Duty Manager

As a Duty Manager, your role will involve overseeing the daily operations of the department or team. You will be responsible for managing staff, ensuring customer satisfaction, and achieving operational targets. - Supervise and coordinate the activities of the team - Handle customer inquiries and complaints - Monitor and maintain quality of service delivery - Implement operational procedures and policies - Assist in training and development of staff To qualify for this role, you should have: - Bachelor's degree in Hospitality Management or related field - Proven experience in a similar role - Strong leadership and communication skills - Ability to multitask and work under pressure - Knowledge of industry standards and regulations As a Duty Manager, your role will involve overseeing the daily operations of the department or team. You will be responsible for managing staff, ensuring customer satisfaction, and achieving operational targets. - Supervise and coordinate the activities of the team - Handle customer inquiries and complaints - Monitor and maintain quality of service delivery - Implement operational procedures and policies - Assist in training and development of staff To qualify for this role, you should have: - Bachelor's degree in Hospitality Management or related field - Proven experience in a similar role - Strong leadership and communication skills - Ability to multitask and work under pressure - Knowledge of industry standards and regulations