Ecommerce Manager (Marketplace - Global)

Angara E-Commerce Private Limited is a luxury jewellery e-commerce company founded in the year 2007. It is a subsidiary of the American company, Angara Inc., which is headquartered in Los Angeles, California. Over the last few years, Angara has grown exponentially, establishing itself as a global leader in handcrafted colored gemstone as well as diamond jewellery. Our luxury jewellery is shipped to more than 65 countries worldwide, and has a presence in the United States of America, Bangkok, Australia, Canada, and the United Kingdom. In India, our offices are located in Jaipur and Noida.

Angara was ranked the No.1 Online Jeweller in the US in 2020 by the leading American magazine, Newsweek. We were also recognized by Newsweek as 5 Year Champion on being voted among the best online jewellers in its list of “Best Online Shops” for five years in a row. That’s not all. Our ground-breaking innovation, ‘Create with Angara,’ earned us the Business Intelligence Group’s 2024 BIG Innovation Award as well as the #10 spot in Retail on Fast Company’s Most Innovative Companies 2024 list. In addition to this, we secured the prestigious Bizrate Insights Circle of Excellence Award for two consecutive years as well as the Business Intelligence Excellence in Customer Service Award 2023. Better Business Bureau has rated Angara A+ for excellence in service and our Trust Pilot rating stands at 4.5 out of 5.

Assistant General Manager – Marketplace (Global)

This is a strategic and execution-driven role focused on revenue growth, operational excellence, and ensuring Angara’s premium brand positioning in each geography.

Key Responsibilities

1. Strategy & P&L Ownership

• Develop and execute the global marketplace growth strategy across US, UK, DE, JP, CA, and AU.
• Own end-to-end P&L for marketplace channels – revenue, margin, ad spends, returns, and commissions.
• Identify and onboard new marketplace opportunities in key international markets.

2. Sales & Performance Management

• Achieve quarterly and annual revenue targets through optimized listings, pricing, promotions, and inventory management.
• Track daily performance metrics – GMV, ROAS, conversion, ASP, and contribution margins.
• Manage marketplace marketing campaigns including sponsored ads, deal events, and visibility boosts.

3. Operations & Process Optimization

• Ensure seamless catalog management, listings accuracy, and order fulfillment SLAs across geographies.
• Coordinate with supply chain, merchandising, and logistics teams for stock availability and dispatch alignment.
• Manage compliance and marketplace requirements per country (taxes, legal, product labeling, etc.).

4. Cross-Functional Collaboration

• Work closely with the Digital Marketing, Pricing, Merchandising, and Creative teams to ensure aligned brand communication.
• Partner with Technology teams for integration enhancements (APIs, dashboards, automation).
• Liaise with Finance for reconciliations, payouts, and marketplace fee optimization.

5. Team & Vendor Management

• Lead and mentor a global marketplace operations team.
• Manage relationships with account managers and category teams across Amazon, Etsy, Rakuten, etc.

6. Market Intelligence & Analytics

• Track competitor activity, marketplace trends, and pricing benchmarks globally.
• Leverage analytics tools to derive insights for campaign optimization and assortment strategy.

The Ideal Candidate :

• 8+ years of experience in

  marketplace or e-commerce operations

  , preferably with global exposure.
• Proven success managing large-scale marketplace business across multiple geographies.
• Strong understanding of Amazon ecosystem (Seller Central / Vendor Central) and other key marketplaces.
• Analytical and data-driven mindset with experience in tools like Excel, Power BI, or Google Data Studio.
• Excellent cross-functional collaboration, communication, and leadership skills.
• Experience in jewelry, fashion, or premium consumer categories preferred.