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Duty Manager

Duty Manager

Naukri Hospitality Jobs

6 - 10 years

|

2 - 6 Lacs

Posted:1 day ago| Platform:

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Skills Required

customer service hospitality management housekeeping hospitality hotel management front desk guest relations service delivery front office beverage reservation daily operations budget management guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking to onboard a skilled Duty Manager with 6-10 years of experience in the hospitality industry, preferably in hotels and restaurants. The ideal candidate will have a strong background in managing daily operations and ensuring exceptional customer service.

Roles and Responsibility

Oversee front desk, housekeeping, and food and beverage operations for seamless service delivery.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Manage budgets, forecasts, and financial reports to optimize resource allocation.
Supervise and train staff members to achieve high performance standards.
Coordinate with various departments to resolve issues promptly.
Analyze feedback and implement changes to improve overall guest experience.

Job Requirements

Proven experience in hospitality management, preferably in hotels and restaurants.
Strong leadership, communication, and problem-solving skills are essential.
Ability to work under pressure and manage multiple tasks simultaneously.
Knowledge of hotel management systems, including reservation and point-of-sale software.
Excellent customer service skills and ability to handle complaints professionally.
Strong analytical and decision-making skills to drive business growth.

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