food and beverage industry and an interest in premium cocktail products is highly desirable.
• Bachelor’s degree in Business, Marketing, E-commerce, or a related field.

Preferred Experience

• Knowledge of customer relationship management (CRM) tools and email marketing automation platforms.
• Familiarity with graphic design tools for creating basic digital content (e.g., Adobe Creative Suite).

This is an exciting opportunity to be a part of an innovative, growing brand and help us lead the charge in providing high-quality, handcrafted products to a global audience. If you are passionate about e-commerce, marketing, and the food and beverage industry, we would love to hear from you!