Ecommerce Catalog Manager

Role Overview We are seeking a dynamic and flexible detail-oriented Operations Manager to oversee end-to-end operations for Aurrelis across perfumes, beauty care, and nutraceuticals. The role requires managing production, supply chain, quality control, compliance, vendor coordination, and cross-functional execution to ensure smooth scaling of our fast-growing luxury and wellness brand Job Description: E-Commerce Operations Manager Position Summary: We are seeking a detail-oriented and proactive E-Commerce Operations Manager to oversee daily online business operations. This role will manage product listings, stock and inventory flow, order processing, returns, and ensure smooth functioning across all e-commerce platforms (marketplaces and D2C). Key Responsibilities Listings & Catalog Management Create, update, and optimize product listings (titles, descriptions, images, SEO keywords, pricing). Ensure compliance with marketplace guidelines and resolve listing errors/suppressions. Coordinate with creative/content teams for banners, A+ content, and promotions. Inventory & Stock Control Monitor stock levels across warehouses and platforms. Plan replenishment cycles to avoid stockouts or overstocking. Maintain real-time inventory accuracy on marketplaces and D2C. Order & Fulfillment Management Oversee order processing, shipping, and last-mile delivery. Coordinate with logistics partners to ensure on-time delivery and reverse logistics. Track and reduce cancellations, returns, and RTO (Return to Origin). Reporting & Analytics Maintain dashboards for sales, inventory, and operational KPIs. Analyze performance data to identify process improvements. Share weekly/monthly reports with management. Cross-Functional Coordination Work closely with marketing for campaign execution and discounting. Collaborate with finance on payment reconciliations and marketplace settlements. Support customer service team on operational queries. Requirements Bachelor’s degree in Business, Operations, Supply Chain, or related field. 3–6 years of experience in e-commerce operations (marketplace & D2C). Strong knowledge of platforms (Amazon, Flipkart, Myntra, Nykaa, Shopify, WooCommerce, etc.). Proficiency in MS Excel/Google Sheets and basic analytics tools. Excellent problem-solving, coordination, and communication skills. Ability to multitask and manage deadlines in a fast-paced environment.