E-Commerce Account Manager (Amazon FBA)

Location: Remote / Hybrid

Employment Type: Full-time

We are looking for an experienced and performance-driven E-Commerce Account Manager with strong expertise in Amazon FBA and additional exposure to marketplaces such as eBay, Kaufland, Etsy, Walmart, Otto, or other US/EU platforms.

The ideal candidate is analytical, organized, growth-oriented and able to manage end-to-end marketplace operations with ownership and accountability.

• Manage daily operations of Amazon Seller Central and additional marketplaces (eBay, Etsy, Walmart, Kaufland, Otto, etc.).
• Oversee product listings, catalog optimization, variations, and keyword implementation.
• Handle FBA shipments, inventory planning, restocking, and reconciliation.
• Monitor account health, performance metrics, buy-box competitiveness and seller rating.

• Create, optimize and scale Amazon PPC campaigns (Sponsored Products, Sponsored Brands, Sponsored Display).
• Conduct keyword research, bid optimization, budget management and CPC reduction strategies.
• Analyze advertising performance and report on ACOS, ROAS, TACOS, conversion rate and campaign profitability.

• Manage customer service escalations, return issues, policy warnings and compliance.
• Coordinate with warehouses, suppliers and partners for order flow, shipment creation, and stock updates.
• Resolve listing suppressions, backend errors, stranded inventory and FBA discrepancies.

• Prepare weekly reports on sales, traffic, advertising, profitability and market movement.
• Identify growth opportunities across marketplaces—new SKUs, bundle strategies, pricing optimization.
• Conduct competitor analysis and monitor industry/product trends.

• 2–4 years of proven experience managing Amazon FBA accounts (mandatory).
• Hands-on knowledge of Seller Central, Vendor Central (optional), and multi-channel marketplace tools.
• Strong understanding of Amazon PPC, catalog management, keyword research and listing optimization.
• Experience with Helium10, JungleScout, DataDive, or similar tools.
• Strong analytical skills, familiarity with Excel/Sheets, and data-driven decision-making.
• Excellent communication skills (German preferred; English mandatory).
• Ability to work independently, manage deadlines and handle multiple projects simultaneously.

• Experience working with German or US markets.
• Knowledge of compliance topics like: WEEE, EPR, FBA prep requirements, returns handling.
• Understanding of pricing strategy, profitability forecasting and basic supply-chain workflows.

• A dynamic, international work environment.
• Opportunity to manage high-growth marketplace accounts.
• Freedom to implement ideas, test new strategies and directly influence revenue.
• Long-term growth and leadership opportunities.

Please submit your CV along with a short note explaining your experience with Amazon FBA and PPC management.